Meet Our Team

Cathi and Steve Boos are the franchise owners of the Liberty, MO office of Home Instead. Home Instead is the world's largest provider of comprehensive, non-medical home care services for the elderly. Their business provides services to seniors throughout Clay and Platte counties, MO. Cathi and Steve opened Home Instead locally in 2005. Cathi has an MS in Social Gerontology and has worked with seniors in various capacities prior to opening the Liberty office. Steve is a former military officer and plant manager in the paper industry.

Millie started her career with Home Instead in 2007 as a Care Pro. As the General Manager, she works closely with our Client Care team, Service Coordinator (scheduling) and Hiring Manager to ensure we create a positive experience for both clients and Care Pros working with Home Instead.

Betty is in charge of billing and payroll functions for all Home Instead clients and Care Pros. Betty also assists with the Care Pro onboarding process and provides exceptional customer service while helping clients and Care Pros on a daily basis through telephone or walk-in traffic.

Having a background in teaching, Brenda is a great fit for Care Pro education. Brenda has also worked as a Home Instead Care Pro, giving her insight into the needs of clients and challenges Care Pros face. Brenda develops and conducts our Care Pro training classes and heads up our Care Pro mentorship program, making sure Care Pros get off to a great start.

As a Client Care Coordinator, Jessie is available to help our Care Pros in many ways. She introduces Care Pros to clients when they are meeting for the first time.  She provides ongoing training for Care Pros with clients, fills in when we need someone on short notice and conducts quality assurance visits with clients to make sure they are happy with our services.

Jillian is responsible for recruiting, hiring and onboarding new Care Pros. She looks for candidates who have a heart for caregiving and want to support our mission of helping seniors stay in their homes. Jillian works with Care Pros through the hiring process, helping to ensure they have a positive experience once they start working with clients.

Kathy is a registered nurse who has worked in home health and long term care settings before coming to Home Instead. Kathy is responsible for training Care Pros on nurse directed services. She is also available for medication set-ups and nurse assessments at clients’ request.

Brenda was a Home Instead Care Pro for several years before changing course and working in a different field. She realized she missed interacting with seniors, however, and is now back as a Home Instead Lead Care Pro. Brenda supports Care Pros in the field by doing introductions, on-site training or filling in on a shift, when needed.

As our Service Coordinator, Joanne is responsible for managing Care Pro and Client schedules.  She learns as much as she can about our Care Pros so she is able to match them with the right Client.  This results in the best experience for both.