Gahanna, OH (Franklin County) (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Columbus, OH metro area have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
We have had great success with Home Instead! We made one phone call and Klay met with us right away! We love our Care Pros. Johanna has been with our family since we started and we love her! She takes very good care of our mom, and helps with household chores. We also love having Ace as our backup! He's very attentive with our mom as well. Both care pros are extremely reliable, respectful, and most importantly our mom is very happy with them! Jessica, our care manager, is great too! She's very knowledgable and communicates very well! It's helpful that she comes to see us monthly to make sure all of our mom's needs are met and that her care plan stays updated. Home Instead has made a tough situation easier.
April 2, 2024
5-star review - By Lucy C.
We have been so incredibly happy with the care and attention we have received from Home Instead. Jessica Sass is our Client Care Coordinator and she has been excellent with communication, advice, and support. Our care provider (not sure if that is her title), Yolanda, is exceptional! I can't say enough good things about her level of energy, care, and support of our father. Thank You, Yolanda, for being such a wonderful care provider for Dad!!

We are endlessly grateful to Home Instead and their remarkable staff. We feel fully supported, thank you!
My 84-yr old Mother has been part of the Home Instead family for almost 2 years. She has felt very comfortable having a Care Pro in her home 4 days a week. She always managed to develop a special bond with any Home Instead Care Pro she was assigned. Sara was Mom's most recent Care Pro and was excellent at her job. She was very kind and attentive to my Mother, always ensuring Mom was relaxed and enjoying her day. My Mother was so pleased that Sara would come right in and start her work routine without any prompting or reminding her of what needed to be done. Sara has a very kind soul and because I live out of state; I feel Blessed that she was placed in my Mother's home during her time of senior dependency. I Have and Will continue to highly recommend Home Instead to anyone who needs an extra hand for themselves or for a loved one. I hope they will be honored with a lovely lady like our "Sara."
March 13, 2024
5-star review - By Client

Home Instead provided custodial care for my wife who had recently been discharged from the hospital after having surgery to remove a kidney stone. Terry and Lex were assigned to my home and both exceeded my expectations. They arrived at my home on time and immediately went to work servicing my wifes needs, which included personal hygiene, preparing her breakfast meal and cleaning up after afterwords. ]

February 21, 2024
5-star review - By Cindy Berthold
We have worked with other caregiver businesses, and Home Instead is our favorite. We have Nina and Celena and they are always on time, provide the best care and love what they do. I cannot imagine life without your services. Thank you and God Bless you.
April 7, 2022
5-star review - By Jamie H.
My 86-year old Mother was a patient of Home Instead while a patient at Kemper House of Worthington, Ohio. I do not think I have enough typing space to describe the phenomenal care she received from the caregivers of Home Instead. The personnel of Home Instead came to our 'rescue' within a few hours' notice and they were with her 24/7 for the week prior to her death. The caregivers were so giving, attentive, caring, thoughtful, respectful of her, and genuinely was concerned about her well being. The caregivers would talk to her, make sure she was comfortable in every fashion, be watchful of her during all hours, and listen to our concerns as a family. Having this paramount level of care gave me great peace of mind and I did not have to worry about her when I was not with her. Thank You Home Instead - Gretta is now at peace, but you made her final journal the best. Thank you again, Jamie and family.
December 2023
5-star review - By Naima Nalka
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Million stars for this place.Very professional staff who are always willing to help and very patient, wonderful hardworking caregivers. They always care both their clients and caregivers. This place is doing an outstanding job and I encourage both their staff and caregivers to keep up the amazing job they have for the community.
September 11, 2023
5-star review - By MargoB

Both of my nonagenarian parents were cared for by Home Instead caregivers. I could completely trust the quality of care from them even in my absence. They and the office team made sure all shifts were covered in the event a regular caregiver was out. The thoughtfulness of the caregivers to think up activities and resources was quite noteable. Home Instead has a team of dedicated people. I highly recommend this organization.

September 10, 2023
5-star review - By Todd J.
A great experience! We hired Home Instead to help care for a loved one who was recovering from health issues. They were consistent, professional and essential to our family member’s recovery. Thank you Home Instead!
September 07, 2023
5-star review - By Ryan Meyers
I can't say enough good things about Home Instead. We had a very challenging time trying to figure out how to help our parents improve their situation and didn't know where to begin. We didn't want our parents to feel disrespected by us trying to get them help...Klay came promptly and helped us get things going in the right direction. His caring and tactful approach really opened things up for us in a way we never expected! He helped us build trust and confidence with our parents and now we are able to communicate so much better. Now they are getting the help they need. Words can't say enough to show our gratitude. It's more than a service that Home Instead provides, it's a real-life personal touch that they bring, as well as providing numerous resources along the way. It has truly changed our lives and restored our relationship, and that's a huge deal for us. Super grateful and so glad we made the call to get help from Home Instead!! Don't hesitate to reach out and get real help... I would recommend them to anyone and everyone!
September 06, 2023
5-star review - By Kelly Platte
Finding the right care provider for your family member can be very stressful. Home Instead was wonderful to work with and made the process so much easier for our family. I used them for my mother-in-law after a stroke and we are currently using them for our father with dementia. The care providers and everyone that is part of their team treated us like family and are always attentive, understanding and professional.
September 05, 2023
5-star review - By Missy F
We hired Home Instead for my brother and we’re so grateful for the superior care they provided! They were dependable, caring and very helpful. We highly recommend Home Instead to care for your loved one!
July, 2023
5-star review - By Jim Thomas
Tammy is the finest caregiver I’ve ever had and anticipates what needs to be done
We had a great experience with Ace and Shirley! Thanks Home Instead!
We had a great experience with Ace and Shirley when they helped out my brother-in-law. They really made a difference!
March 31, 2023
5-star review - By Linda E.

Linda P was with us for 10 months. She came for my husband and was with me also after I had to be hospitalized for 3 weeks. She took care of us and our home as if she were family.- don't know what what I would have done without her!

February 25, 2023
5-star review - By Susan D.

Our family is very appreciative to Klay, Jess and the entire team at Home Instead (Gahanna) for the care they provided to our mother. We were so fortunate to have Taylor and Marie as our care providers. They were reliable, and most importantly, dedicated to keeping our mother safe, comfortable and happy.

February 11, 2023
5-star review - By Jim

I'm using Home Instead. Tammy, my caregiver, is the greatest. She anticipates my every need and takes care of everything that there is to do. They provide caregiving. She takes me to doctors' appointments and takes me to the VA to get whatever I may need with them. She will also do some grocery shopping and she goes to a local cafeteria and gets me food. I live alone and I don't drive, and she comes here five days a week.

February 11, 2018
5-star review - By Eugene.
I've been using Home Instead for almost a couple of years now. Their service is good. They try to take care of me, fix my meals, run the sweeper, do the washing, and mop the floors. I'm using them seven days a week. Scheduling is good. The billing system is fine. I get the bill every two weeks. My caretaker, Regina, is very, very good, and I would recommend her to anybody.
February 8, 2023
5-star review - By Kurt M.

Our Care Pro and the Care Pro support team are definitely worth "5" stars!!!

February 7, 2023
5-star review - By Stephen O.

Linda has been in our home assisting my wife (dementia) for about three months…and she is fantastic! She is always positive, compassionate, and empathetic. She also helps with meals and housework. I do not know what I’d do without her help.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed