We’re here to help.
As the world's leading home care provider that focuses on quality, we want everyone to have a positive experience with the Home Instead® network.
We welcome and appreciate your feedback about your local Home Instead franchise. If you have an immediate issue, please call and let us know right away:
Toni Engelbart
Brand Experience Advocate and Ombudsman
Phone: 888-821-7847
Select Option #4 - Customer Service
Hours: 9 a.m. – 5 p.m. CST Monday – Friday
Share your experience.
If you prefer, you can also share your experience by filling out this form. If your feedback requires a response, Toni or another member of our team will contact you within forty-eight hours.
Note: This form is for feedback about your local Home Instead franchise. If you are interested in caregiving opportunities please visit our Careers page.