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Our Team

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​​​​​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Jerseyville

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at 618-639-2273 to get help setting up home care for a family member who resides in Jerseyville or the surrounding area.​

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded  CAREGiversSM to serve your family's senior loved one with compassion and devotion .
​​​ 

Jerry Best - Franchise Owner

Jerry Best - Franchise Owner

​In March 2004, Jerry co-founded our franchise and later became the sole owner in July 2014.  He has a wealth of small company management experience, particularly in service companies.  He has enjoyed a long career as a financial executive in advertising, real estate development and family farming consultancy in the St. Louis area.

When his mother had to have a hip replacement in 2003, he realized that senior care options were lacking in this area.  Saddled with making sure his mother was cared for, and working full time an hour in the opposite direction, became a very stressful experience and the inspiration to start a Home Instead Senior Care franchise in Jerseyville, IL.  His mother was able to remain in her own home, with the assistance of Home Instead CAREGivers a few days a week.   

Owning a Home Instead Senior Care franchise is the most fulfilling job he has had, since each day we can bring happiness to our clients as well as comfort and peace of mind to their families. ​


Gina Hayes - Vice President, General Manager

Gina Hayes - Vice President, General Manager

As the VP, General Manager of Home Instead Senior Care, Gina brings a wealth of experience and knowledge to our team. She has been with the company since 2009 and has experience in nearly every facet of the business. 

She began her Home Instead career as a CAREGiver while easing back into the workforce after staying home to raise her family. She was drawn to the company because of her own experience providing hospice care to a loved one, but it was clear that her mission was even greater than the one on one impact of her care. She has been rising in the Home Instead ranks ever since and helps to ensure the success of all of our CAREGivers through Leadership and mentoring.

In 2015, Gina became a member of the Jacksonville Rotary Club.  She also volunteers one day a week at a Jacksonville elementary school assisting Kindergarten students become more proficient with their literacy skills and sight words.

Aside from her involvement in the Jacksonville community and supervising our vast network of caregivers, Gina also meets with families who are looking for in home care to find the right solutions for their loved ones.​


Nikki Bishop - Director of Client Care

Nikki Bishop - Director of Client Care

​Nikki is a longtime Litchfield resident and comes to Home Instead with a passion for seniors. She has worked with seniors for several years in the Montgomery and Macoupin area and wants to have Home Instead be the first resource they think of when looking for services.

Nikki is the daughter of Hans and Shirley Mizera and she and her husband, Kyle Bishop, have three sons, Alex, Brady and Clayton. In addition to working with Home Instead, Nikki is involved with her Holy Family Parish, Litchfield Chamber of Commerce, and St. Francis Auxiliary. “I really enjoy getting out into the homes and the community to see what services the our seniors need and how we can help them.”


Pamela Turner - Recruitment Manager

Pamela Turner - Recruitment Manager
In September 2016, Pamela Turner joined our management team as the Recruitment Manager.  Pam's wealth of experience and knowledge makes her an integral part of our team.  She has been in the healthcare field for over 31 years. Pam began her career in healthcare as a CNA and worked in that capacity for 2 years.  She then went on to become an LPN and worked in that role for 8 years.

From 1995 until 2004, Pam worked as an Assistant Administrator at a Long Term Care facility and fulfilled her career in the Long Term Care industry as a Licensed Nursing Home Administrator from 2004 until 2010.  Pam also worked as an Administrator in the home health care and home care industry from 2010 until 2015.  

Pam came to Home Instead in order to fulfill her need to work for a company which makes a difference in individual's lives.  Home Instead Senior Care fits her need by providing excellent, quality home care to seniors by our attentive, compassionate and dedicated CAREGivers.

Pam evaluates, interviews and hires prospective CAREGiver candidates and new team members.  She is the welcoming entry door for new employees.  Call Pam today to discuss employment opportunities in Jerseyville, Litchfield or Jacksonville and all of the surrounding counties.


Dawn Spicer - CAREGiver Development Manager

Dawn Spicer - CAREGiver Development Manager

Dawn found her way to Home Instead Senior Care in June of 2013.   She was hired as a CAREGiver and worked in that position for two and a half years before coming into the office as the Service Coordinator for the Jacksonville area.  Her experience as a CAREGiver is very beneficial. “I understand CAREGiver needs and client needs for their schedules better because I was in the field and saw it firsthand.  Having seen both sides helps me to organize schedules and communicate better with CAREGivers and Clients”.

Dawn has had an amazing career path with Home Instead so far.  Not only does she have a strong CNA background, she is also a proud 2nd generation Home Instead CAREGiver.  In January 2017, Dawn transitioned into the position of Training Coordinator & CAREGiver Mentor.  In November 2017, Dawn was named as the franchise's CAREGiver Development Manager.  Dawn has easily transitioned into her roles, and now all of her experience provides her with the knowledge base to deliver a true State-of-the-Home, industry-leading training to our Home Instead CAREGivers. 

 


Kimberly Wiles - Service Coordination Manager

Kimberly Wiles - Service Coordination Manager

Kim found her way to Home Instead after moving back to the area from Chicago. She was raised in Carrollton and always loved the sense of community she felt growing up in a small town. 

She came to our team as a CAREGiver and then transitioned into the Staff Coordinator position.  Kim is responsible for the service coordination of all of our clients and CAREGivers.  

Apart from her time with us, Kim also fosters children through DCFS and volunteers through various youth programs.​​


Sarah Fetter - Client Care Coordinator

Sarah Fetter - Client Care Coordinator
Sarah has chosen to combine her caregiving skills as a former Home Instead CAREGiver and an In-Home Daycare provider with her office skills as an administrative assistant to assume the role of our Client Care Coordinator for Montgomery and Macoupin counties and the surrounding areas. 

She is responsible for conducting care consultations with prospective clients and their family members, developing personalized care plans for new clients as well as completing quality assurance home visits to ensure our expectation of excellent service continues to meet our clients' needs.

Sarah has lived in the Litchfield area for the past 17 years and was raised in the Montgomery County area. She and her husband, Jay, are the proud parents of their three children, Nathan, Avarey and Nicholas.  Sarah loves serving at Pleasant Hill Christan Church in Raymond and spending time with her family and friends. She is quick to say yes to eating Mexican food and relaxing with her cat, Luna.

Photo credit to Tiffany and Steve Warmowski of Warmowski Photography, Jacksonville, Illinois.

Amanda Hudson-Client Care Coordinator

Amanda Hudson-Client Care Coordinator

Cody Walker - Business Development Coordinator/CAREGiver

Cody Walker - Business Development Coordinator/CAREGiver
The first day Cody walked into our Jerseyville office in 2015, he knew that he had found the BEST way to contribute to his love and willingness to help people. Cody is a life-long resident of Carrollton and he joined our Home Instead family in 2015 as a CAREGiver.  In his role as a Home Instead CAREGiver, Cody effortlessly provides care and support to our seniors, while also contributing to their well being, happiness, and independence.     

In June of 2017, Cody accepted the position as the Business Development Coordinator.  In this role, Cody assists in maintaining relationships with the local healthcare community, as well as area businesses and agencies through active marketing and networking. CAREGiver recruitment is also an area of focus for Cody as he fully understands the importance of providing clients with kind, qualified, and professional CAREGivers. 

Cody credits his love for people to the endless amount of care, hope, and love that he has witnessed being provided by his mother, who has worked for an area hospital since before he was born.
 
Aside from his role at Home Instead, Cody is also a queso enthusiast who loves playing drums in his band, 'Inner Outlines'.  He also loves spending time with his family and his cat named Luna.


Photo credit to Tiffany and Steve Warmowski of Warmowski Photography, Jacksonville, Illinois.

http://www.warmowskiphoto.com/


Amanda Klaas - CAREGiver of the Year

Amanda Klaas - CAREGiver of the Year

Amanda started her career as a CAREGiver with Home Instead in November of 2015.  She applied to become a CAREGiver because she loves spending time with aging adults. 

The biggest reward Amanda has received in being a CAREgiver is learning life lessons from those she has cared for.  She has cared for people who have lived their lives to the fullest and who are teaching her the lessons she needs to learn as she lives, grows and copes with her own life.  She loves learning from people who have been through events that she will never experience in order to better prepare herself for her future.

Among her colleagues, Amanda is best known for her compassion, her adaptability, her reliability and her emotional balance, which are all critical aspects of caregiving. 

Thank you, Amanda, for all you do for our clients.  We admire your characteristics and your skills and we look forward to many more years of working together to enhance the lives of aging adults and their families.  

Click here to see and hear Amanda's testimonial:  

https://www.youtube.com/watch?v=sAkddc-flLE

Photo credit of Tiffany and Steve Warmowski of Warmowski Photography in Jacksonville, IL.

http://www.warmowskiphoto.com/





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