Meet Our Team

Welcome to Home Instead of Seattle, where compassionate care meets family values. We are more than just a senior care company; we are a team of dedicated professionals committed to enhancing the lives of our senior community in Seattle.

Meet our owner Trevor Albertsen. As a husband and devoted father of two wonderful boys, he understands the importance of family and the values of love, respect, and companionship. His background as a former mortgage professional has equipped him with a strong work ethic, attention to detail, and a commitment to excellence that is reflected in the care we provide.

When he’s not working diligently to ensure our seniors receive the highest level of care, you’ll often find him on the slopes, a passionate skier who embraces life’s adventures to the fullest. This zest for life and love for the outdoors have instilled in him a deep appreciation for every moment, which he brings into our senior care services.

At Home Instead of Seattle, we believe that aging should be a time of comfort, dignity, and joy. Our Seattle-based team is dedicated to creating a nurturing and supportive environment where seniors can flourish. We know that every individual is unique, and we tailor our services to meet their specific needs and preferences.

Join us in providing the best care for your loved ones. Discover the warmth and companionship that define our senior care community. Together, we’ll ensure that your family members continue to lead fulfilling lives in the comfort of their own homes.

Welcome to a place where compassion and care come first – welcome to Home Instead.

With over two decades of experience, Gail has worn many hats during her career. Simply put - Gail’s talents are invaluable. She has worked in marketing, billing, recruiting, scheduling and caregiving and her unique background is a perfect fit for our Operations and Recruitment Manager role. Gail’s job is complex and requires juggling the various needs of Clients and CAREGivers alike. What she enjoys most about her job is the daily problem solving challenges she is tasked with and the satisfaction gained in finding creative solutions. When not managing operations, Gail spends her time cooking. Her specialty is Indian influenced cuisine such as eggplant bharta and chicken curry. Originally from Texas, Gail is still a Southern Girl at heart and always makes time for what she loves most – her family and her boxer/shepherd-mix dog, Tyson.

To Us, It’s Personal is more than just the Home Instead tagline, it describes the personal touch that exemplifies the way Nidhi treats her Clients. She spends her days visiting with Clients, their families, and CAREGivers to ensure that we are supporting the Client with the high level of service that Home Instead is known for. Prior to her transition to her current role as a Client Care Supervisor, Nidhi provided compassionate care for 8 years as a Home Instead CAREGiver. Nidhi is originally from Nepal but has become a true Pacific Northwesterner. When she’s not working, she enjoys hiking and backpacking in Washington’s wilderness, or getting dressed up for a night out on the town.

Customer service has been the central theme for Charles’ career which makes him a natural at addressing the needs of Clients, their families, and Caregivers as our Staffing Coordinator. Charles has worked in customer care at McCaw Cellular and managed internal customer care for AT&T Wireless. He had the opportunity to serve seniors in his previous jobs, as well as family members, and finds it incredibly rewarding to assist them at this critical stage of life. Charles has a bachelor’s degree in Mass and Organizational Communication Studies from Eastern Washington University. He is a creative guy who loves the arts. When not working, you can find him involved in music or drawing; any visual medium is his cup of tea!

While managing a local grocery store in 2007, Kevin was approached to join a home care team for one of the seniors in his neighborhood. The years spent with this client jump-started a passion for home care. Kevin joined Home Instead as a Caregiver in 2014 and returned to school to earn his Bachelor of Science degree in Allied Health from Seattle College. He is also a volunteer for GenPride, serving Seattle’s senior community. A native Pacific Northwesterner raised in small-town Washington, Kevin spends his free time traveling and enjoying camping, swimming, hiking and being in the great outdoors.

Shelby has 20 years of experience in the behavioral health and the senior care industry. Her passion for caregiving began at a young age, when she watched her mother care for every client with dignity and kindness. Shelby brings extensive knowledge, skills, and an understanding that every individual requires personalized care catering to their unique needs. As a Client Care Coordinator, Shelby is committed to providing the highest quality of care and attention to those she serves. She believes that individuals and families deserve respect, dignity, and compassion during challenging times of change. She finds it rewarding to work closely with them, share their stories, and support them in their journey towards aging and wellness.In her free time, she enjoys spending time with her family, gardening, camping and relaxing on the beach. These activities help her rejuvenate and reflect on the importance of providing exceptional care with empathy and sincerity.

Heather is an exceptional care provider who bestows the highest level of care to every individual regardless of their disabilities or the stage of life they are in. Heather married and started a family early in life, devoting 20 years to being a homemaker, raising three children and supporting a military husband, fostering a love of caring for others. Her compassionate nature, meticulous attention to detail, and strong work ethic have made her an invaluable asset to the clients she has cared for. She now brings her friendly attitude, dedication, and desire to be of service to the Home Instead Family, providing support for care pros, clients and office staff alike. In her free time, Heather enjoys spending time with her two beloved dogs, reading and being in the great outdoors.

Kayla brings a wealth of experience in operations leadership and mentorship to Home Instead, spanning over two decades. Her approach as a leader is characterized by empathy and engagement, with a strong focus on training and coaching. By leveraging her skills, Kayla aims to empower home care professionals and office staff, equipping them with the support and tools they need to succeed and feel confident in their roles. Originally from Alaska, Kayla has called Washington state home for the past 23 years, where she deeply appreciates everything the Pacific Northwest has to offer. Outside of her professional endeavors, Kayla leads a vibrant life. She enjoys attending concerts across the country and even in Mexico, exploring new destinations with friends, and enthusiastically cheering on her three godsons at their soccer games.