Home Instead Staff: Honoree Ida Is a True Rock Star Care Pro
It’s one of the greatest compliments a Home Instead® Care Professional can receive: Clients ask for more service hours specifically because of the quality care they receive. “Ida Martinez has accomplished this feat with multiple clients. Her ability to build trust, provide dependable care and create meaningful relationships speaks volumes about Ida,” said Recruitment and Engagement Advisor Rozephyr Lewis, speaking on behalf of Home Instead of San Angelo, Texas, an award-winning franchise owned by Lorena and William Shensky.
While announcing Ida had been honored as the San Angelo franchise’s September Care Pro of the Month, Rozephyr said: “Ida’s reliability, flexibility, professionalism, compassion and genuine heart for caregiving make her a true rock star. Ida is truly an exceptional Care Pro and an incredible asset to our Home Instead team.”
The Home Instead office staff said Ida consistently goes above and beyond for its clients, her fellow Care Pros and the entire San Angelo team. Rozephyr said: “Ida can work with any client, in any situation and do it with a positive attitude. She is dependable, punctual, compassionate and always willing to step in wherever she’s needed. Whether it’s accepting a last-minute shift, assisting with a new client or traveling significant distances to ensure a client receives the care he or she needs, Ida never hesitates to help.”
Furthermore, Ida also is consistently diligent about documentation and communication. She keeps the Home Instead office staff informed and provides valuable updates regarding her clients. Ida makes certain important information is never overlooked. Rozephyr said: “She takes her responsibilities seriously. Ida understands that strong communication is an essential part of providing exceptional care.”
Ida is committed to her own growth professionally and strives to maintain the highest care standards. She consistently attends training sessions and remains engaged with her Home Instead team. To build on their knowledge and experience, the San Angelo Care Pros asked to increase their dementia-care skills by taking part in Home Instead’s one-of-a-kind training protocol. Home Instead’s Person-Centered Care Training for Alzheimer’s Disease and Other Dementias is recognized by the Alzheimer’s Association® for incorporating the evidence-based dementia care.
Rozephyr said: “Ida exceeds our expectations. Her willingness to learn, adapt and support others are examples of her dedication. Ida, thank you for always showing up, stepping up and giving your very best. We appreciate your dedication and all you do for our clients and our team. You are absolutely deserving of the Care Pro of the Month recognition. Ida’s story is a reminder that caregiving is more than a job — it’s about connection, trust and making a meaningful difference in someone’s life. Do you know someone who could be our ‘next Ida?’ If you’re a caregiver, CNA, medical assistant or simply looking for a meaningful career change, we’d love to hear from you.”
All Home Instead Care Professionals are screened, trained and insured. For inquiries about employment, please call (325) 644-8387 or apply online. For further information about Home Instead, visit our website.
