Gianna has always had a passion for helping people. Part of this passion stemmed from caring for her father during his two-year battle with a rare form of pancreatic cancer. Gianna's father passed away in April of 2000 but the caregiving experience left an indelible impression on Gianna's heart. It was during this time that she felt her bond with her father strengthen and truly learned what the gift of caregiving provides. Gianna stresses outstanding customer service, having the industry's best training and not having a CAREGiver do anything that she would not do herself. Gianna is the past President and current board member of the Texas HCAOA (Home Care Association of America) and is the former Secretary of ESP (Elder Service Providers of Denton County). Gianna is also a Certified Senior Advisor and is currently completing her Masters in Health Leadership. Gianna and her husband Phil, a Navy Wartime Veteran and local Sign Company owner, have three children: Zachary, Ethan, and Caroline. Phil and Gianna count themselves as blessed to have a child with special needs.
Robin has always had a passion for the healthcare industry. Robin obtained her C.N.A. license at age 16
and 7 years later became an L.P.N. in the State of Louisiana. Robin holds a Bachelor of Science degree in
Business Management. With over 16 years
of experience as a nurse, Robin has worked for our office as a CAREGiver,
Staffing Coordinator, Office Manager and now General Manager. Robin enjoys playing a pivotal role in
helping to change the face of aging by maintain a high level of client satisfaction. She believes in working hard to deliver the
highest level of customer service. Robin
is up to the challenge to ensure that all Home Instead Senior Care families are
delighted with their CAREGivers and come to develop loving relationships. Robin is well equipped to handle any client
or CAREGiver issue. Robin shares on call
responsibilities with Danielle and Rori.
Robin enjoys spending time with her family, going to church and praying
for both our precious Clients and CAREGivers. Robin and her husband have three
Mary is passionate about providing quality in home care to our Home Instead Senior Care clients. Mary has over 19 years of professional experience working as a registered nurse and over 10 years of experience working in our local office. Mary interviews, hires and trains our CAREGivers in our fully equipped training room with robust video and hands on training. Mary has the unique position of being able to delegate select tasks to CAREGivers that require RN delegation. Mary is also our instructor for our award-winning Alzheimer's and Other Dementia training program and oversees our monthly CAREGiver continued education courses. Mary is a true gem and Client and CAREGiver favorite due to her calm demeanor, expert advice and positive attitude. Mary takes weekly prayer requests for all client and CAREGiver needs. Mary has been a family caregiver to both of her parents and father in law. When not at work, Mary is very active in her local church, helps care for her ailing brother and enjoys watching her oldest son coach students in baseball. .
Rori has always enjoyed helping Seniors. She truly has a heart for serving others and enjoys being with people. In her role as Staffing Coordinator, she is passionate about ensuring that all clients' needs are well matched with one of our highly trained CAREGivers. Rori and her husband have a son and a daughter. During her time off, Rori enjoys the outdoors and crafting.
Carol provides quality care for all clients. She shares the passion of CAREGiving and has always felt this to be a calling. While Carol has been a Home Instead CAREGiver for over 3 years, she has always been one of our most requested. Carol loves hearing the life stories that clients share with her. Carol is our first line of denfense in ensuring that clients never lack CAREGiving coverage. Carol has 4 children and can be found quilting or gardening in her spare time.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.