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Reviews

​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Norwood, MA have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"It’s so hard losing Home Instead, the best Home-Care around.Their loyal and devoted staff are just the best I’ve found!Though skeptical and leery from a previous agency, From Day One I could see the difference in their policies.The Supervisor Brenda came the first day; that’s a must!I liked her from the start and felt, she’s someone I can trust!She told me just what to expect, and how their staff would be;About their record-keeping and accountability…She instilled trust and let me see that I could step away,When they were here, I needn’t fear. I could enjoy my day!They helped me with my mother’s stroke when she was paralyzed,Thru end-of-life care, they were so supportive when she died….They helped me with Dad’s memory-care with patience, and with grace,Relieving me of repetitions, standing in my place.The thousandth time they’d heard Dad’s stories, was just like the first.They learned his favorite songs so they could join him in each verse.Nancy always laughed so hard at every joke he toldFor her, the stories of his childhood never would get old.Kathy was an Irish blessing with the gift-of-Gab!That nurse had heart & humor, and I thought that she was FAB!Steph’nie was immaculate in all her work and care,Ever prompt and ready to begin when she got there.Monica (M) was like a friend to both my Dad and me.She worked so hard…She never stopped! I miss her terribly!Monica (L), do let me tell, you did your job so well.Home Instead is lucky you are in their personnel.Ma-rie D. had endless patience, sweet as she could be.Gigi’s kindness is remembered fondly, as is she.Martha had a gentle manner; loved to organize…She made Dad’s Armoire oh-so-neat! It was a great surprise!Regine would fill in when she could, to help us in-between…She loved to laugh, and made me laugh. I thank you, Sweet Regine!And when I needed urgent coverage for my dad two nights,Stephanie(C) was ever watchful ‘til the morning light.And Shay helped out whene’r she could, so Shay, I thank you too,I know my dad enjoyed the time that he could spend with you.Mim said, Dad is lucky that he has me for a daughter,But Dad was lucky to have Mim, because she walks on water!And holding down the fort each day through COVID was our “Passy”That lovely girl, and all she did, in every way was classy!Bintu organized the scheduling of these fine ladies….She sweetly put this all together flexibly to please!Instead of Long-Term-Care;  a double-room;  a sterile bed…“Home Instead” helped me keep both my parents home… instead. Dear Home Instead, What’s left unsaid, is that I miss you all!I send my love, and humble thanks to everyone, and all! With so much love and gratitude from,A happy customer. HOME INSTEAD SENIOR CARENO OTHER AGENCY CAN COMPARE!"

"I can't say enough about the caregivers from Home Instead Senior Care. We brought my mom home for hospice and the Home Instead Caregivers worked 24 hours a day with me to care for my mom in her final days. Their kindness and loving ways shined through to me and my family in a very big way. We couldn't have done it without them. I want to give a big shout out to my "A" (Angel) Team of Yvette, Daphnee and Shirley. They quickly understood what needed to be done to help not only my mom but me as well. I knew the days that this team was on were the days mom and I got the most care. I was able to sleep at night knowing that Shirley was in in charge. That helped me get through the day time hours. I would highly recommend that anyone looking for in home caregivers for their family member choose Home Instead Senior Care. I am so glad that my family and I did. Thank you so much. I will never forget all that you did to get us through this difficult time. Paula Donovan"

Posted by Paula D. on Nov 02 2020

"Daphnee JN-Paul was a gift from heaven to my mom and to our family. I will never forget my mom looking up with gratitude at Daphnee at she so loving fed her icecream, or brushed her hair, or rubbed cream on that magic spot on her face. Her thoughtfulness and kindness to my mom went beyond a job well done to a gift. I will never forget her!"

Posted by Cynthia P. on Oct 23 2020

"After a major surgery, I hired Carolyn from Home instead as a caregiver. In addition to impressive academic credentials and work experience, she is also a very thoughtful and nice person. Being in a high risk group, I appreciate how carefully she has followed the pandemic guidelines. Over the past year, she has helped me with cleaning, laundry, shopping and appointments, We also focused on getting rid of clutter and better organizing. The house has never looked better. I greatly enjoy our conversations. I feel blessed to have her as a caregiver."

Posted by Bruce C. on Oct 19 2020

"I want to commend Bernadette for her wonderful caring, understanding and respectful way that she treated my parents. She was very responsible and reliable. She took the time to get to know and understand my parents whose individual needs were very different. She also very good communicating with me. She would let me know what they needed and how they were feeling both physically and emotionally. I never had to worry when Bernadette was there."

Posted by Deborah C. on Oct 07 2020

"Our carer was patient, helpful and on time. We were so appreciative of her care. Home Instead was responsive and thoughtful in setting us up."

Posted by LCH H. on Sep 03 2020

"I would like to congratulate you for the great job Laurie B. is doing at the Walpole COA (Wheel of Fortune) for the seniors. Her positive attitude and radiant personality are a source of energy that keeps the game going. Laurie has that rare knack of making all the game participants "winners", and her cheerleading, vibrant personality is contagious, and makes the game more enticing.. It is with great anticipation that we look for every Tuesday morning. Thank you Laurie for a job well done, and for making us feel young again. Monique M.S."

Posted by Monique Simon on Aug 25 2020

"I help a blind person to get help with home instead and they are receiving good help. The help is efficient and extremely helpful."

Posted by Dorothea A. on Aug 14 2020

"Mary's family are so very pleased with the office staff for so delightfully providing conscientious, efficient, capable and kindly loving caregivers. All of the caregivers [ regular and substitutes] come to the house on time, are very attentive to Mary and the family needs and seemed to have bonded well with all of us.Home Instead, Norwood has always been on top of the substitute arrangements so that they are always available in a timely manner. We are pleased with our choice of Home Instead and especially pleased with all of the caregivers."

Posted by Ginny/Mary on Aug 01 2020

"The staff is very caring and flexible with scheduling. The caregivers have been very kind and thorough and communication Has been key "

Posted by dcaggi on Jul 22 2020


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