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Why choose us for home care in New Albany, IN?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Colette Hofelich

Colette Hofelich

RN, BSN, MBA, Franchise Owner

Colette has been a registered nurse since she was 19 years old and holds a bachelor's degree in nursing and a master's degree in entrepreneurship from the University of Louisville. In 2001, she decided to make a career change, but wanted to continue helping others. While searching for the right opportunity, she discovered Home Instead Senior Care. Colette knew that serving seniors in the local community was the perfect solution and she opened the franchise office located in New Albany, IN. Having cared for her elderly mother and father before each passed away, Colette knows firsthand the challenges that adult children face with a senior who is aging. It is her goal to share her knowledge and experience and help guide seniors and their families through the process of making the best choices in care options. Colette also believes that by advocating for seniors and supporting the community as a whole, she can help positively change the face of aging as part of a collective effort.

Miles Tichenor

Miles Tichenor

Esquire - CFO

Esquire - CFO

Maria Head

RN, BSN – Clinical Manager

RN, BSN – Clinical Manager

Kirsten Garvin

Service Coordinator

Service Coordinator

Faith Toledo

Service Coordinator

Service Coordinator

Melissa Wharton

Client Care Coordinator

Client Care Coordinator

Kim Veazey

Employee Experience Manager

Employee Experience Manager

Susan May

Education Coordinator

Education Coordinator

Our Social Purpose.


Our social purpose starts in New Albany, IN but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.