"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Cathi and Steve Boos are the owners of the Liberty, MO franchise office of Home Instead Senior Care. Home Instead Senior Care is the world's largest provider of comprehensive, non-medical home care services for the elderly. Their business provides services to seniors throughout Clay and Platte counties, MO. Cathi and Steve opened Home Instead Senior Care locally in 2005. Cathi has an MS in Social Gerontology and has worked with seniors in various capacities prior to opening the Liberty office. Steve is a former military officer and plant manager in the paper industry.
Shelli started with Home Instead Senior Care in 2012 as a CAREGiver. She is now responsible for maintaining all client and CAREGiver schedules. Her priority is making a great match between CAREGiver and client to ensure a positive experience for both. Shelli maintains relationships with clients and CAREGivers through continuous communication from our office.
Millie is responsible for developing and maintaining positive relationships with clients and their families by conducting quality assurance visits as well as Client/CAREGiver introductions and client assessments. Millie assists seniors with the transition of having a CAREGiver in the home for the first time which can be stressful for seniors. Millie also conducts CAREGiver training to improve quality of client care.
Michelle worked as a Home Instead CAREGiver for 10 years before joining our office team as Client Care Coordinator. She meets with clients for quality assurance visits, as well as CAREGiver introductions. Michelle's experience Makes her a good fit for new CAREGiver training, as well.
Jennifer joined Home Instead Senior Care in 2016. She is in charge of finding and hiring great CAREGivers to add to our growing team and managing new CAREGiver orientation and training. Jennifer also maintains a close relationship with CAREGivers ensuring their experience is positive and rewarding.
Home Care Consultant Kristen started out with Home Instead Senior Care working as a CAREGiver. She joined the Home Instead Senior Care office team in 2017 as Home Care Consultant. In this position, Kristen works to build relationships with within the community and educates families , senior care professionals and others about the service we provide.
Betty is in charge of billing and payroll functions for all Home Instead Senior Care clients and CAREGivers. Betty also assists with the CAREGiver onboarding process and provides exceptional customer service while helping clients and CAREGivers on a daily basis through telephone or walk-in traffic.
Having a long background in teaching, Brenda Yingling is a great fit for CAREGiver education. Brenda has also worked as a Home Instead Senior Care CAREGiver herself for the past 2 years, giving her insight into the needs of clients and the challenges CAREGivers face. Brenda conducts our Alzheimer’s Disease training classes and also the series of Hospice support classes for CAREGivers.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.