"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Nancy, along with her brother, Ralph Samson, became the owners and founders of Central Ohio Senior Care Inc., the Columbus franchise that began in July of 1996. They had experienced the stress of caring for their mother, Ruth, who suffered from stroke-related dementia since 1990. It was because of Ruth that Ralph and Nancy decided to start a Home Instead Senior Care. They wanted to care for seniors just like their mother.
Scott manages the financial accounts and office technology and for Home Instead Senior Care. Scott has been with the company over 12 years. He is responsible for accounts receivable and payable, and the company's payroll administrator. Scott works with both Home Care Consultants and our clients to set up their accounts using ACH, credit cards, or long term care insurance. Scott also oversees and monitors the operation of our computer database, Clear Care.
Chardenae schedules clients with last names starting with A-L. She also schedules for our Senior Options clients, ensuring we are utilizing their authorized amounts each month. Chardenae completes the billing for Senior Options as well. She is responsible for matching the needs of our clients with the talents and personalities of our CAREGivers. She makes sure clients’ scheduling needs are met as needs and health issues change.
Jackie is also brand new to the team. Jackie has previous experience with schedulring and brings a new and fresh outlook on scheduling. She is responsible for clients endng with M-Z. She also schedules for our Source Point clients, ensuring we are utilizing their authorized amounts each month. Jackie aslo completes billing for Source Point. She is responsible for matching the needs of our clients with the talents and personalities of our CAREGivers.
Emily is brand new to the Home Instead team. Emily is responsible for developing and maintaining relationships with referral providers and marketing in the communities in which we serve. She also does in home consultaions and keeps up quality assurance vistis with exsisting clients and their families
Molly oversees the coordination of all client care, from the initial phone inquiry, to care consultations to quality assurance visits with our current clients. Molly keeps in contact with clients and their families to ensure Home Instead maintains extraordinary services. She and her team informs and keeps the community aware that the services we provide enable seniors to stay “Home Instead.”
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.