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Our Team

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​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Waite Park, MN

​The St. Cloud Home Instead Senior Care Franchise owner, office staff and CAREGivers possess a heartfelt desire to work with seniors in your community. We serve St. Cloud and the surrounding areas. We are reminded everyday why we were chosen to serve seniors in our community.

Services are typically tailored to each person's needs. Non-medical CAREGivers can help with meal preparation, making the bed, doing laundry, taking out the garbage and mailing bills and letters. They can also remind clients when it's time to take daily medications. Often CAREGivers become companions with whom a senior can play cards, do crafts, go on outings and just reminisce.

St.Cloud Home Instead Senior care can also provide personal care. Personal care includes home health aide services under the supervision of a Registered Nurse. Licensed by the State of Minnesota, our staff will have specific training to provide an even higher level of services. We can provide assistance with dressing, toileting, transfers, bathing and oral care.

One-on-one service to our clients is performed by CAREGivers who are screened, trained, bonded and insured. We pay very special attention to matching our CAREGivers with our clients to achieve the utmost compatibility. Our caring office staff is always on-call and ready to answer your questions and accomodate your senior service needs.


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Lindsay Gossard, Staffing Coordinator

Lindsay Gossard, Staffing Coordinator

Lindsay is responsible for all client and Caregiver scheduling.  She works very closely with our client care managers, clients, and Caregiver's to ensure that monthly schedules are completed and communicated appropriately.  Her interests outside of work include camping, fishing, biking, thrift store shopping, and spending time with family and friends.


Tara Schaefer, Client Care Manager

Tara Schaefer, Client Care Manager

Tara works closely with clients and their families beginning with the care consultation and client/CAREgiver introductions. She maintains relationships with the clients on an on-going basis; doing quality assurance visits and assisting clients as their needs change.  Tara is a volunteer firefighter, enjoys hunting and fishing, as well as going to sporting events. She likes to travel often and spend time with her friends and family, especially her three Godchildren.


Mary Byrnes, On-Call Staff

Mary Byrnes, On-Call Staff

Mary's primary responsibilities are to assist clients and CAREGivers with their needs after office hours.  This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers.  She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance.  She lives in the metropolitan area and likes to travel.​


Pam DeSalle, On-Call Staff

Pam DeSalle, On-Call Staff

​Pam's primary responsibilities are to assist clients and CAREGivers with their needs after office hours.  This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers.  She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance.  Pam enjoys hunting, fishing, and hiking with her husband and is passionate about helping others.


Erica Peterson, On-Call Staff

Erica Peterson, On-Call Staff

​Erica's primary responsibilities are to assist clients and CAREGivers with their needs after office hours.  This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers.  She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance. Erica enjoys helping others, time with her family, crafts and the outdoors.


Tracy O'Connor, Human Resources

Tracy O

Tracy is responsible for the oversight of all CAREGiver Human Resource related activities, including CAREGiver recruitment, hiring, Home Instead Senior Care standards training, and retention.  She is also responsible for employment paperwork, background checks, and ensuring compliance regarding employment law.  Tracy cares deeply about the needs of others.  She enjoys spending time with her family and friends. 


Lisa Schirmer, Administrative Assistant

Lisa Schirmer, Administrative Assistant

Lisa is the first point of contact for answering incoming phone calls and will direct your call to the appropriate office team member.  She is also responsible for special projects and assists office staff with administrative tasks as needed.  She lives with her husband and daughter in rural Central MN where she loves to spend her spare time helping her parents on the family farm, going dancing and making the best of every day.


Pat Schnettler, Bookkeeper

Pat Schnettler, Bookkeeper

Pat is our bookkeeper. Her primary responsibilities are billing, payroll, answering phones and acting as a liaison with client's Long Term Care (LTC) insurance company. She enjoys spending time with her family and friends.  She likes to travel, play cards, read and garden.


Dan Arnold, Franchise Owner

Dan Arnold, Franchise Owner

As Dan Arnold's grandparents grew older, they insisted on staying in their own home. What they needed was extra help with tasks such as grocery shopping, cooking and laundry. At the time, though, there wasn't a single agency in their hometown that provided non-medical assistance to seniors living independently. This firsthand experience is one of the reasons why Dan left his career as a sales and marketing director for a medical device company to open a franchise of Home Instead Senior Care. He operates Home Instead Senior Care offices in St Cloud, Andover and a satellite office in Stillwater. Dan acquired the Andover​/Stillwater franchise in 2001 and the St Cloud franchise in 2002. Today, Dan employs over 200 CAREGivers and office staff throughout his two franchises. He truly believes in Home Instead Senior Care and how it can help seniors stay in their own homes as long as possible.


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