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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Steve GM 2021 RAW

Steve, General Manager

As General Manager, Steve is responsible for all operations of the Waite Park franchise location. As GM, Steve “sets the tone” by developing a cohesive administrative team, and leading and motivating them to achieve customer service and quality initiatives, employee acquisition and retention strategies, and year over year growth objectives. Steve works closely with the administrative staff and company President to determine improvement opportunities for operational effectiveness and efficiency. Additionally, he is responsible for integrating our one core value, Love(v.), into the culture of the company by ensuring that all employees are striving to live out our 8 behaviors; patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, and commitment.

In his spare time, Steve enjoys spending time with his wife and four children participating in all types of outdoor activities including camping, boating, golfing, and fishing.  

Tracy Cropped 8 21 COMP

Tracy, Recruitment & Engagement Manager

Tracy recruits Love(v.) CAREGivers and is their direct supervisor. She overseas CAREGiver recruitment, training and coaching as well as engagement events! She is the direct contact for all CAREGiver referrals. Tracy ensures that employment paperwork, background checks, and other hiring documents are compliant with federal and state employment laws.

Tracy spends her time with family camping, cooking and baking with her children and grandchildren.

Connie Cropped COMP

Connie, Home Care Consultant

As the Home Care Consultant, Connie manages all in-home care consultations and referral source partnerships.  Working out of the St. Cloud office but also servicing counties from the Andover office, Connie meets with prospective families (M-F) to learn and educate how home care with Home Instead can be a solution to aging in place. When families can't meet during the week, consultations are available on weekends on an as-needed basis. Connie also builds valuable relationships with local hospitals, transitional care units (TCUs), nursing facilities, communities, and many others with the continuum of care for a safe transition of aging adults to their home or community. 

In Connie’s free time, she enjoys camping and spending time with her family and friends.

Brittany Service Coordinator 503 COMP

Brittany, Service Coordinator

The Service Coordinator is responsible for all client and CAREGiver scheduling. They work very closely with our Andover office team and Caregivers to ensure that monthly schedules are completed and communicated in a timely manner. All time off and vacation requests are approved through the Service Coordinator. The Service Coordinator plays a very important role that connects everyone together to ensure we are spreading Love(v.) to everyone.

Brittany enjoys spending time at the stables with her Mom horseback riding and going to concerts in the cities. She and her partner of 10 years like to travel, explore new restaurants and hang out at home with their fur children. They have one very spoiled dog named Alice and also a few cats. Brittany also holds a cosmetology license and works part-time at a local salon.

Ruth RN Care Manager COMP

Ruth, RN Care Manager

Our RN Care Manager works closely with clients and their families, beginning with the Care Assessment and CAREGiver introduction. They help develop and maintain customized care plans to meet each client's needs and provides initial and ongoing training with our CAREGivers at our office, in our clients' homes and via video conferences. They maintain close relationships with their clients on an ongoing basis; assisting them as their needs may change.

When Ruth is not working, she loves to hike and spend time with family!

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On-Call After Hours Service Coordinator Team: Pam, Mary & Debby

Our talented On-Call team is responsible for fielding all in-coming after-hours calls from CAREGivers, clients and family members, and prospects inquiring about starting care. On-Call makes any necessary changes and updates to client schedules and relays pertinent information to our day-time office staff.

All three On-Call team members are extremely committed to our service and have experience in the healthcare industry, making for a seamless transition from our day-time office staff to On-Call!
Angela Wisely, Business Development Manager

Angela, Marketing & Communications Manager

Working closely with the President, and Home Instead Inc., Angela provides internal support to both the Andover and St. Cloud franchises while executing local PR campaigns and community events.  Angela operates various media platforms that promote home care services and employment opportunities while also optimizing and monitoring local web traffic for each franchise location.

During her downtime, Angela and her husband enjoy outdoor activities that include biking, hiking and traveling in addition to being devoted parents to their two French Bulldogs; Joey and Buddha.


Latest review from our community

I contacted Home Instead while our family was deciding what to do for father and mother. Over two months, Connie at Home Instead called me every few weeks to check on how we were doing and what we might need. Though we needed more complex services for our parents, the calls from Connie were reassuring and a kind voice on the line. Those gestures were beyond and helped me cope with our situation. Thank you, Home Instead, for caring for us even though we weren't clients.

Our Team

Your Home Instead team in St. Cloud, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in Waite Park, MN. Click the button below.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home