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Customer Services
As the world's leading home care provider that focuses on quality, we want everyone to have a positive experience with the Home Instead® network. We welcome and appreciate your feedback about your local Home Instead franchise.
If you love your local Home Instead staff, please share those details with us. And if you have a concern with any interaction you have had with a local Home Instead franchise, please let us know so we can help you navigate that issue. If you have an immediate issue, please let us know right away:
Toni Schmitt
Brand Advocate and Ombudsman
Phone: 888-484-5759
Hours: 9 a.m. – 5 p.m. CST Monday – Friday
If you prefer, you can also share your experience by filling out this form. If your feedback requires a response, Toni or another member of our team will contact you within forty-eight hours.
Please note this form is for feedback about your local Home Instead franchise. If you are interested in CAREGiving opportunities please visit our Careers page.
If you love your local Home Instead staff, please share those details with us. And if you have a concern with any interaction you have had with a local Home Instead franchise, please let us know so we can help you navigate that issue. If you have an immediate issue, please let us know right away:
Toni Schmitt
Brand Advocate and Ombudsman
Phone: 888-484-5759
Hours: 9 a.m. – 5 p.m. CST Monday – Friday
If you prefer, you can also share your experience by filling out this form. If your feedback requires a response, Toni or another member of our team will contact you within forty-eight hours.
Please note this form is for feedback about your local Home Instead franchise. If you are interested in CAREGiving opportunities please visit our Careers page.