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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Tolland, CT.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Jane Downing, Owner & Operations Manager

Jane D. Downing, Ph.D., Owner & General Manager

Jane grew up in a family where caregiving for family and friends in the local community was part of everyday life. It is this model of caregiving that Jane is dedicated to creating and sustaining with her staff as they work with families in Northeastern Connecticut. Jane is a hands-on member of the Home Instead team, supporting internal staff and Care Professional, and managing all aspects of the day-to-day efforts. Jane has a Ph.D. in Sociology from the University of Missouri-Columbia and a B.S. in Psychology from the University of Maryland-College Park. She worked in the field of education for over 10 years before opening the Northeastern Connecticut office of Home Instead. When not working, Jane enjoys time with her family, traveling, running, and playing the piano.

Anna Bycholski, Client Care Coordinator

Anna Bycholski, Recruitment Coordinator

Anna has spent many years in the healthcare services industry. Anna enjoys being part of an amazing team that works closely with clients and their families to improve the lives of seniors and allow them to remain living safely and happily in their homes. She especially loves learning about the amazing life experiences of our clients. Her goal at Home Instead is for both Care Professionals and clients to have the best possible experience. In her spare time, she enjoys reading, cooking, hiking, and spending time with family.

Dana Maranos, Recruitment Coordinator

Dana Maranos, Engagement Coordinator

Dana worked in corporate and healthcare settings in Boston and New York City before landing in Connecticut. With over 30 years of HR experience, she is excited to use her experience to recruit dedicated Care Professionals. The best part of her job is “…hearing stories from Care Professionals who truly love their jobs! Their goal is to make sure they put a smile on their client’s face and treat them with the respect and dignity they deserve.” For Dana, this confirms there really are amazing, selfless people in this world. When not providing new Care Professionals with a warm welcome and informative orientation, she enjoys spending time with her husband, daughters, and family members and friends that mean the world to her.

Mirriem Kamtengeni, Lead CAREGiver

Mirriem Kamtengeni, Lead Care Professional

Before joining the team, Mirriem worked as a certified nursing assistant and in welfare and pensions. Her work in these roles led to her professional interest in assisting seniors. Mirriem supports the Home Instead experience for both clients and Care Professionals. She provides introductions for Care Professionals on first assignments with clients, assists staff facing challenges, and fills in for Care Professionals. Mirriem enjoys working with coworkers who are patient and exhibit strong teamwork. She is a wife and a mother of two who loves to travel, cook, and entertain family and friends.

Bobbijoe Toth, Client Care Manager

Bobbijoe Toth, Client Care Manager

Bobbi serves as a primary resource for families at various stages of their involvement with home care services, from initial inquiries about home care through ongoing support and problem-solving. After growing up caring for a mother who suffered from health issues, Bobbi’s career with in-home care began when she earned her license as a Certified Nursing Assistant in 2007. She finds it a joy and privilege to spend time connecting and learning from seniors who have a lifetime of experience and knowledge to share. Outside of work, Bobbi spends time mothering her wonderful daughter, who is no less the apple of her eye.

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Haley King, MSW, Client Care Coordinator

Haley joined the Home Instead team in 2022. As Client Care Coordinator, she is responsible for having ongoing communication with clients and their families, providing quality assurance to ensure clients are receiving the most appropriate and effective services possible, and continually evaluating care plans. Haley hopes to build and maintain strong, authentic relationships with the clients, families, and staff. She deeply values working with a team that is dedicated, collaborative, and supportive of one another. In her spare time, Haley enjoys art, listening to podcasts, and spending time with her loved ones.

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Tiffany Marshall, Service Coordinator

Tiffany joined the Home Instead team in 2022 as the Service Coordinator, whose primary function is the scheduling of Care Professionals to provide requested services for our clients. Over her 7-year administrative career, Tiffany has devoted her time and energy into providing the best customer service possible. At Home Instead, she will be working as a liaison between Home Instead’s clients and care professionals, to ensure the best possible outcome for both. Tiffany’s personal motto is that ‘We Rise by Lifting Others’ and she tries to incorporate this in every aspect of her life. Outside of work, Tiffany enjoys spending time with her family, or curling up with a good fantasy novel.

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Susan Rocco, On Call Scheduler

Bio Coming Soon!

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TBD, On Call Scheduler

Bio Coming Soon!

Our Team

Your Home Instead team in Tolland, CT possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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