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The Home Instead Difference

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Founded in 2002 in Seattle, Home Instead Senior Care is a locally owned agency dedicated to providing a friendly, responsive, reliable personal home care experience for our clients and their families.  We employ experienced caregivers to help people age-in-place in the comfort of their own home.

What makes us different?

  • Award-Winning Service.  J.D. Power's President’s Award recipient for commitment to caring for older adults and exceeding customer expectations, 2018. The J.D. Power President’s Award is a discretionary award that recognizes individuals or companies demonstrating dedication, commitment and sustained improvement in serving customers.
  • Personalized Service.  Our staff is committed to providing a top-notch service to our clients. We treat every client as if they were our only client and hence, make it a very personal experience for them.  Our agency is available 24 hours a day, 7 days a week to respond to any issues or concerns.
  • Caregiver Compatibility.  Over the years, we have developed a reputation in our community for hiring caring, dependable, and well-trained employees. We are also known for our process of consistently making a good match between the skills and personalities of our caregivers to the needs and desires of our clients.
  • Initial Care Consultation.  We meet with every client prior to beginning our service.  At this initial meeting, we explain our services, answer any questions, and get a thorough understanding of the specific needs of a client so that we can provide a quality-focused care plan and select an appropriate caregiver.
  • Quality Assurance.  On the first day of service, a member of our staff introduces our caregiver to a client.  Staff then make regular visits to the client’s home to review their care plan, revise when necessary to ensure we are providing an exceptional service.
  • Caregiver Training and Insurance.  In addition to Washington State Home Care training requirements, Home Instead has developed an exclusive ongoing mandatory training program that ensures our employees are thoroughly educated and well equipped to respond to our clients’ needs.  We also bond, provide liability insurance, and pay caregiver unemployment, state, federal and other required payroll-related taxes, eliminating any risk exposure to our clients.
  • Community Resource.  Our goal at Home Instead Senior Care is to help make things easier for those trying to navigate the aging journey. We are here to help in any way we can.  Hence, we often connect seniors and their families with local elder organizations and resources.
  • Technology.  Our technology platform provides clients and family members with information on upcoming schedules, their caregiver team, medications, invoices and even details down to the tasks that were completed during each shift.

Call Home Instead Senior Care of Seattle, WA information!

  (206) 622-4663

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Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

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