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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Norwood, MA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Brenda Mellor, Director of Operations

Brenda Mellor, Director of Operations

​Brenda has been with Home Instead since 2013, first as Staff Coordinator and more recently as Director of Operations. Between having cared for her own parents and her previous work at New England Sinai Hospital in Stoughton, Brenda understands the importance of seniors having a voice in their own care whenever possible, and the need for an advocate when they are unable to speak for themselves. With a genuine love for seniors, Brenda strives to ensure that the care provided by Home Instead is nothing short of wonderful.

Alison Otis Uzoma - Office Manager

Alison Otis Uzoma, Office Manager

Alison helped launch the office in September 2008. She came from a background in nutrition research and healthcare communications. Alison spent many years as a caregiver to her grandmother who taught her how to sew, swim laps, balance a checkbook, and love New England landscapes, among many other things. These experiences motivate her work helping seniors and their families find trusted care to stay safe and well at home.

Cindy Paille - Recruitment & Engagement Coordinator

Cindy Paille, Recruitment and Engagment Coordinator

Cindy came to Home Instead in 2015 with over 20 years’ experience in the home care field. She received her CNA certification in 1991. Her extensive background helps her look for qualified and caring CAREGivers. She wants to hire people who she would want to care for her own family. Cindy also got her Bachelor’s Degree in Psychology, where one of her most compelling classes was about elderly patients and what they go through as they age.

Mary "Mim" Landrigan, RN, Client Care Supervisor

Liisa Salmi - Client Care Coordinator

Liisa Salmi, Client Care Coordinator

Liisa joined Home Instead in the spring of 2020, first as a CAREGiver, then as Client Care Coordinator. Liisa's caregiving started as a child, caring for many animals and keeping them safe. As a young adult with a commercial driver's license, she worked for the Cape Ann Transportation Authority in Gloucester, MA. Driving public buses and providing Dial-a-ride services brought seniors and the developmentally disabled into her life. Soon Liisa was working as a respite care provider for the disabled at Northeast Arc in Danvers. She then became a Supervisor of Direct Support for the Massachusetts Department of Developmental Services. Now fully engaged in the next step of a meaningful career, Liisa is in constant communication with our clients, their family members, and our CAREGivers, tailoring care plans and making sure our services are delivered with quality, skill, and compassion.
Dawn Leonard - Scheduling Coordinator

Dawn Leonard, Scheduling Coordinator

Dawn has been with Home Instead since 2011, first as a CAREGiver and now as the Scheduling Coordinator. She was honored with the CAREGiver of the Year Award for the franchise in both 2019 and 2020. She has worked with over thirty clients in her years as a CAREGiver. Dawn has a Bachelor’s degree in Accounting, years of experience in customer service, and strong attention to detail. She understands the importance of seniors being able to continue living in their own homes, doing what they can for themselves. She makes it her mission to help them achieve whatever they need to live their best possible lives.

Pharah Dubuisson-Lefevre, On-Call Service Supervisor

Our Team

Your Home Instead team in Norwood, MA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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