Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Seattle, WA.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Trevor Albertsen, Franchise Owner
Welcome to Home Instead of Seattle, where compassionate care meets family values. We are more than just a senior care company; we are a team of dedicated professionals committed to enhancing the lives of our senior community in Seattle.
Meet our owner Trevor Albertsen. As a husband and devoted father of two wonderful boys, he understands the importance of family and the values of love, respect, and companionship. His background as a former mortgage professional has equipped him with a strong work ethic, attention to detail, and a commitment to excellence that is reflected in the care we provide.
When he’s not working diligently to ensure our seniors receive the highest level of care, you’ll often find him on the slopes, a passionate skier who embraces life’s adventures to the fullest. This zest for life and love for the outdoors have instilled in him a deep appreciation for every moment, which he brings into our senior care services.
At Home Instead of Seattle, we believe that aging should be a time of comfort, dignity, and joy. Our Seattle-based team is dedicated to creating a nurturing and supportive environment where seniors can flourish. We know that every individual is unique, and we tailor our services to meet their specific needs and preferences.
Join us in providing the best care for your loved ones. Discover the warmth and companionship that define our senior care community. Together, we’ll ensure that your family members continue to lead fulfilling lives in the comfort of their own homes.
Welcome to a place where compassion and care come first – welcome to Home Instead.
Nidhi, Client Care Supervisor
Charles, Staffing Coordinator
Customer service has been the central theme for Charles’ career which makes him a natural at addressing the needs of Clients, their families, and Caregivers as our Staffing Coordinator. Charles has worked in customer care at McCaw Cellular and managed internal customer care for AT&T Wireless. He had the opportunity to serve seniors in his previous jobs, as well as family members, and finds it incredibly rewarding to assist them at this critical stage of life. Charles has a bachelor’s degree in Mass and Organizational Communication Studies from Eastern Washington University. He is a creative guy who loves the arts. When not working, you can find him involved in music or drawing; any visual medium is his cup of tea!
Kevin, Client Care Coordinator
While managing a local grocery store in 2007, Kevin was approached to join a home care team for one of the seniors in his neighborhood. The years spent with this client jump-started a passion for home care. Kevin joined Home Instead as a Caregiver in 2014 and returned to school to earn his Bachelor of Science degree in Allied Health from Seattle College. He is also a volunteer for GenPride, serving Seattle’s senior community. A native Pacific Northwesterner raised in small-town Washington, Kevin spends his free time traveling and enjoying camping, swimming, hiking and being in the great outdoors.
Kayla, HR & Scheduling Manager
Kayla brings a wealth of experience in operations leadership and mentorship to Home Instead, spanning over two decades. Her approach as a leader is characterized by empathy and engagement, with a strong focus on training and coaching. By leveraging her skills, Kayla aims to empower home care professionals and office staff, equipping them with the support and tools they need to succeed and feel confident in their roles. Originally from Alaska, Kayla has called Washington state home for the past 23 years, where she deeply appreciates everything the Pacific Northwest has to offer. Outside of her professional endeavors, Kayla leads a vibrant life. She enjoys attending concerts across the country and even in Mexico, exploring new destinations with friends, and enthusiastically cheering on her three godsons at their soccer games.
Chai, Admin & Scheduling Assistant
With over 7 years of experience in customer service and a degree in Mass Communication, I’ve developed strong written and verbal communication skills that have been essential in connecting with people and solving problems effectively. In 2021, I was recognized in the top 2% of teammates for performance, which led to my promotion as a Quality Analyst in 2023.
That role deepened my strengths in attention to detail, time management, problem-solving, and documentation management—skills that are vital in scheduling and operations. I’m particularly drawn to roles that combine operational efficiency with human connection—two areas I’m deeply passionate about.
I bring a compassionate approach to resolving care challenges, ensuring clients and caregivers feel supported with empathy and professionalism.
I’m excited to contribute to a team where I can apply my strong work ethic, service-oriented mindset, and dedication to quality performance—making a meaningful impact not just operationally, but on the people we support every day.
Ellah, Client Care Manager
Ellah serves as a dedicated Client Care Coordinator with a deep passion for ensuring families receive dependable, personalized in-home care. She works closely with clients, their loved ones, and caregivers to develop thoughtful care plans, conduct assessments, and maintain consistent communication to ensure every need is met with excellence. With prior hands-on caregiving experience and a proud nomination as Washington Caregiver of the Year 2024 ,Ellah brings both compassion and practical insight to her leadership role. She understands care from every perspective and is committed to upholding the highest standards of service, dignity, and respect. Ellah believes that quality care is built on trust, responsiveness, and meaningful human connection. Her goal is simple: to make every client feel safe, supported, and genuinely cared for.
Our Team
Your Home Instead team in Seattle, WA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
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