"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Scott began Home Instead Senior Care in March of 2000 after witnessing his mother's challenges in caring for her husband and his step-father.
Scott's step-father was diagnosed with an illness that mimicked Multiple Sclerosis that lasted for over 5 years before his passing in May of 1996.
Scott witnessed first-hand his mother's struggles with trying to arrange care for her husband and his step-father. Most of the in-home care services that she had called to arrange care for her husband didn't show up when scheduled or showed up at the wrong time and sometimes even on the wrong day.
Scott thought that this was unacceptable and decided that he was going to provide in-home care that was responsive and reliable to those individuals who needed service to remain independent. And so Home Instead Senior Care, Toledo, Ohio was born.
In the ten years that Scott's company has provided service to the over 1,000 seniors and their families in the greater Toledo area, they have successfully staffed every shift ever scheduled by a client.
Lisa is a social worker by education and by trade. Lisa received her degree from the University of Toledo in Social Work with an emphasis on Gereontology.
Lisa has experience in long-term care, assisted living, and Alzheimer's Disease.
Lisa came to Home Instead Senior Care from a local long-term care facility in September 2000. She first began her career at Home Instead Senior Care as the person who handled all of the scheduling. At some point Scott recognized that Lisa had an innate ability to form deep and meaningful relationships with others very quickly and so he immediately promoted her to their Community Service Representative. Lisa's ability to communicate the company's mission coupled with her ability to form deep relationships propelled the company as the leader in the Toledo market.
Lisa was promoted to President in 2007 and still enjoys promoting the company in her direct marketing efforts and helping to provide the best possible service to the seniors in our community.
Mark started his career with Home Instead Senior Care as a part-time employee in September 2011. He graduated from Eastern Michigan University in December 2011 with a Bachelor's degree in Business Administration, focusing in Human Resources. Shortly after graduating, Mark began working full time with Home Instead Senior Care.
As office manager, Mark enjoys helping clients in any way and keeping them in their homes for as long as they are able. He also appreciates the opportunity to educate individuals who call in inquiring if this service is the best fit for their loved one.
When he's not at work, Mark enjoys spending time with family and friends. He is an avid sports fan of the Lions, Tigers, Red Wings, Pistons, and Michigan State Spartans.
Lauren joined Home Instead Senior Care as a Community Service Representative in Spring 2013. She previously managed a cosmetics store, but after the loss of both of her grandmothers within a short period of time, she decided to pursue a career in the geriatric field. She transitioned into the role of Client Care Coordinator in the Spring of 2014, and graduated from the University of Toledo in May 2014.
Lauren loves spending time in the gym, at Cedar Point, watching live sports and doing something creative or "artsy."
Justin started his career with Home Instead Senior Care in the Fall of 2016. He graduated from Siena Heights University in May 2016 with a Bachelors of Business Administration in Sport Management, with a minor in Marketing. After seeing the struggles his Grandfather went through with having Alzheimer's, this made Justin want to make a difference for those going through a similar situation.
Justin enjoys playing baseball, going fishing, and watching sports. He loves the Chicago Cubs, Chicago Bears, Detroit Red Wings, and The University of Michigan football.
Amy joined Home Instead Senior Care in July 2017. She previously worked for The Ability Center of Greater Toledo as an event coordinator. She has a bachelor's degree in Business Management from Davis College.
Amy volunteers for Whitmer High School dance team and is involved with The Auxiliary to The Ability Center. When not volunteering she spends her time with her family enjoying the Detroit Tigers and University of Michigan sports.
Sherry joined Home Instead Senior Care in October 2017. She has spent over 25 years in the bookkeeping/accouting field after graduating from the University of Cedarville.
Sherry and her husband recently moved to the area from upstate New York to be closer to their children and grandchildren.
Donna joined Home Instead Senior Care in October 2017. Previously, she worked as the business manager for a local church and childcare. She has a bachelor's degree in Business Administration from the University of Toledo. Donna has been involved in caregiver roles for many years – both assisting with needs of her father while he battled cancer and walking alongside many friends who were caregivers to ailing/aging parents.
Donna has two grown children who are married and live out of state. In her free time, Donna enjoys reading, spending time with her family, and vacationing in Cabo!
Chelsea joined Home Instead Senior Care in February 2018. She previously worked as a Human Resource Specialist at a local branch of a well-known staffing agency. While there, she was able to fine tune her skills of what specific qualities clients are looking for in individuals.
Before learning the recruiting side of the industry, Chelsea worked as a Nursing Assistant at Promedica Toledo Hospital before transferring to another branch of the company as a patient compliance coordinator where she was able to gain firsthand knowledge of the medical industry. In both of these roles, Chelsea truly gained her love for helping people. She truly believes that everyone deserves someone to care for them which is why she is so excited to now hold this position where she believes she can make a difference.
When she is not helping people she enjoys spending time with her family and friends, reading a good book, and sipping tea.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.