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Latest Reviews & Testimonials 

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Jacksonville, Jerseyville & Litchfield, IL area have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
March 26, 2021
 - By Matt W.
Great care for my Mom. Good communication. Good web site
March 26, 2021
 - By Becky N.
Home Instead is very good and taking care of my mother. I do not live close but I feel that they are always looking out for her best interest. They are always calling me to let me know if things are not going well. Keeping me informed of how she is doing. I feel that I can always call them if there is something I need them to do or take her to a doctors appointment.
March 25, 2021
 - By Julie W.
Home Instead gave me much needed support at a highly stressful time. My mom was being released from the hospital and needed more care that I could give her. Candi (care coordinator) was a lifesaver to me. She was kind, supportive, and explained everything patiently. She met me at the office at 7:00 on a subzero evening and treated me like she had all the time in the world for me. A delightful caregiver came 2 hours after I brought my mom home the next day.
March 18, 2021
 - By Daniel F.
Strong efforts on the part Home Instead management and staff to sustain positive relationships and service.
March 18, 2021
 - By Rita B.
Been pretty satisfied with the staff . Everyone is nice
March 18, 2021
 - By Cathy K.
Easy to communicate with, immediate response to inquiries and care providers all do excellent job.
February 23, 2021
 - By Toni L.
After spinal surgery, I needed help at my home for one month. Home Instead provided me with 2 wonderful caregivers who were kind, supportive, understanding, and compassionate. Having no family close by, Home Instead was able to come to my aid very quickly. I am so grateful for the professional care they were able to give me. I don't know what I would have done without them.

January 21, 2021
 - By Heather V.
My grandmothers team, which consists of Danielle, Faith and Emily, have been nothing short of amazing. They have become apart of our family and have shown such empathy and love for my grandmother as if she was their own. Tiffany the Team Leader, is always keeping me in the loop and checking in on everything, almost daily. I am so lucky that I found Home Instead to care for my grandmother during the day while I am in school. I can never thank them enough for all of their kindness and I truly appreciate each and every one of them!

January 20, 2021
 - By Randy V.
Both of our care givers have been very pleasant and helpful.

December 31, 2020
 - By Jim & Lisbeth S.
We found Tiffany to be an excellent primary contact and leader - she was/is both highly caring and very responsive. The caregiver team’s leader for our father was also excellent, Shane did a super job overseeing Dad’s care, coordinating shopping, and was super responsive as well. We had a good experience with Home Instead of Jacksonville.

December 16, 2020
 - By Cathy K.
The Caretaker Coordinator was very easy to work with, quick to respond to messages and more than willing to work with our requests.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed