Felicia began her journey with Home Instead in April of 2019. She has experience working in a hospital setting and knows exactly how to comfort someone when they are at their most vulnerable moments. Felicia has persevered through some difficult challenges and has exemplified professionalism, compassion and respect for all clients she has had a chance to work with. When completing Felicia's evaluation, I asked her what she liked most about her position as CAREGiver? She stated, "she likes being able to give others a platform to speak on, give them a voice, listen to their needs/wants and help them achieve those things and she is genuinely interested in helping others". Felicia, you are an excellent addition to our team of talented CAREGivers. The clients you work with and the office appreciates your dedication and hard work and therefore you are being recognized as the CAREGiver of the Quarter!!! Congratulations Felicia!
Donna began her adventure with Home Instead in July of 2018. She is known for her easy, caring personality and the ability to go with the flow and let things roll off her back which is especially important if you are working with clients that have dementia. One of the clients she works with commented, "Donna is nice, thoughtful and does a good job" while another client said, "she is friendly, nice to have around and very helpful". The staff appreciates that if Donna is available she will pick up an extra shift to help out on very short notice. We also appreciate that she notices the not so obvious things, she updates the office on how the clients are doing and that she has a lot of common sense. Congratulations Donna and THANK YOU for all you do!!!
Nicole came back to Home Instead Senior Care in July of 2015 after taking some time off. Since her return, she has stepped up to the plate and is hitting homeruns with her clients. One client said "she is patient and a great one for offering to do extra things, she is like one of my daughters friends". Nicole is hardworking, dependable and an asset to our company. She accepts extra shifts and goes above and beyond for everyone she provides services for, which is why she was chosen as CAREGiver of the Quarter. Congratulations Nicole and keep up the good work!!!
This quarter's CAREGiver of the Quarter is awarded to Dolores S. Dolores joined our Home Instead team in February 2017. From the start, it was evident that Dolores was eager to be a CAREGiver. She is always willing to help whenever she can whether it is accepting short notice shifts or traveling to the outer regions. It doesn't matter what type of client it is - she is always willing to go the extra mile. She sees the need and responds to it. If she notices a concern she call the office to see what can be done. We are so very happy to have Dolores as part of our Home Instead family. Congratulations, Dolores! "To the world you may be one person, but to one person, you may be the world."
This quarter's CAREGiver of the Quarter is awarded to Barb B! Barb joined Home Instead Senior Care in December 2013. From the beginning, it was apparent that Barb is a natural caregiver. She shows empathy and understanding for her elderly clients and is always willing to go above and beyond. One of Barb's clients stated "I just like that she's there every minute with me. She's right there to help me. She is very helpful!" Barb is always willing to step up to help with last minute shifts whenever she is asked.
Barb is always available to the office for a question or concern. She is an excellent representation of a team player. We are so very happy to have Barb as part of our Home Instead family. Congratulations, Barb!
This quarter's CAREGiver of the Quarter is awarded to Cathy M. Cathy has been part of our Home Instead Senior Care team since November 2013. Cathy truly has a gift for caregiving! Her happy, smiling face puts her clients at ease from the start. She is adaptable to most any situation and is noted for being able to work with some of the most challenging clients. Always willing to lend a hand and step up when she can, the staff appreciates her dedication and giving spirit. Liza Kelly, Home Care Consultant commented, "I once witnessed her first interaction with a client that had a lot of clutter and whose apartment really needed a complete cleaning. I think he was a little embarrassed about the state of his home. She cleaned so quickly and so thoroughly and got so much done in such a short amount of time all while putting her client at ease and making him feel part of the solution. She is truly amazing!" So thank you Cathy and congratulations on a job well done!
Mary has been with HISC since September of 2013. In that time, Mary has stepped up to the plate quite often in order to help out. Mary is well liked by the clients she serves and is always willing to go above and beyond for her clients.
In a Quality Assurance visit done with a client of Marys, the client stated that earlier in the week she had not felt well. Mary offered to stay after late because she didnt want to leave her client alone and not feeling well. This is just one example of why Mary was chosen as CAREGiver for the Quarter for March 2016. Congratulations Mary and thank you for all you do!!
Congratulations to Karen Cheeley, for being the winning nomination for CAREGiver of the Quarter! Karen joined Home Instead Senior Care in July 2014 and quickly made it apparent that she is committed to the caregiving experience. A graduate of the Home Instead Senior Care Alzheimer's Care Training Program, Karen has worked with many clients with dementia-related behaviors and has been able to create a calm and safe environment for her clients. Those who know Karen and have worked with her describe Karen as a person who is focused on her work, one who gives above and beyond for others.
A recent example of Karen's work ethic can be seen in the following example. Karen was scheduled with a 24 hour client from 2:30pm-11:00pm. Her overnight relief called off just hours before the start of the overnight shift. Despite valiant attempts to cover the shift, Karen was notified that we needed her to work a double shift. She accepted the shift with understanding and grace; exhibiting her ability to place the client needs above her own. Please join the Home Instead Senior Care team in congratulating Karen Cheeley on this achievement!
Congratulations to the CAREGiver of the Quarter, Val Roberts! Val has been with Home Instead Senior Care since June of 2010. Valerie is winning this award because of her unwavering dedication to our clients, her ability to anticipate what the client needs, and her understanding of what makes a great CAREGiver! Val never needs reminders to call in her hours, she has an excellent attendance record, and if we need her to work extra hours, Val doesn't hesitate to step up if she is able.
Val's clients have been some of the longest running clients we have served, and all will agree that it is due to Val's ability to treat the client as if they were her own family member. Val can maintain calm in the face of an emergency, she knows when to call the office to report her concerns, and she has an uncanny ability to consistently develop a strong bond between her client and the client family.
Sometimes we honor CAREGivers who have done an unusual good deed, or for one specific incident. We thought this time to honor a CAREGiver who does what is expected of a Home Instead Senior Care CAREGiver and does it without reminders and prompting. Thank you and congratulations, Val!
Cheyenne Baldwin joined Home Instead Senior Care in October 2014 and is such an asset to our team! The time, commitment and sacrifices that she makes as a CAREGiver each day are truly remarkable. We can depend on her no matter the time or day. She gives nothing but the best care to her clients and is always willing to share! She makes them laugh and gives them hope even on days when they feel that they can't cope. We are fortunate to have you Cheyenne, and thank you for all you do! "To the world you may be one person, but to one person, you may be the world."
Congratulations to Barbara Basile as the CAREGiver of the Quarter! Barb joined Home Instead Senior Care in December 2013. From the beginning, it was apparent that Barbara is a natural caregiver. She shows empathy and understanding for her elderly clients and is always willing to go above and beyond. One of Barb's clients stated that Barbara does "anything that I ask her to do. I am very happy." Barbara recently completed Alzheimer's and Dementia Training and has been able to utilize some of the tools she learned while working with a very difficult client several times a week. Barbara is always willing to step up to help with last minute shifts whenever she is asked.
Barbara is always available to the office for a question or concern. She is an excellent representation of a team player. We are so very happy to have Barbara as part of our Home Instead family. Congratulations, Barb!
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.