Jesse Wexler, Owner
In 2013 I needed to find home care for my dad who was battling liver cancer. We called an agency, we told them the needs, about the home, and that there were two dogs in the home. They assured us that they would send a caregiver who “loves” dogs, instead they sent a caregiver who was deathly petrified of dogs. She screamed in such horror I thought she was going to have a stroke right then and there at my parents front door.
Obviously that didn’t work out well. So we tried again, and every day for the next 4 days they sent a different caregiver, none that were horrible, but certainly none that were exceptional. ( You know the type, comes in, gets comfortable at the kitchen table and plays on their iPhone for the entire day. Not moving unless you directly ask them to do something).
We switched agencies, and they sent over an amazing caregiver for my dad. Having her in the home allowed me to go back to being his son, and my mom to go back to being his spouse. These ended up being the last few months of my dad’s life, as he passed a few months later from liver cancer, but I will hold those last few months close forever.
I opened this Home Instead office to help families needing homecare in Brooklyn and Manhattan to skip that first week I had, and to get them to start off with an exceptional caregiver.
My last internal question prior to hiring a caregiver is simple; “would I place this caregiver into a home with my mom or dad?”. If the answer is no, then I won’t place them into your home or the home of your loved one either.