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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Kokomo, IN

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (765) 453-2885 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Kim & Carey Clouser - Franchise Owners

Kim & Carey Clouser - Franchise Owners

Kim is a native of Howard County, growing up in Greentown and living in Kokomo since 1983. She is a graduate of Indiana University and attended graduate school at IUPUI. Her experience with issues related to senior citizens comes from her 7 years spent as Director of Leasing at North Woods Commons Assisted Living and Garden Home community.​​ She started this locally owned and operated Home Instead franchise office in January 2009.


Emily Hemersbach - Recruitment & Engagement Coordinator

Emily Hemersbach - Recruitment & Engagement Coordinator

Emily is heavily involved in the daily operations of our office. She also recruits, hires, supervises, and provides ongoing engagement to our CAREGivers. In addition, she is one of our On-Call supervisors who assists clients and CAREGivers after hours. 

Emily was born and raised in Kokomo. She pursued a career with Home Instead because she loves the opportunity to impact lives positively every day. She is passionate about finding kind, compassionate, and empathetic people who have the heart and talent needed to be a CAREGiver.

She enjoys being outdoors, spending time with her family, and helping with community outreach efforts.

Emily joined our Home Instead team in August of 2016.

If you have the heart of a CAREGiver and are interested in pursuing a career with Home Instead give us a call and talk to Emily. She would love to learn more about you!


Heather Thieke - Home Care Consultant

Heather Thieke - Home Care Consultant

Heather joined our Home Instead team in October of 2019, she answers questions and provides support to potential and current clients.

While in college Heather worked with Home Instead and was actually one of the first CAREGivers for the Kokomo Office in 2009. Since then she graduated with a degree in Human Rescources from the IU Kelley School of Business. Heather brings seven years of experience in senior care to assist the Kokomo office team as their Home Care Consultant. She is passionate about the elderly and takes pride in helping families seek care for their loved ones.

Heather enjoys being outdoors and spending time with her husband and three year old daughter.




Karissa Burns - Client Care Coordinator

Karissa Burns - Client Care Coordinator

​Karissa was born and raised in Kokomo, IN and is a KHS graduate. She continued her graduate studies at Vinceness University. 

She started helping people in emergency medicine as an EMT before joining Home Instead as a CAREGiver in October 2020. Karissa recently transitioned to becoming our Client Care Coordinator where she will assist clients and their families. In addition to that, she is one of our On-Call supervisors who assists clients and CAREGivers after hours. She is genuinely passionate about helping others.

When Karissa is not in the office, she loves spending quality time with her family at the lake. She has been married for 12 years and together they have four beautiful children. 

Call Karissa today so she can set up a unique personalized care plan for your loved one that meets their needs.