
Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Baton Rouge, LA.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community

Kelee King - Chief Operating Officer
Kelee has worked for Home Instead since 2018 and offers extensive knowledge of senior care in addition to her passion and caring for seniors and their families. Her experience, enthusiasm and winning personality is perfect for connecting with the community and referral sources. She is an expert in developing relationships to further promote the services offered by Home Instead. Kelee was recently promoted to the Chief Operating Officer and provides leadership and guidance to her team which helps lead us to success. You may reach Kelee directly at [email protected].

Jane Lynch - Director of Finance and Administration
Jane has served as the Finance Manager for Home Instead since 2010. With more than 20 years’ experience in the finance field, she enjoys utilizing her business knowledge to foster great relationships between families and the office team. Jane recognizes the importance of the service Home Instead provides to our clients and loves that every day we make a difference in people’s lives. Jane can be reached directly at [email protected].

Shavette Christopher - Director of Service Coordination
Shavette has been with Home Instead since 2013. Her first two years she was a caregiver, then promoted to a Service Coordinator and finally is leads her team as the Director of Service Coordination. Her outstanding customer service experience along with her winning personality contribute to her success in working with our Care Pros, family members and clients. You may reach Shavette directly at [email protected].

Nicole James - Director of Client Experience
Nicole James has been with Home Instead since 2019. With her M.S. in Clinical Mental Health Counseling, Nicole has always worked in the helping profession. Her stated desire is to "help as many people as I can," and her background spans counseling children, high school students and adults; she now opens her heart to senior adults and their families here at Home Instead. Meeting and advising clients and prospective clients, encouraging and empowering them to overcome the challenges of aging in place, is her focus now for families like yours. You can contact Nicole directly at [email protected].

Tiffney Crochet - Director of Care Pro Experience
Tiffney joined Home Instead in 2021. She comes to us from way down “da” bayou in Pierre Part, Louisiana where she finished her schooling and earned her certification as a medical assistant. She followed that career path working in family practice and the cancer center for over 30 years. Tiffney found Home Instead through personal experience when her sister-in-law used Home Instead following her diagnosis with stage 4 lung cancer. She said the care they received was simply “exceptional” and led Tiffney to apply with Home Instead after her passing to be a part of the team that makes such a difference in the lives of families struggling with care needs.
Outside of work, Tiffney is happily married with 4 children and 4 beautiful grandchildren. Her favorite activities are camping, quilting and family time. Tiffney can be reached directly at [email protected].

Kasey Mathews - Director of Business Development

Carrie Green - Process Integration Manager
Carrie Green has been with Home Instead since 2015. As Process Integration Manager, Carrie Green takes the lead in helping Home Instead use technology to enhance the lives of the seniors we serve. She facilitates projects like our new communication platform, telephone platform, data storage and online learning. Carrie's role is not to simply get new products introduced, but to offer coaching to Key Players and Care Pros in using these tools more productively in the various aspects of helping senior adults age in place. You can contact Carrie directly at [email protected].

Holly Arnold - Service Coordination Support Manager
Holly joined Home Instead in 2023. Born in Baton Rouge and raised in Denham Springs. Holly came to us with 5+ years working in the senior living industry. From being a Life Enrichment Coordinator to Special Care Coordinator at an assisted living community, her experience with connecting to clients and identifying their needs is great for her role here at Home Instead. Holly enjoys being a part of the Home Instead Team and loves working with both our clients and Care Pros. This experience and desire to support her service coordination team lead her to her most recent role as Service Coordination Support Manager. Outside of work, Holly enjoys going to LSU football games and spending time with her family. Holly can be reached directly at [email protected].

Katie Thompson - Client Care Support Manager
Katie is the Client Care Support Manager for Home Instead in Baton Rouge and Hammond. Since joining Home Instead in 2024, Katie not only fulfilled her purpose but also developed a deep appreciation for the compassionate care the Home Instead team provides. With 12 years of clinical nursing experience and a bachelor's in healthcare management, Katie is passionate about serving others, particularly those facing a wide range of health challenges. This passion continues to drive Katie's commitment to ensuring the highest quality care and support for clients in both Baton Rouge and Hammond.

Kashunda Lenoir - Care Pro Support Manager
Kashunda began her career at Home Instead in 2015 as a care giver and quickly worked her way up. She is a CNA who has nursing facility and hospital experience as well as a background in worker's compensation claims review. She brings that depth of experience to her role as Care Pro Support Manager as she trains, engages, and mentors the special care professionals who provide services to our clients. Reach Kashunda directly at [email protected].

Sharon Genre - Inquiry Specialist
Sharon Genre has been with Home Instead since 2019. Born in Baton Rouge but raised in Denham Springs, Sharon graduated from Denham Springs High before getting her license in Cosmetology where she found her passion for working with seniors! She brings 10+ years of experience in senior care from being an administrative assistant in a senior living community to a community liaison and finally the Inquiry Specialist with Home Instead. Sharon was drawn to Home Instead by our ability to help seniors live their lives to the fullest! She enjoys working with families and our clients to provide them with helpful information about Home Instead services. Outside of work Sharon enjoys spending time with her family (especially the grandkids), doing Zumba, and traveling! You can reach Sharon directly at [email protected].

Bern Maramba - Inquiry Specialist

Jayde Clement - Service Coordinator
Jayde Clement began her career with Home Instead in 2025 as a Service Coordinator. She comes to us with 8 years of experience in the health care industry. Jayde is excited to be part of a company that cares about compassion and growth for clients and caregivers alike. Helping to bring comfort and companionship to seniors has always been close to her heart. When Jayde is not working she loves spending time with her family and two cats, Blue and Luna Jean. She also loves cooking and doing yard work. You can contact Jayde directly at [email protected].

Chelsea Young - Service Coordinator
Chelsea joined Home Instead in 2024 as a Care Pro and then was promoted to Service Coordinator. She graduated with an Associate of Science degree from Our Lady of the Lake College in 2014 and began her career in healthcare. In Chelsea's free time she enjoys spending time with her family, traveling and being in the kitchen. Her passions are people, painting and pugs. She is a pug enthusiast! You can reach Chelsea directly at [email protected].

Jericho David - Service Coordinator
Jericho joined Home Instead in 2025, bringing valuable experience in Human Resources and onboarding within the home care industry. With a strong passion for helping people, he believes in building rapport and trust through honest and genuine connections. Jericho is dedicated to making every interaction meaningful and supportive. Outside of work, he enjoys playing mobile and video games, walking the dogs, and serving at church. You can reach Jericho directly at [email protected].

Sherry Hamilton - Client Care Coordinator
Sherry has been with Home Instead since 2018 and brings a background working with families through the ALS Association with the Louisiana/ Mississippi Chapter and her role at Home Instead as Client Care Coordinator. Pairing that background with her inherent love for people, she is passionate about building positive, supportive relationships with clients and family members. In her spare time she enjoys family, friends, the outdoors and gardening. You may reach Sherry directly at [email protected].

Caitlenn Palombo - Client Care Coordinator
Caitlenn Palombo joined Home Instead in 2024. Caitlenn brings a caring and compassionate approach to her role as Client Care Coordinator. With a background in nursing and experience in the high-pressure environment of the ER, Caitlenn is driven by a deep desire to help others. After spending time in distribution, she sought a more fulfilling career and is excited to channel her dedication into supporting individuals and families in meeting their care needs. A proud mother of three wonderful children, she understands the importance of balancing compassion and practical solutions in every situation.
Originally from Covington, LA, Caitlenn now calls Port Allen home. In her free time, she enjoys reading and has a keen interest in all things true crime. Caitlenn is eager to grow in her new role and is committed to making a positive impact in the lives of those she serves. You can reach Caitlenn directly at [email protected].

Nicole Roberts - Business Development Advisor
Nicole joined Home Instead in 2025. She brings over 10 years of experience in the medical field and has spent the past 20 years specializing in sales. Nicole has personally cared for family members with dementia, Alzheimer’s, cancer and heart problems. Nicole brings a warm, compassionate, and nurturing personality to her work. Her understanding of clients’ needs and her ability to provide thoughtful recommendations make her an invaluable resource in this field.
In her free time, Nicole enjoys spending quality moments with friends and family and exploring the great outdoors. She has one son attending LSU, where he is majoring in engineering. You can reach Nicole directly at [email protected].

Shaune Berthelot - Business Development Advisor
Shaune has been with Home Instead since 2020. Born and raised in Baton Rouge, Shaune graduated from St. Joseph's Academy before attending LSU and graduating from ULL. Shaune has 10 years of experience in Community Relations and Marketing/Community in the healthcare industry. Shaune was brought to Home Instead due to her passion for helping others every day, which was taught to her by her parents. She is excited to be a part of a team whose main goal is to improve the lives of seniors in our community! In her spare time, Shaune enjoys volunteering her time with her daughter by serving on the Board at McMains Children's Developmental Center and belonging to the National Charity League. She also enjoys going to concerts and trying out new recipes. Reach out to Shaune directly at [email protected]

Connie Haydel - Engagement Manager
Connie Haydel has been with Home Instead since 2021. Born and raised in Baton Rouge. Connie has over 20 years experience in being an Administrative Assistant and HR recruiter. Connie began her career at Home Instead in the Service Coordination department and quickly moved into an HR role. Her outstanding customer service, enthusiasm and positive personality contribute to the success in working with all of our wonderful Care Pros. She is currently the Engagement Manager and provides excellent onboarding, training and guidance to our care professionals. Outside of work, Connie enjoys going to any LSU sports activities and motorcycle riding with her husband. Connie can be reached directly at [email protected]

Brandy McCarthy - Virtual Recruiter
Brandy has been with Home Instead since 2019. Originally from the home of the Strawberry Festival (Ponchatoula!), Brandy started to earn her degree in business management before being graced with her daughter. Before joining Home Instead, Brandy held a General Manager position and was also an Office Supervisor. Brandy was drawn to Home Instead by a friend of hers that had finished our orientation program and called to tell her about it, so she decided to apply to join our team as well! Outside of work, Brandy loves spending time with her 4 children and 3 beautiful granddaughters, her and her husband also enjoy traveling! Brandy can be reached directly at [email protected].

Erica Kirby - Onboarding and Engagement Coordinator
Erica joined Home Instead in 2019. Born in West Monroe, Erica earned her Associates degree in Business Office Management. Erica is a joy to have at Home Instead and it shows in the excellent support she provides our newest Care Pros! Erica loves working at Home Instead because of our caring and positive environment. Outside of work she enjoys spending quality time with her friends and family.
Reach out to Erica directly at [email protected]

Nicole Rivere - Billing Coordinator
Nicole Rivere joined Home Instead in 2021. Originally from Addis, Nicole earned her high school degree from Brusly High and completed a year at BRCC. She gained experience with different office positions before joining us at Home Instead. Nicole was drawn to us by the opportunity for growth within the office and says Home Instead is like her second family! In her spare time Nicole enjoys spending time with her husband and their two daughters! Reach out to Nicole at [email protected]

Leketra Johnson - Engagement Coordinator
Leketra Johnson joined Home Instead, for the second time, in 2024. She has over 20 years of experience in the medical field, primarily in nursing facilities. Her passion for caregiving began at the age of 12 when she started caring for family members. She worked as a Care Professional at Home Instead for 15 years. LeKetra is deeply passionate about working with seniors, and she is known for her empathy, compassion, and dedication to going above and beyond to meet others’ needs. She is detail-oriented and takes great pride in providing the best care possible. In her free time, she enjoys listening to music in a quiet space and spending quality time with her family. You can reach Leketra directly at [email protected].

Manny Boudreaux, Training Expert
Manny Bourdreaux is the in house training expert for Home Instead. A committed employee, Manny feels he was just made to help people learn. Being the strong, silent type, his training focus is "hands on," demonstrating techniques to Care Pros, rather than lecturing. He is always the first person at the office in the morning and the last to leave--begging the question "does he ever go home?" The staff would literally have to drag him from the training room. Because of this uncompromising dependability--he has never missed a training class--and his consistent involvement in the office, he is the perfect choice to blog about what goes on at Home Instead. His experience and expertise are extremely beneficial to our Care Pros. Manny can be reached directly at [email protected].
Our Team
Our families live and work in Baton Rouge, LA, so we're invested in our community on a very personal level. And we believe every family in the area deserves individualized in-home senior care with a compassionate touch. That's why we established Home Instead Senior Care® of Baton Rouge, LA.
As a locally owned business, we offer friendly, responsive service right in your neighborhood. We're dedicated to making our community a better place to live for seniors and their families.
About the Owners
