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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Team members Brice and Candice

Brice and Candice Irwin, Owners

Brice and Candice are passionate about providing quality in-home care to the seniors and families of this community. A former school administrator, Brice's family has been living in Harford County for generations. Candice has also lived in Harford County for most of her life, where she built a successful career in human resources. Together with their office staff, Brice and Candice are working to improve the lives of seniors in Harford and Cecil Counties, so they may continue to live safely and comfortably in their homes. 
Team member Emily

Emily Koch, General Manager

Emily joined the family business in 2016. With a professional background working with LifeBridge Health and a personal desire to help people and make a difference, Home Instead has been a perfect fit. Here, she has the role of hiring and training our excellent CAREGivers – the heart and soul of our office – to ensure our clients have the best possible care. When she isn't at work, Emily loves reading, gardening, and spending time with her husband, two children and their spastic Boston Terrier.
Kim web

Kim Lauer, Service Coordinator

Kim joined Home Instead in 2015. She brings many years of professional experience in the health care field, where she worked as a surgical coordinator and medical secretary. A compassion and commitment to helping others has always been in her heart. As service coordinator, Kim works with clients and families to develop a personalized care schedule. She then chooses the perfect CAREGiver for each client so they can build a lasting relationship. Kim lives right here in Bel Air, and spends most of her free time with her daughter and four grandchildren.
Team member Gina

Regina Jaeger, LPN, Client Care Coordinator

With Home Instead since 2019, Regina serves as the liaison between our clients, CAREGivers and office staff. Her duties include establishing service for new clients, introducing clients to CAREGivers, and ensuring quality care that meets our strict standards. Gina has been a nurse for more than 40 years. Her wide-ranging experience includes working in private care, school systems, substance abuse facilities, skilled nursing facilities, trauma rehab, physician offices, and more. Now with Home Instead, she enjoys helping seniors remain safe in their homes and providing their family with peace of mind. Gina lives in Havre de Grace with her husband. She is mother to four children and "Mimi" to four grandchildren, and loves Christmas, palm trees, warm weather, hummingbirds, people and hugs.
Team member Sharon

Sharon Biscotti, Office Coordinator

Sharon originally joined Home Instead as a CAREGiver, but was quickly recruited to join the office staff. Resourceful, positive and sincere, she happily and attentively responds to clients, CAREGivers and families with a genuine desire to help. Before joining Home Instead, she worked as a receptionist for Jones Junction. She was also an elementary school teacher for Harford County Public Schools for more than 25 years. Sharon lives with her husband and son in Aberdeen, and she has a new addition to her family — a dog named Remi. In her spare time, she enjoys cooking, reading and spending time with family and friends. Her favorite thing about working for Home Instead is interacting with clients and CAREGivers and helping in any way she can.
Team member Kim

Kim Dunaway, LEAD CAREGiver

Kim has been a CAREGiver with Home Instead for years, and in that time has proven herself to be sweet, caring, adaptable and dedicated to our clients. For this reason, she was chosen to be our LEAD CAREGiver. Her duties include introducing CAREGivers to new clients, providing guidance and training to new CAREGivers, and assisting with scheduling. She also serves Home Instead as an on-call supervisor, helping clients and CAREGivers when the office is closed. Kim has three sons, one daughter and two grandchildren, all of whom are the lights of her life. She loves bingo, cooking, sitting by the pool and spending time with her family.
Team member Cindy

Cindy Neff, RN

With her regular, in-person medical assessments, our nurse Cindy ensures our clients are receiving personalized care that fits theirs needs and abilities. Her extensive nursing experience, compassion for clients and former time as a CAREGiver all work hand in hand to help Cindy provide expert assessments of our clients and customized client care plans for their CAREGivers. And when there is a concern or question, Cindy is always quick to respond with a clinician's perspective. 
Team member Yvette

Yvette Robinson, On-Call Supervisor

‚ÄčAs a CAREGiver with more than 10 years of experience with Home Instead, Yvette is trained and available to respond to all client and CAREGiver questions and concerns during off hours. We provide service 24 hours a day, seven days a week, and we want our clients and CAREGivers to rest assured that, no matter what time or day, calm expertise from a live person is just a phone call away. Yvette takes pride in assisting our families and employees with urgent matters and providing peace of mind and comfort.
Team member Miley

Miley, Cuddle Coordinator

Miley is the newest addition to our office staff! It is her job to make sure every person who comes into our office has a smile on their face, and she takes her work very seriously.

Our Team

Your Home Instead team in Bel Air, MD possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community