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​​​​​​​​Hi! My name is Chasity and welcome to our Career Page!

I'm the Client Care Manager at the New Albany, IN office. Here at Home Instead Senior Care, we're working hard to enhance the quality of life for our seniors and their families. Part of my job is to find and hire the best of the best to join our caregiving team. You'll be meeting with me to find out about the great work we can do together and we’ll also talk about why working for Home Instead Senior Care is awesome!

I hope you will consider a caregiving career with us and fill out an application for one of the positions listed below!

Current Job Openings

1401 State St
New Albany, IN 47150
Serving Charlestown, Clarksville, Floyds Knobs, Galena, Georgetown, Greenville, Henryville, Jeffersonville, Marysville, Memphis, New Albany, Oak Park, Otisco, Sellersburg, Starlight, Underwood, Utica

Client Care Coordinator

Job Details

Company Overview - www.homeinstead.com/469

Home Instead Senior Care is the area's largest and most trusted provider of non-medical companionship and in-home care for seniors. Not only do we help our clients to live independently at home with an enhanced quality of life, we also provide peace-of-mind to the families of the seniors we serve. Our service territory includes all of Clark and Floyd counties of southern Indiana.

Seniors and their families choose Home Instead Senior Care® because of the exceptional care, compassion and reliability that we provide. Our CAREGivers and our administrative staff choose Home Instead Senior Care® because it is a great place to work. It's our personal approach that sets us apart from the competition.

Each Home Instead Senior Care franchise office is locally owned and operated. We are an equal opportunity employer.

CLIENT CARE COORDINATOR

Do you enjoy working with people and building relationships? Do you have a passion for seniors? Are you looking for a fulfilling career opportunity?

If you answered yes to these questions, consider joining our team as a Client Care Coordinator......

We are growing very rapidly, even during this COVID pandemic, and need to add a full-time Client Care Coordinator (CCC) who can creatively and successfully build relationships with current and prospective elderly clients and their families as well as with other healthcare professionals in the community. The CCC is also responsible for monitoring, coordinating and managing client care and ensuring client/family satisfaction for an assigned caseload. Candidate must be willing and able to perform direct caregiving duties, including help with personal care tasks such as bathing, toileting and mobility assistance on occasion as needed.

Usually, the majority of work time would be spent outside of the office meeting with others, but during this COVID pandemic, we are utilizing other innovative and effective alternative methods to build and maintain relationships whenever possible.

Our perfect candidate can:

  • Efficiently manage the workload and effectively handle multiple demands and competing deadline at the same time in a fast-paced environment
  • Enjoy developing and maintaining positive, professional relationships outside the office
  • Creatively solve problems that produce better outcomes
  • Listen well and provide solutions that assist others
  • Work collaboratively with other members of the caregiving team
  • Quickly and easily adjust to changing situations
  • Recognize and understand the needs of the customer and deliver services in a manner that exceeds customer expectations
  • Help to fulfill the company's mission to positively change the face of aging

This is a full-time salaried position. Work hours are primarily 8am to 5pm, Monday through Friday, but early morning, evening and/or weekend hours are sometimes required to get the work done and candidate must be able to work varied hours when the need arises. Additional evening and/or weekend hours on call are also regularly scheduled as part of the on call rotation.

Drug screen and criminal background checks are conducted on all applicants.

Benefits

We offer some regular benefits such as sick pay, vacation pay, holiday pay, monthly mileage stipend for use of personal auto and weekly pay with direct deposit.

More importantly, we offer the opportunity to work in a small business environment where you can utilize your strengths and talents along side other members of the team. You aren't a small fish in a big sea - the work you do has a direct impact on the lives of our clients, their families, our CAREGivers and the community and we see those results everyday. We recognize and appreciate hard work and offer career advancement potential with business growth.

Education/Experience Requirements for Client Care Coordinator

  • College degree preferred
  • Healthcare experience required: CNA, LPN, RN or Social Worker preferred
  • Prior office experience an advantage - proficiency in Windows and Office365 including Word, Excel, PowerPoint, and Outlook required
  • Knowledge of senior care industry preferred
  • Related business or consultative sales experience a plus
  • A history of success (scholastics, employment achievements, awards, etc.) 
  • A valid driver's license and an automobile are required
COVID-19 CONSIDERATIONS

As an essential business providing much-needed in-home care to the seniors in our community, we are following the CDC and Indiana State Department of Health guidelines to prevent and reduce transmission of COVID-19 at the office and out in the field.

Each Home Instead franchise is independently owned and operated.

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CAREGiver - Higher Pay Rates!

Job Details

Home Instead Update: We just gave out bonuses and raised our starting wages!

How does your employer show you appreciation for your hard work? Not getting enough hours where you work now?

We're signing up new clients as fast as we can and we are looking to hire only the best of the best to help our seniors. CAREGivers needed immediately for daytime, evening and overnight hours during the week and on weekends. Work full-time or part-time, weekdays or weekends, your choice. No need to drive far to get to work, we have assignments available in Jeffersonville, Clarksville, Charlestown, New Albany, Georgetown, Sellersburg and Borden. 

We'll love that you're a caring, competent person who has a passion to help seniors. We'll also value your high standards for dependability and reliability.  

Our caregiving team provides the best-in-class service to the elderly in our community. When you are a Home Instead CAREGiver, you'll know the one-on-one time you spend with our seniors and their families is important and truly makes a difference. We help the elderly stay safe and age with dignity and pride by assisting with many different activities of daily living which include:

Conversation & Companionship * Meal Preparation * Light Housekeeping & Laundry * Errands & Incidental Transportation * Bathing, Dressing & Grooming * Alzheimer's Care * Mobility, Transferring & Positioning * Incontinence Care & Toileting * Medication Reminders * Supervision for Safety

Check out some of the unique benefits that our Home Instead CAREGivers enjoy:

  • Higher starting wage!
  • Get paid every Friday with direct deposit
  • Choose the hours and days you want to work that fit your lifestyle - no obligation to work weekends, holidays or odd hours!
  • Lots of opportunity to work as much overtime as you want
  • Paid training as part of the hiring process, including CPR and first aid
  • Ongoing training offered after hire, get paid to keep your skills up to date 
  • An office staff that is really responsive and supportive to assist you and is available 24/7
  • Work close to your home, tell us what area you want to work  
  • Don't want to be around cigarette smoke or pets? No problem! We're great at making compatible CAREGiver - client matches
  • Want to have just one client to work with? Or do you prefer to see more than one client during the work week? We can make it happen
  • Opportunities for career advancement - we promote from within our CAREGiver workforce whenever possible 

Let us prove to you why we're better to work for than the others! It's truly a team effort to help seniors stay at home with an enhanced quality of life, and together we will positively change the face of aging in our community! 

Click on the easy apply button or give us a call at 812-948-9770 to schedule an interview!

Each Home Instead Senior Care franchise office is locally owned and operated. We are an equal opportunity employer. Drug screen and criminal background checks are conducted on all applicants.

  

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time, please refer to our privacy policy.
All fields required
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