Meet Our Team

As General Manager, Katie is responsible for all operations of the St. Cloud franchise location. As GM, Katie “sets the tone” by developing a cohesive administrative team, and leading and motivating them to achieve customer service and quality initiatives, employee acquisition and retention strategies, and year over year growth objectives. Katie works closely with the administrative staff and company President to determine improvement opportunities for operational effectiveness and efficiency. Additionally, he is responsible for integrating our one core value, Love(v.), into the culture of the company by ensuring that all employees are striving to live out our 8 behaviors; patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, and commitment.

When Katie is not in the office, you will find her staying active outside, cooking/baking, doing yoga, running, spending time with her 3 sons and the people that she loves.

Kadee recruits Love(v.) CarePros and is their direct supervisor. She oversees CarePro recruitment, training, and coaching as well as engagement events! She is the direct contact for all CarePro referrals. Kadee ensures that employment paperwork, background checks, and other hiring tasks are compliant with federal and state employment laws.

Kadee likes to spend her free time with here family and dogs. When she is away from work she likes cooking and grilling any chance she gets. Also, she likes to travel around the state, exploring new places to visit.

As the Home Care Consultant, Char manages all in-home care consultations and referral source partnerships. Covering St. Cloud and the surrounding areas, Char meets with prospective families to learn and educate how home care with Home Instead can be a solution to aging in place. When families can't meet during the week, consultations are available on weekends on an as-needed basis. Char also builds valuable relationships with local hospitals, transitional care units (TCUs), nursing facilities, communities, and many others with the continuum of care for a safe transition of aging adults to their home or community.

The Service Coordinator is responsible for all client and CAREGiver scheduling. They work very closely with our Waite Park office team and Caregivers to ensure that monthly schedules are completed and communicated in a timely manner. All time off and vacation requests are approved through the Service Coordinator. The Service Coordinator plays a very important role that connects everyone together to ensure we are spreading Love(v.) to everyone.

Danielle enjoys spending her free time cheering her son on during his many sports activities.  Also, she enjoys spending time with her siblings and their pets, watching movies, and visiting new places.

Our RN Care Manager works closely with clients and their families, beginning with the Care Assessment and CAREGiver introduction. They help develop and maintain customized care plans to meet each client's needs and provides initial and ongoing training with our CAREGivers at our office, in our clients' homes and via video conferences. They maintain close relationships with their clients on an ongoing basis; assisting them as their needs may change.

When Ruth is not working, she loves to hike and spend time with family!

Our talented On-Call team is responsible for fielding all in-coming after-hours calls from CAREGivers, clients and family members, and prospects inquiring about starting care. On-Call makes any necessary changes and updates to client schedules and relays pertinent information to our day-time office staff.

Both members of our On-Call team members are extremely committed to our service and have experience in the healthcare industry, making for a seamless transition from our day-time office staff to On-Call!