The Home Instead Difference

Client Experience

We are committed to excellence and resolving any challenges that may arise. Home Instead proudly and continuously earns a strong Google rating and quantity of  reviews that far surpasses other agencies.

Managed Care Solutions

Our experienced and knowledgeable team will manage the care and Care Pros relieving family members of this stress.

100% Staffing Guarantee

Home Instead attracts and retains a large staff of skilled caregivers to be available to handle the diverse needs of our clients quickly. We will staff your scheduled shift (guaranteed) to ensure you or loved one receives the care they need.

Customization

The care plans our Client Care team develop with you are fully customized to fit your specific needs and budget. We will collaborate on a plan that meets outcomes and is sustainable to allow a person to receive support at home instead of ending up in the hospital.

Robust Quality Assurance Program

Our Client Care and Service Management teams will monitor each shift, conduct frequent on-site supervision, and maintain on-going contact to ensure care goals are being met and Care Pro performance is high.

Classroom Style Training

Our world class training involves multiple modules to include building relationships, anticipating needs, ensuring safety for Care Pro and client, technical skills to include a variety of transfers and hands on personal care training, understanding chronic conditions, as well as dementia and hospice training.

24/7 Support

Our industry leading support connects you to a live person who possesses intimate knowledge of your unique situation because they are full time in the agency's daily operation.