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Our Team

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​​​​​​​​​​​​​​​​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Lebanon, TN

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (615) 553-4297 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Maggie Lea

Maggie Lea

Welcome!

I am Franchise Owner, Maggie Lea. I am delighted that you are taking an active role in you or your loved ones well being by reviewing the various resources that we provide as a service to you. In addition, I am thrilled to share with you information about our outstanding organization.

The staff and I possess a heartfelt desire to work with seniors in our area. It's the reason why we have chosen to serve seniors and their families.

I opened the Mt. Juliet office in August of 2009 and quickly established a reputation for hiring great CAREGivers and have therefore become a trusted source of companionship and homecare for Hermitage, Old Hickory, Wilson, DeKalb and Smith County seniors.

  • Why do seniors and their families choose Home Instead SeniorCare; it's our reputation!
  • Why do Health Care professionals, Social Workers, Attorneys and Trust Officers refer to us; because we're reliable and responsive!
  • Why are clients and their family glad to refer friends and give references; its their CAREGiver experience!

​THAT's HOME INSTEAD!

I invite you to explore our Web site and discover how Home Instead Senior Care provides what you and your family need -- in a comforting and compassionate way that keeps you home: wherever home may be.

When you're ready for help, our caring staff is on call 24 hours a day to quickly answer your questions and accommodate your senior services needs.

Thank you for visiting our website. We look forward to caring for you or a loved-one.


Sincerely,
Maggie Lea


Jenni B. BSN, RN --Office Manager

Jenni B. BSN, RN --Office Manager

Jenni graduated from Tennessee Technological University in 2003 with her ​Bachelors of Science in Nursing. She has worked in many different areas, but has found a true passion for the elderly and children. What Jenni came to realize and appreciate is how much the two are alike. Both being so vulnerable and yet wanting their independence at the same time. To be able to understand and respect that is something that has taken time to learn. Home Instead Senior Care is a company that she feels strives to continue to instill that quality in their clients. There is a true sense of caring and going that extra mile to make sure each and every senior knows that this company want to be there for them each step of the way. Jenni started with us as Geriatric Health and Safety Educator but felt she could do more. She then moved to Recruitment and Retention Coordinator for our Mt. Juliet and Lebanon locations. 

However, when the Client Care Director position came open Jenni jumped at the chance to get back in the field and she was a natural pick for us. Her nursing background and her love of our CAREGivers make it a PERFECT  ​marriage between the two. We love having Jenni on our team. 

Kiana B. ---Office Coordinator

Kiana B. ---Office Coordinator

Kiana has been a Key Player since 2017.

Kiana was  raised  in Lebanon. Growing up Kiana always went to nursing homes with her nana. She always loved being around seniors. In 2016, her grandad got sick and chose to take care of him. Kiana was with him everyday for three months until he passed away.  After that experience, Kiana knew she  wanted to work with seniors but didn't know how she would. However, knew she wanted to try to help keep a smile on people's face and knew working for Home Instead Senior Care was a way to fulfill her passion. She joined our team as our Office Coordinator in 2017. When Kiiana is not as work she spends her free time with her two daughters,Dixie and Nena  



Lora R..--Scheduling Coordinator

Lora R..--Scheduling Coordinator

Lora has been a Key Player since Spring of 2014

Lora is originally from Otter Lake, MI, but is currently living in Brush Creek. She moved to TN in 2008 to get away from the cold and snow. Lora has three degrees, the most current degree is her MBA with a Concentration in Healthcare Administration. She has worked with Home Instead Senior Care since 2014 and was promoted to the Scheduling Coordinator in 2015. Lora chose this career so she can make a difference in this world. She believes taking care of one another should be the most important thing you can give back.

Brittany W.. -- Part Time Scheduling Coordinator

Brittany W.. -- Part Time Scheduling Coordinator

Brittany W.- Part Time Scheduling Coordinator 

Has been a Key Player since August 2010

Brittany has been someone our office couldn’t live without. She is someone we have called the “bath whisper”. She could get any of our clients into the bath no matter how afraid they were of the water. It is true talent from God. Brittany marches to a different beat and she is proud of this and we love her for it. It makes her an excellent employee. So if you here on the phone after hours during the week please say hello and ask her questions about our clients, CAREGivers or anything about Home Instead Senior Care. She has done it all! 

Katlyn Mayo-- Training Coordinator

Katlyn Mayo-- Training  Coordinator

Katlyn has been a Key Player since June 2014.


Katlyn was unsure where her career was going until she started as an intern with Home Instead Senior Care through Tennessee Tech University in 2014. She realized quickly that this was the career path that she wanted to pursue. So after graduating college in 2015 from Tennessee Tech University with her bachelor’s degree in social work, she became our Client Care Coordinator. However, after having her son, Weston, in March of 2017, Katlyn became our Training Coordinator. Katlyn is very passionate about providing our CAREGivers with the appropriate training and resources to ensure that our client’s receive the best care possible.



Dwan P.---Human Resources Director

Dwan P.---Human Resources Director

Dwan P. has been a Key Player since 2016. 

​Dwan started at Home Instead Senior Care as CAREGiver in 2016 and moved up to Office Coordinator position. Originally from Muscle Shoals, Alabama. Dwan and her children Kaydence, Miley and Braylen moved to Middle Tennessee in 2015 to make home with her now husband John. Dwan has spent the last 7 years in Senior care in various roles. When you call the Home Instead Senior Care office she is most likely the first voice that you will hear, and one of the first faces that you will see if you come by the office. Her “can do “attitude is just one of the many reasons that makes her a great key player in the office.


Imogene G.--Training Coordinator

Imogene G.--Training Coordinator

Imogene has been a Key Player since 2017.

Imogene has a Master's degree from the University of New York at Buffalo in Social Work with 17+ years of experience.  Demonstrates expertise in the field of Social Work while working with sexual abuse, substance abuse, HIV, and clients that needed behavior modification on occasions. She can assess needs, and make recommendations consistent with findings. Also, has strong skills in customer service, as well as interpersonal, written and verbal communications.  Excellent ability to establish priorities, multi-task and meet strict deadlines. Proven proficiency in developing innovative solutions to problems and achieving results.  Imogene's  greatest desire is to help people become happy, healthy and well-rounded individuals.   


Ricoya A -- Recruitment Coordinator

Ricoya A -- Recruitment Coordinator

​Ricoya has been a Key Player since April 2016.

Is orginally from Nashville,Tenneessee. When her parents Tojuana Shanti America and Richard Jason America III passed away when she was three; her grandparents stepped in and raised her. At the time she didn't know but setting the foundation for the love of seniors. She was raised in Augusta, GA but then  moved to Mount Juliet in May of 2008. She has worked at TJ Maxx from 2008-2013 and then she moved away and transferred to a HomeGoods in Huntsville, AL where she attended Calhoun Community Collage fall 2013 spring 2014 to pursue my Nursing degree. 

Ricoya, has recently moved back to Mount Juliet,TN December 2015 to join our team as a Key player. She also gave birth to a beautiful baby girl February 15, 2015 by the name of Fallynn Shanti America. We are lucky to have her. 

Nancy D.--CAREGiver Training Mentor

Nancy D.--CAREGiver Training Mentor

​Nancy has been a Key Player since 2014

Nancy grew up in the northwest and married a Southerner. She been in Tennessee most of the time since 1982. She live with her daughter, who is also a  CAREGiver for Home Instead Senior Care.  Nancy's aunt had a nursing home when she was growing up and was around the elderly a lot and learned to love them.  I enjoy taking care of seniors  as if they were my own parents.  I have been with Home Instead Senior Care for almost 3 years and I love my job!


Jaclyn C.--Client Care Coordinator

Jaclyn C.--Client Care Coordinator

​Jaclyn has been a Key Player since 2016

Jaclyn was raised in Nashville, Tennessee and has always had a caring heart. She became a caregiver in 2014 and found something she was truly passionate about.  In 2016,  she feels she was blessed with the opportunity to become an Ambassador in the office, as well as continuing being a CAREGiver. When Jaclyn is not working, she is busy in school to become an Early Childhood Education teacher. Jaclyn is truly a people person and her heart is dedicated to bettering the lives of others around her, whether it be in a classroom, an office, or a home of a client. 

​​​


Bill N.--Home Care Consultant

Bill N.--Home Care Consultant

Bill has been a Key Player since 2017​​​.​

Bill is originally from Middle Tennessee and is a graduate of Mt. Juliet high School.  Upon graduating from high school, he joined the United States Marine Corps where he served proudly before being honorably discharged as an E-5 Sergeant.  Most his time in the Marines was spent in the reserves while also attending college at the University of Tennessee-Knoxville.  While at UT he was the captain of the VOLS cheerleading team and graduated with a BS. in communications.  Bill has owned several successful small businesses and has an extensive background in all fascists of business development.  He has spent the past eight years in health care sales before joining the Home Instead team.  His wife Lacey is a pediatric ER nurse at Vanderbilt Children's Hospital and they have a daughter (Taylor) age five and a son (Cash) age three. 

Trust in the LORD with all your heart and do not lean on your own understanding. In all your ways acknowlege Him, And He will make your paths straight.  Proverbs 3:5-6 


Ruchala B.-- Community Intergrated Specialist

​Ruchala B. has been a Key Player since 2012

Ruchala is originally for Omaha, NE but is currently living with her beautiful family in Nashville, TN. She graduated from the University of Wisconsin at Milwaukee with a bachelor’s degree in social work. Before joining the Home Instead team in June 2012, she worked as a youth and family advocate at a crisis shelter for teens. She is very excited to have the opportunity to work with seniors, their families, and CAREgivers in the area through Home Instead. Ruchala works to ensure Home Instead’s  partners in the community and NEW clients are receiving the best possible in-home care. She will communicate effectively and work cooperatively with your family while having a respect and understanding of other clinical disciplines. Ruchala understands how to use an integrated approach to create a care plan just right for your love one. 


Caleb Bone, Aflac Sales Assoicate

Caleb Bone, Aflac Sales Assoicate

Caleb is the office's Aflac agent. He moved to the Nashville area is 2010 to finish his degree in Music Business at Belmont University. He has been with Aflac since September of 2013, and enjoys helping employees navigate the ever-changing insurance marketplace and providing peace of mind by helping them protect their financial future. Caleb is available and meets with our employees on Thursday and Friday of each week. He currently has an office in our Lebanon location to better serve our employees.


caleb_bone@us.aflac.com
(615) 504-0901​


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