Jacksonville, Jerseyville & Litchfield (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Jacksonville, IL.

home instead of jacksonville illinois home care team at a local parade

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Jerry Best 2023

Jerry Best, Franchise Owner

​In March 2004, Jerry co-founded our franchise and later became the sole owner in July 2014. He has a wealth of small company management experience, particularly in service companies. He has enjoyed a long career as a financial executive in advertising, real estate development and family farming consultancy in the St. Louis area.

When his mother had to have a hip replacement in 2003, he realized that senior care options were lacking in this area. Saddled with making sure his mother was cared for, and working full time an hour in the opposite direction, became a very stressful experience and the inspiration to start a Home Instead Senior Care franchise in Jerseyville, IL. His mother was able to remain in her own home, with the assistance of Home Instead Caregivers a few days a week.

Owning a Home Instead Senior Care franchise is the most fulfilling job he has had, since each day we can bring happiness to our clients as well as comfort and peace of mind to their families.

Gina Hayes 2023

Gina Hayes, Vice President, General Manager

As the VP, General Manager of Home Instead Senior Care, Gina brings a wealth of experience and knowledge to our team. She has been with the company since 2009 and has experience in nearly every facet of the business.

She began her Home Instead career as a Caregiver while easing back into the workforce after staying home to raise her family. She was drawn to the company because of her own experience providing hospice care to a loved one, but it was clear that her mission was even greater than the one on one impact of her care. She has been rising in the Home Instead ranks ever since and helps to ensure the success of all of our Caregivers through Leadership and mentoring.

In 2015, Gina became a member of the Jacksonville Rotary Club. She also volunteers one day a week at a Jacksonville elementary school assisting Kindergarten students become more proficient with their literacy skills and sight words.

Aside from her involvement in the Jacksonville community and supervising our vast network of caregivers, Gina also meets with families who are looking for in home care to find the right solutions for their loved ones.​

Photo credit of Tiffany and Steve Warmoski of Warmoski Photography in Jacksonville, IL.


Pamela Turner 2023

Pamela Turner, Recruitment Manager

In September 2016, Pamela Turner joined our management team as the Recruitment Manager. Pam's wealth of experience and knowledge makes her an integral part of our team. She has been in the healthcare field for over 31 years. Pam began her career in healthcare as a CNA and worked in that capacity for 2 years. She then went on to become an LPN and worked in that role for 8 years.

From 1995 until 2004, Pam worked as an Assistant Administrator at a Long Term Care facility and fulfilled her career in the Long Term Care industry as a Licensed Nursing Home Administrator from 2004 until 2010. Pam also worked as an Administrator in the home health care and home care industry from 2010 until 2015.

Pam came to Home Instead in order to fulfill her need to work for a company which makes a difference in individual's lives. Home Instead Senior Care fits her need by providing excellent, quality home care to seniors by our attentive, compassionate and dedicated Caregivers.

Pam evaluates, interviews and hires prospective Caregiver candidates and new team members. She is the welcoming entry door for new employees. Call Pam today to discuss employment opportunities in Jerseyville, Litchfield or Jacksonville and all of the surrounding counties.

Dawn Spicer 2023 final

Dawn Spicer, Caregiver Development Manager

Dawn found her way to Home Instead Senior Care in June of 2013.   She was hired as a Caregiver and worked in that position for two and a half years before coming into the office as the Service Coordinator for the Jacksonville area.  Her experience as a Caregiver is very beneficial. “I understand Caregiver needs and client needs for their schedules better because I was in the field and saw it firsthand.  Having seen both sides helps me to organize schedules and communicate better with Caregivers and Clients”.

Dawn has had an amazing career path with Home Instead so far. Not only does she have a strong CNA background, she is also a proud 2nd generation Home Instead Caregiver. In January 2017, Dawn transitioned into the position of Training Coordinator & Caregiver Mentor. In November 2017, Dawn was named as the franchise's Caregiver Development Manager. Dawn has easily transitioned into her roles, and now all of her experience provides her with the knowledge base to deliver a true State-of-the-Home, industry-leading training to our Home Instead Caregivers.

Photo credit of Tiffany and Steve Warmoski of Warmoski Photography in Jacksonville, IL.


Sarah Fetter 2023

Sarah Fetter, Client Care Coordinator

Sarah has chosen to combine her caregiving skills as a former Home Instead Caregiver and an In-Home Daycare provider with her office skills as an administrative assistant to assume the role of our Client Care Coordinator for Montgomery and Macoupin counties and the surrounding areas.

She is responsible for conducting care consultations with prospective clients and their family members, developing personalized care plans for new clients as well as completing quality assurance home visits to ensure our expectation of excellent service continues to meet our clients' needs.

Sarah has lived in the Litchfield area for the past 17 years and was raised in the Montgomery County area. She and her husband, Jay, are the proud parents of their three children, Nathan, Avarey and Nicholas. Sarah loves serving at Pleasant Hill Christan Church in Raymond and spending time with her family and friends. She is quick to say yes to eating Mexican food and relaxing with her cat, Luna.

Photo credit to Tiffany and Steve Warmowski of Warmowski Photography, Jacksonville, Illinois.


EmilyT 2022

Emily Thunhorst, Administrative Assistant

Emily is now an administrative assistant with Home Instead and manages billing and payroll tracking for reimbursement mileage for Care Pros, as well as now managing CARE Point program, including earned CARE Points and CARE points that are redeemed. Emily is a vital part of our team to elevate our efficiency in tracking these wonderful programs that we are able to provide for our staff. She joined Home Instead as a Care Pro in 2017.

Our Team

Your Home Instead team in Jacksonville, IL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

home instead caregiver pouring senior a cup of coffee


Latest review from our community