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Home Instead History & Mission 

For over 12 years, Home Instead has delivered compassionate, high-quality care to seniors of the Finger Lakes Region.
Senior woman and her dog

To Us, It’s Personal®

Bringing the Experience to You

Your Auburn Home Instead Senior Care franchise owners possess a sincere desire to work with seniors in their community. It's the reason why they were chosen to serve seniors and their families right here in Cayuga, Seneca, and Wayne counties. Learn more about their passion for making a difference in the lives of seniors in your community.

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Salvatore Santora and Nancy Santora, R.N., have brought their collective experiences in senior care to Home Instead Senior Care. While working full-time as a certified electrician, Sal began to notice subtle changes in his elderly mother. " I moved my mother into my home so that I could provide her more assistance". As her needs increased, Sal began to worry about whether she was remembering to take her medication or even eat a meal while he was at work. "I know first-hand what it is like to have to go to work every day, but worry about whether your loved one is safe alone".

Prior to Home Instead Senior Care, Nancy, a Registered Nurse, had devoted the last ten years to working with seniors in the retirement housing community as well as Assisted Living and memory-impaired community settings. "The communities in which I worked were beautiful, with all the amenities, but even so; most of the seniors living there would have preferred to be in their own homes if it had been possible". Sal and Nancy sincerely want to provide home care to those families working to keep their elderly loved ones at home.

More than a Business: A Mission in Life

Providing compassionate, individualized assistance to our clients and families in a culture of collaboration, trust and professionalism.

We live the mission with our CAREGivers, our staff and our community by:

  • Treating each other with dignity and respect
  • Encouraging and supporting each others’ growth
  • Building value in our service to others

When you choose Home Instead to help your family, you’re partnering with us on our mission to improve the lives of seniors (and their families).