"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Home Instead Senior Care of the Northern Shenandoah Valley has
provided hundreds of thousands of hours of care for clients in the
Northern Shenandoah Valley. When you decide that you or your elderly
loved one is ready for assistance, our caring staff is available to
readily answer your questions and accommodate your senior care needs.
We'd like to take this opportunity to introduce you to our office
staff in the space below. Each member of our office is dedicated to
working intensively to meet the non-medical needs of our clients, day or
night, weekday or weekend.
Peggy has over 30 years of nursing experience and was a Shenandoah County Health Department Nurse until she came to Home Instead Senior Care in 2007. Among her responsibilities, Peggy performs initial assessments of personal care clients, trains our CAREGivers in personal care, handles client inquiries, and applies her nursing skills in regular visits with clients to ensure quality care. Peggy acts as a valuable resource to clients as they experience changes in health conditions over time. Peggy is married with three grown children. She has blackberries, raspberries, and blueberries in her garden, and in her spare time she paints and helps to feed cattle on occasion.
Carol has been a nurse for 40 years, and she became a part of our office staff in January 2012 after having moved away from her position at Sentara Healthcare in Virginia Beach. Carol is a valuable resource to our clients, who are experiencing changing health conditions, as well as to our CAREGivers. She teaches the Personal Care classes and in-services to CAREGivers to help them continue to provide quality care to our clients. Carol loves to go camping and spend time with her grandchildren and daughter, Shannon.
Jeannie became a CAREGiver in 2009, after caring for her grandmothers and mother. When her mother first went into the hospital, she saw the nurses taking care of her and thought to herself, "that is me!" She worked part-time as a CAREGiver while she was in nursing school, and she is now a Registered Nurse with a BSN. Although Jeannie worked in a hospital, nursing home, and as a Case Manager for some time, she felt her heart belonged with Home Instead. Jeannie joined our office staff in December 2015. Her duties include performing Quality Assurance and nurse visits, arranging medications, conducting assessments, educating clients and CAREGivers, and interacting with current and prospective clients. Jeannie enjoys spending time in nature and with her family, worshipping God, reading, learning, traveling, cleaning, and going to the beach. She also loves working with our seniors and finds her job very gratifying.
Glenda has over 44 years of business experience as co-owner of two family businesses. After retiring, she joined Home Instead Senior Care in 2005 as a CAREGiver, providing compassion, love and respect to the elderly clients she served. In 2006, she became a member of our office staff. Glenda loves the positive atmosphere of Home Instead Senior Care and the comfort and benefits that our services bring to others. Some of Glenda's duties include initiating quality assurance visits with established clients; performing care consultation visits with prospective clients; and providing counsel to clients, families and caregivers while addressing concerns they may have about care and service. When not in the office, Glenda enjoys volunteering, walking, reading, music, and spending time with family and friends.
JoAnne retired in 2003 from a manufacturing plant. Still ready and able to work, she wanted to do something rewarding. A friend recommended Home Instead Senior Care to JoAnne, and she started in 2004 as a CAREGiver. JoAnne loved working with seniors and was subsequently asked to help out in office, where she felt like she found a home as a scheduler. In this position, JoAnne is able to offer service to both seniors and CAREGivers, making the job particularly rewarding. She thrives on finding the "perfect match" between clients and CAREGivers. JoAnne possesses infinite patience and genuine concern for the well being of our clients, their families, and our CAREGivers, and she is always willing to lend a listening ear or a helping hand.
Linda started CAREGiving in October 2012 and was named CAREGiver of the
month in January 2014 before she joined the office team in February
2014. She works to fulfill our scheduling needs and keep our clients
safe and happy. Linda's caregiving experience allows her to empathize
with our CAREGivers and match CAREGivers and clients successfully. When
not in the office, Linda enjoys spending time with family, gardening,
and having cookouts.
Jillian first joined our office team in February 2008. As a scheduler, Jillian matches CAREGivers with clients according to various factors, including availability, job-skill level, compatibility, and commute distance. She also helps handle last-minute assignments and scheduling needs. Jillian loves spending time with seniors, especially those with Alzheimer's. She teaches an Alzheimer's class to family members, CAREGivers, and the community.
Hello. I am Beth Kerns and I work in the scheduling department in Winchester, VA during the evenings. I help match clients to caregivers. If you have any questions regarding your schedule, please give me a call. I am always happy to help. Outside of work, I home school my teenage son and am an avid participant in my church. I look forward to helping you have the best Home Instead experience.
Kristi started working at Home Instead Senior Care in 2009 as a CAREGiver. She loved working with the clients and felt as though this was one of the most rewarding jobs she had ever had. She initially joined the office team as an administrative assistant, but in 2016 Kristi became a Recruitment and Retention Coordinator. Kristi works with Sherry to hire caring and compassionate CAREGivers. She interviews qualified applicants, calls applicants' references, does background screenings, and helps conduct orientation with our newly hired CAREGivers. Kristi absolutely loves her job and is so thankful that she is able to work with such wonderful people.
Sandra came to work with Home Instead Senior Care in September of 2002. Her husband had retired from the Federal government, after which they moved back to their hometown of Edinburg. When she first started with Home Instead Senior Care, Sandra was not sure she would stay, but after several weeks, she just knew this was the place for her to be. Sandra worked in the scheduling department for six years and quickly got to know so many of our clients and CAREGivers. She grew to realize how important this company is to our seniors and how much they look forward to our visits. Today Sandra no longer works in scheduling, but she handles important back office functions like invoicing, insurance, and payroll. Sandra is really proud to be a part of our Home Instead Senior Care team.
Marilyn became a CAREGiver in April 2010 and joined the office staff in January 2016. She loved being a CAREGiver and still enjoys doing occasional caregiving assignments. In the office, Marilyn does her best to help every department when needed. She performs various administrative functions and sees everyday as an opportunity to serve, as she is the first person to greet each client and guest that comes to the office. Marilyn is truly grateful to be a part of Home Instead-she feels a great sense of contentment and pride in knowing that what we do makes a difference in so many lives. Outside of work, Marilyn enjoys gardening, going on road trips, going to the beach, crafting, and spending time with her daughter.
Shannon Grady started her career with Home Instead Senior Care on 10/7/2014 as a Companion/Home Helper CAREGiver. She was furthering her education by taking Personal Care Class when we noticed what a wonderful team player Shannon is. We had a position open up in the office for an Office Assistant and On-Call CAREGiver, so on 5/18/2015 Shannon joined our office staff and is doing a fantastic job. She does her best to help every department out with daily activities such as, data entry, answering phones, taking messages and doing Client/CAREGiver Introductions. One of her most important duties as an On-Call CAREGiver is to be on-call in case of a last minute call-off. She has had the pleasure of meeting most of our clients and they all love her when she walks in the door. She has such a happy and pleasant personality that radiates positivity. When Shannon isn't working she enjoys going on summer vacations to the beach, taking road trips and spending time with her family. Shannon is very proud to be a part of Home Instead Senior Care and having the opportunity to meet so many people.
Cheryl relocated to Winchester from Atlanta in 2005 and started working for Home Instead Senior Care as a CAREGiver. Cheryl had acquired over 20 years experience in sales and office work prior to her arrival at Home Instead Senior Care. Today Cheryl blends her caregiving experiences and her business background to network with referral providers and promote Home Instead Senior Care in our community. Prior to assuming the Community Service Representative role in January 2010, Cheryl was our Office Manager, responsible for overseeing the administrative functions in the office and matching clients and CAREGivers. Cheryl loves working for an organization that offers a critical service for so many seniors. Cheryl's deep admiration and love of seniors has made this her dream job!
Those who work with seniors in Shenandoah County see Kandi helping others everywhere. Kandi has lived in Shenandoah County her entire life. While teaching at a Christian school, Kandi began a nursing home ministry with the children in her school. Kandi loved to see the nursing home residents light up whenever she brought children into the facility. Kandi recalls this experience as the one that sparked her love for seniors and her desire to help them in their daily lives. With her motivation to make a difference, Kandi came to Home Instead Senior Care in 2006. As our Community Service Representative for Shenandoah County, Kandi lets people know how Home Instead Senior Care can enhance the lives of seniors and their families. Kandi also coordinates our Be a Santa to a Senior program at the local level during the holiday season.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.