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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community


Latest review from our community

I contacted Home Instead while our family was deciding what to do for father and mother. Over two months, Connie at Home Instead called me every few weeks to check on how we were doing and what we might need. Though we needed more complex services for our parents, the calls from Connie were reassuring and a kind voice on the line. Those gestures were beyond and helped me cope with our situation. Thank you, Home Instead, for caring for us even though we weren't clients.

About Us

Meet Our Home Care Team

Tracy O'Connor, Human Resources

Tracy O'Connor, Recruitment & Engagement Manager

Tracy recruits Love(v.) CAREGivers and is their direct supervisor. She overseas CAREGiver recruitment, training and coaching as well as engagement events! She is the direct contact for all CAREGiver referrals. Tracy ensures that employment paperwork, background checks, and other hiring documents are compliant with federal and state employment laws.  

Tracy spends her time with family camping, cooking and baking with her children and grandchildren.

Connie Thompson, Client Care Consultant

Connie Thompson, Home Care Consultant

As the Home Care Consultant, Connie manages all in-home care consultations and referral source partnerships.  Working out of the St. Cloud office but also servicing counties from the Andover office, Connie meets with prospective families (M-F) to learn and educate how home care with Home Instead can be a solution to aging in place. When families can't meet during the week, consultations are available on weekends on an as-needed basis. Connie also builds valuable relationships with local hospitals, transitional care units (TCUs), nursing facilities, communities, and many others with the continuum of care for a safe transition of aging adults to their home or community. 

In Connie’s free time, she enjoys camping and spending time with her family and friends.

Service Coordinator - Coming Soon

Working out of the St. Cloud office, the Service Coordinator is responsible for all client and CAREGiver schedules for both the St. Cloud office and a portion of the Andover office. All time off and vacation requests are approved through the Service Coordinator. They work very closely with all CAREGivers and both Administrative teams to ensure that monthly schedules are completed and communicated in a timely manner. The Service Coordinator plays a very important role that connects everyone together to ensure we are spreading Love(v.) to everyone.
Guyette Jaimie 5x7

Jaimie, RN Care Manager

Jaimie works closely with clients and their families, beginning with the Care Assessment and CAREGiver introduction. She helps develop and maintain customized care plans to meet each client's needs and provides initial and ongoing training with our CAREGivers at our office, in our clients' homes and via video conferences. Jaimie maintains close relationships with her clients on an ongoing basis; assisting them as their needs may change.

Jaimie is married and has a handsome 4-year-old son named Cooper. She enjoys spending time with her family, reading, crocheting, horseback riding and being outside in nature.
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On-Call After Hours Service Coordinator Team: Pam DeSalle, Mary Byrnes & Debby Funes

Our talented On-Call team is responsible for fielding all in-coming after-hours calls from CAREGivers, clients and family members, and prospects inquiring about starting care. On-Call makes any necessary changes and updates to client schedules and relays pertinent information to our day-time office staff.

All three On-Call team members are extremely committed to our service and have experience in the healthcare industry, making for a seamless transition from our day-time office staff to On-Call!
Angela Wisely, Business Development Manager

Angela Wisely, Marketing & Communications Manager

Working closely with the President, and Home Instead Inc., Angela provides internal support to both the Andover and St. Cloud franchises while executing local PR campaigns and community events.  Angela operates various media platforms that promote home care services and employment opportunities while also optimizing and monitoring local web traffic for each franchise location.

During her downtime, Angela and her husband enjoy outdoor activities that include biking, hiking and traveling in addition to being devoted parents to their two French Bulldogs; Joey and Buddha.

Dawn Crane

Dawn Crane, Engagement Coordinator

Dawn thrives on using her creativity, whether it was in the costume shop a Marquette University during her college years or recently designing and sewing complimentary Halloween costumes for a young lady and her special-needs sister for a program sponsored by WisconSibs, in Wisconsin.

Designing costumes, putting on CAREGiver events and tweaking our Home Instead website and Facebook pages, fit Dawn’s talents and passion for “behind the scenes” work, quite the opposite of her husband Jason!
Crane Jason Headshot

Jason Crane, Owner

​Jason has had a heart for seniors from a very young age. When he received his driver’s license on his 16th birthday, Jason promptly visited his grandmother Damon at the nursing home to take her to the nearby Piggly Wiggly deli for coffee and her favorite Chocolate Donut! isiting Grandma Damon became a weekly routine for Jason.

While living in California, miles away from his hometown Appleton, WI, Jason and his wife Dawn visited nearby nursing home resident, Juanita Spencer, after church every week to brighten her day and teach their children the importance of serving seniors in the community. Juanita passed away a few years later and Jason and Dawn named their 4th child, Spencer, in honor of Mrs. Spencer.

After a 21 year career with musical instrument retailer Guitar Center, Jason joined Home Instead Senior Care in 2013 as President of five franchises in Wisconsin. Jason and his wife, Dawn, now own Home Instead Senior Care franchises in St. Cloud and Andover, with a satellite office in Stillwater. Today, Jason employs over 200 CAREGivers and office staff throughout both franchises.

Our Team

Your Home Instead team in St. Cloud, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home