Careers

IMMEDIATE NEED for CERTIFIED PCA/CNAs - Hours Available NOW!  Now Hiring!!!  Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours: Full time and Part time hours available - both short &/or long shifts
All Shifts: Evenings, Weekends, Overnights
Location: Shenandoah Valley greater area (Winchester, Frederick, Berryville, Front Royal, Stephens City, Strasburg, Shenandoah Co.)

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY for weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

Now Hiring!!!  Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.


Hours:  Full time and Part time hours available - both short & long shifts are available 
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights

Home Instead Senior Care is looking for caring and compassionate CAREGiver's to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion

Duties include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Assistance with grooming and bathing
• Assistance with toileting and incontinence issues
• Alzheimer’s Care

No previous experience necessary! 

        FREE TRAINING - If you want desire Personal Care work - WE TRAIN YOU!! Work Unskilled, Companion/Home Helper shifts while in training. 
        
        SPECIALIZED TRAINING AVAILABLE ALSO:  Alzheimer, Hospice, Dementia, CPR, First Aide

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old to apply and 21 years old to Transport
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver’s license and valid auto insurance
• for PC work, current CNA license OR attend our free PC training 

We have a variety of shifts available with competitive pay and benefits. 

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or CALL 540-722-8750 - Ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

Each Home Instead franchise is independently owned and operated.

Now Hiring!!!  Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.


Hours: Full time and Part time hours available - both short &/or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights
Location: Winchester area

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional.

What's in it for you?

Benefits: flexible schedules, completive wages, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

No previous experience necessary!
PAID TRAINING - Work Unskilled, Companion/Home Helper shifts while in training.
SPECIALIZED TRAINING AVAILABLE ALSO: Alzheimer, Hospice, Dementia, CPR, First Aide

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer’s Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver’s license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license OR attend our in-house training

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

Now Hiring!!!  Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours:  Full time and Part time hours available - both short & long shifts are available 

All Shifts: Days, Evenings, Weekdays, Weekends, Overnights

Location: Shenandoah Co. -  WOODSTOCK AREA  

Heart of a CAREGiver:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY on weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

No previous experience necessary! 
PAID TRAINING - Work Unskilled, Companion/Home Helper shifts while in training.
SPECIALIZED TRAINING AVAILABLE ALSO: Alzheimer, Hospice, Dementia, CPR, First Aide

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer’s Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver’s license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license OR attend our in-house training

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

Home Instead Senior Care Key Player

A Key Player is any office position. 

Objective:

Home Instead is dedicated in hiring the highest quality staff to insure our clients get the best care during their senior years. 

ONLY APPLY IF YOU HAVE BEEN INVITED BY OFFICE STAFF TO DO SO

Please look for specific listings on Indeed by searching Home Instead Senior Care for your area - submit your resume for review & we will contact you once we have reviewed it. After a phone &/or in-person interview is complete, we will ask you to apply here so we can acquire your references, work history, and information for background check. 

General Office Responsibilities and Expectations:

• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner and colleagues
• Participate in meetings
• Enter and maintain accurate client records
• Maintain a professional tone and manner on all calls and in-person encounters with clients, CAREgivers, and colleagues
• Perform any and all other functions and responsibilities deemed necessary

Benefits:

• Paid Vacation
• Cellphone discounts
• Insurance Plan
• Aflac Option
• Competitive Pay
• Inquire about other benefits

Each Home Instead franchise is independently owned and operated.

IMMEDIATE NEED for CERTIFIED PCA/CNAs - hours available!!!  Now Hiring!!!  Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours: Full time and Part time hours available - both short &/or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights
Location: Winchester area (Frederick Co. area) 
                      
Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or call 540-722-8750 - ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

IMMEDIATE NEED for CERTIFIED PCA/CNAs - hours available!  Now Hiring! Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours: Full time and Part time hours available - short or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights

Location: FRONT ROYAL (Including Warren Co. area) 

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique and rewarding job as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY for weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi. 

Each Home Instead franchise is independently owned and operated.

IMMEDIATE NEED for CERTIFIED PCA/CNAs - hours available!  Now Hiring! Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours: Full time and Part time hours available - short or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights

Location: FRONT ROYAL (Including Warren Co. area) 

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique and rewarding job as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY for weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi. 

Each Home Instead franchise is independently owned and operated.

Now Hiring!!!  Compassionate & Caring CAREGivers Needed in the Shenandoah Valley. Have some spare time to yourself become a Caregiver and let us help you enrich the lives of others within our community.


Hours: Full time and Part time hours available - both short &/or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights
Location: Shenandoah Valley greater area (Winchester, Frederick, Stephen City, Berryville, Clark, Front Royal, Warren, Strasburg, Woodstock, Edinburg, Mt. Jackson, Bayse, New Market, & Shenandoah)  

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional.

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY on weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

No previous experience necessary!
PAID TRAINING - Work Unskilled, Companion/Home Helper shifts while in training.
SPECIALIZED TRAINING AVAILABLE ALSO: Alzheimer, Hospice, Dementia, CPR, First Aide

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer’s Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver’s license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license OR attend our in-house training

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi. 

Each Home Instead franchise is independently owned and operated.

IMMEDIATE NEED for CERTIFIED PCA/CNAs - hours available!  Now Hiring! Have some spare time to yourself now that the kids are back in school?  Become a Caregiver and let us help you enrich the lives of others within our community.

Hours: Full time and Part time hours available - short or long shifts
All Shifts: Days, Evenings, Weekdays, Weekends, Overnights

Location: FRONT ROYAL (Including Warren Co. area) 

Heart of a CAREGiver, a CAREgiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique and rewarding job as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY for weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi. 

Each Home Instead franchise is independently owned and operated.

Now Hiring!!!  CNA Winchester & Surrounding Areas 
If Not A CNA : We offer training to enable you to become  a PCA for HISC with our paid training program. 


Hours: Customized and Part time hours available - both short &/or long shifts
All Shifts: Days, Evenings, Weekends, Overnights
Location: Shenandoah Valley greater area (Winchester, Frederick, Stephen City, Berryville, Clark, Front Royal, Warren, Strasburg, Woodstock, Edinburg, Mt. Jackson, Bayse, New Market, & Shenandoah) 

Heart of a CAREGiver, a CAREGiving career:
Every single day, families are struggling to cope. Many are raising children, working demanding jobs, and trying to care for a senior family member. These family caregivers eventually run out of hours in the day; the stress becomes too great and the balance is broken. That's where you come in.

As a dedicated CAREGiver, you can help these families restore balance, order and peace to their lives and help their loved ones remain at home. Caring for seniors is a labor of love that requires a special person with just the right touch.

Becoming a paid caregiver is a unique job with many joys and rewards, as well as responsibilities and challenges, both physical and emotional. 

What's in it for you?

Benefits: flexible schedules, completive wages, BONUS PAY on weekends, ongoing paid training, referral bonuses, cell phone discounts, supportive office staff

Duties: include, but are not limited to:
      

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Transportation to doctor appointments and errands (PAY: $0.50/mile when you use your car)
• Medication and appointment reminders
• Personal Grooming (i.e. dressing, shaving, dental care, bathing, toileting)
• Dementia/Alzheimer's Care

Requirements to be a CAREGiver:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Must be at least 18 years old
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• For Personal Care (higher level of care/pay) assignments: current CNA license

As a Home Instead CAREGiver, you'll meet wonderful people, build fulfilling relationships, and make a difference in the lives of your clients.

Find out more about this fulfilling career opportunity & apply at www.homeinstead.com/247 or Call 540-722-8750 - Ask for Kerry or Kristi.

Each Home Instead franchise is independently owned and operated.

Objective:

The Client Care Nurse (RN) is expected to generate new clients and maintain current clients for Home Instead Senior Care - a non-medical, in-home care company.

• The person in the position will generate revenue from a variety of duties, including researching and pursuing new referral sources as well as maintaining existing referral resources.
• To maintain current clients, the Client Care Nurse (RN) will also conduct service calls/visits, personal care assessments, and supervisory/quality assurance visits in order to provide the highest quality service to clients. 
• As a part of the Client Care & Home Instead Senior Care Teams, the RN will participates in CAREGiver training and supervision in the provision of personal care services in accordance with State requirements.
• This employee is responsible for reporting results in moving relationships forward to Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in both client care and revenue generating areas.

Best candidates will be willing to travel between both offices in Winchester, VA & Martinsburg, WV.

Education/Experience Requirements:

• Registered Nurse (RN) license – VA & WV
• Must possess a valid driver’s license & current automobile insurance
• AAS/AS/AA degree - does NOT require Bachelor's Degree

Benefits and Incentives:(inquire about additional benefits)

• Accrued Paid Vacation
• BONUS PAY PROGRAM
• Pay mileage when traveling during working hours for business purposes
• Health Insurance Option
• Aflac Option
• Cellphone discounts

Each Home Instead franchise is independently owned and operated.

Administrative Assistant Job Description

HIWV, LLC d/b/a Home Instead Senior Care

Objective:

The Administrative Assistant is expected to perform a variety of clerical and administrative duties to support office staff members, clients, and CAREGivers in order to provide the highest quality service to CAREGivers and clients.

Primary Responsibilities:

• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer each incoming call in a timely, friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Meets clerical needs of the office (i.e. mail, making copies, filing, faxing, ordering/stocking office supplies)
• Maintains office equipment & utilities (i.e. copiers, fax machine, ID badge machine, electric, phones, internet, etc.) by becoming knowledgeable of equipment and vendor services
• Field CARE Giver inquiries over the phone in a knowledgeable manner and schedule return calls
• Field client inquires over the phone in a knowledgeable manner & schedule return calls &/or assessment visits
• Enter and maintain accurate client and CARE Giver records in the operating system & in Excel
• Gathers information and photos to create monthly newsletter
• If the rare need arises, fill-in for CARE givers with in-home senior clients

Home Instead Expectations:

• Reflect the core values & standards of HIWV, VA d.b.a. an independently owned and operated Home Instead Senior Care franchise.
• Must have knowledge of the senior care industry
• Maintain regular attendance at the office
• Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone in a patient and congenial manner
• Demonstrate open and effective written and verbal communication with owner, colleagues and CAREGivers including thorough & effective listening skills
• Must have the ability to organize, prioritize, work independently, maintain confidentiality of information and meet deadlines
• Must be able to manage multiple tasks and interruptions
• Must present a professional appearance and demeanor
• Must have & able to demonstrate computer skills and be proficient in Word and Excel

Critical Numbers:

• 100% of calls answered by 2nd ring
• 100% of calls on hold 30 seconds or less
• 100% of guests (clients, CARE Givers, vendor representatives, etc.) are received immediately with a warm welcome.

• High school graduation or the equivalent
• Have a valid driver’s license and current auto insurance
• Minimum 2 years of experience in busy office setting

• Paid Time Off
• Health Insurance Plan
• Aflac Option
• Currently looking for HOURS: Mon-Fri 9am-5pm
• Inquire about other benefits
• Full time

Each Home Instead franchise is independently owned and operated.