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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Brice and Candice Irwin, Owners

Brice and Candice Irwin, Owners

Brice and Candice Irwin have been Home Instead owners for almost 10 years and are passionate about providing quality in-home care to the seniors and families of this community. A former school administrator, Brice's family has been living in Harford County for generations. Office staff joke that Brice is the unofficial mayor of Bel Air because he seems to know everyone. Candice has also lived in Harford County for most of her life, where she built a successful career in human resources. Together they raised three children in Forest Hill, where they still live.
Emily Koch, Office Manager

Emily Koch, Office Manager

Emily was recruited by her in-laws, Brice and Candice, to join the family business in 2016. Her professional background is in marketing and communications, and throughout her career she has worked for LifeBridge Health, Towson University and the Daily Record. Emily has always had a desire to help people and feel like she is making a difference, so Home Instead has been a perfect fit. Here, she has the honor of hiring and training our excellent CAREGivers – the heart and soul of our office – among other duties. When she isn't at work, Emily loves reading, gardening, and spending time with her husband, two young children and their spastic Boston Terrier.
Kim Lauer, Service Coordinator

Kim Lauer, Service Coordinator

Kim joined Home Instead Senior Care in 2015. She brings many years of professional experience in the health care field, where she has worked as a surgical coordinator and medical secretary. Her compassion and commitment to helping others has always been in heart. As service coordinator, Kim talks with clients and their families to hear their needs and develop a personalized plan of care that meets those needs. She then puts that plan into action by matching CAREGivers with clients to build lasting relationships. Kim lives right here in Bel Air, and spends most of her free time with her daughter and four grandchildren.
Regina Jaeger, LPN, Client Care Coordinator

Regina Jaeger, LPN, Client Care Coordinator

Our newest team member, Regina serves as the liaison between our clients, CAREGivers and office staff. Her duties include establishing service for new clients, introducing clients to CAREGivers, and ensuring quality care that meets our strict standards. Gina has been a nurse for 39 years. Her wide-ranging experience includes working in private care, school systems, substance abuse facilities, skilled nursing facilities, trauma rehab, physician offices, and more. Now with Home Instead, she enjoys helping seniors remain safe in their homes and providing their family with peace of mind. Gina lives in Havre de Grace with her husband. She is mother to four children and "Mimi" to four grandchildren, and loves Christmas, palm trees, warm weather, hummingbirds, people and hugs.
Sharon Biscotti, Office Coordinator

Sharon Biscotti, Office Coordinator

Sharon originally joined Home Instead as a CAREGiver, but was quickly recruited to join the office staff. Resourceful, positive and sincere, she happily and attentively responds to clients, CAREGivers and families with a genuine desire to help. Before joining Home Instead, she worked as a receptionist for Jones Junction. She was also an elementary school teacher for Harford County Public Schools for more than 25 years. Sharon lives with her husband and son in Bel Air, and she has a new addition to her family — a dog named Remi. In her spare time, she enjoys cooking, reading and spending time with family and friends. Her favorite thing about working for Home Instead is interacting with clients and CAREGivers and helping in any way she can.
Kim Dunaway, LEAD CAREGiver

Kim Dunaway, LEAD CAREGiver

Kim has been a CAREGiver with Home Instead for years, and in that time has proven herself to be sweet, caring, adaptable and dedicated to our clients. For this reason, she was chosen to be our LEAD CAREGiver. Her duties include introducing CAREGivers to new clients, providing guidance and training to new CAREGivers, and assisting with scheduling. She also serves Home Instead as an on-call supervisor, helping clients and CAREGivers when the office is closed. Kim has three sons, one daughter and two grandchildren, all of whom are the lights of her life. She loves bingo, cooking, sitting by the pool and spending time with her family.

Carrie Roll, RN

Cindy Oatman, RN

After Hours On-Call

​We take pride in providing our clients and CAREGivers with round-the-clock service. Our experienced On-Call Supervisors are trained and available to respond to all client and CAREGiver questions and concerns during off hours. We provide service 24 hours a day, seven days a week, and we want our clients and CAREGivers to rest assured that, no matter what time or day, calm expertise from a live person is just a phone call away.

Our Team

Your Home Instead team in Bel Air, MD possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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