A Care Pro can provide appropriate non-medical mobility assistance and support everyday routines in ways that account for fall concerns.

Fall prevention is a recurring reason families across the shared organization seek care, especially when an older adult is living with Parkinson’s or ALS.

Home Instead doesn’t replace physical or occupational therapy. Families also commonly ask the team for help connecting with PT or OT when those clinical services may be useful.

Families frequently ask the shared team for help identifying additional resources such as PT or OT.

Home Instead doesn’t provide those therapies itself. Its role is non-medical home care. However, the organization works with a range of healthcare providers across its service areas and can coordinate around other services when appropriate.

Families commonly ask what happens if the Care Pro match isn’t working.

Home care is personal, and compatibility matters alongside the Care Pro’s ability to meet the needs in the customized care plan. Families should contact the local care team if they have concerns so the situation can be reviewed.

Yes. A person may begin with mobility assistance, meals, or companionship and later need more personal care or additional hours.

The customized care plan can be reviewed as needs change.

Across the shared territories, the organization reports working with hospitals, rehabilitation providers, primary care providers, hospice organizations, care facilities, in-home skilled care providers, Departments of Aging, and Alzheimer’s organizations.

Those are broad organization-wide relationships and should not be presented as though every named category represents a formal Towson-specific partnership.

The Client Services and On-Call teams operate seven days a week and can conduct short-notice consultations over weekends.

Actual Care Pro availability depends on the care plan and schedule.