Our Commitment to Top Quality Elderly Care 

People who are aging – and their families - deserve the peace-of-mind that comes from knowing the professional CAREGiverSM in the home has been fully screened and trained to provide expert, compassionate elderly care. But we go beyond those basic measures. Home Instead® is so committed to safety and quality that we’ve developed our own quality assurance program.
Senior woman smiling while standing in kitchen at home

Safeguarding Our Clients & Their Families

1. Experience

The Home Instead® network provides high-quality care backed by more than 25 years of experience in homes across the globe. With more than 600 offices in the U.S. and nearly 500 offices in other countries, we draw from our experience to continually improve our services and make our care as person-centered as possible.

2. CAREGiver Training & Screening

Home Instead CAREGivers not only must pass a comprehensive background check to become insured, but Home Instead CAREGivers exhibit true compassion for older adults. CAREGivers then receive ongoing training that helps them perform at the highest levels.

3. Proven, Personalized Approach to Care

A free Care Consult assessment drives the process, which evaluates the current situation and identifies the areas where support is wanted or needed. Before making a care recommendation, the Home Instead approach includes listening to the input of everyone involved in order to craft a well-rounded care plan that keeps your loved one at the center.

4. Quality Assurance

Through client and CAREGiver surveys, each Home Instead office can routinely evaluate the safety and quality of their care – and can use the feedback to make adjustments where indicated. Your local Home Instead office will also engage in continuous improvement initiatives and quality assurance checks.