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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

About Us

Meet Our Home Care Team

HI001 Steve

Steve Hendricks - Chief Executive Officer

Steve Hendricks is the Chief Executive Officer of Home Instead, Louisville Kentucky. Prior to joining Home Instead, he spent 30+ years leading multi-state operations and business lines in the health and human services field. He is passionate about creating work and service delivery environments where people are valued, respected, and supported to live a fulfilling life.

In his current role, Steve focuses on leading the Home Instead Louisville team to drive high quality outcomes for seniors and their families. He is grateful and proud to be part of Home Instead whose mission is to enhance the lives of aging adults and their families.

Steve holds a Bachelor of Arts Degree from Concord University. He and his wife Debra live in Prospect KY and have 3 adult children who all live in the Louisville area.

HI005 Lynn

Lynn Welch - Director of Operations

Lynn is the Director of Operations at Home Instead, Louisville, KY.  Lynn has enjoyed working with seniors and their families for over 20 years. Her experience in the healthcare industry ranges from working in the skilled nursing facility setting, to serving families making transitions to senior living communities, and now helping seniors live healthy, thriving lives in their own homes.

Lynn takes great pride in helping families find the perfect solution for their aging care needs and is a great resource to the Louisville community.  There aren't many people in the Healthcare Industry in Louisville that haven't had the pleasure of working with Lynn.  She brings industry knowledge and so much value to our team.

Lynn has been a lifelong resident of Louisville, KY.  She has a Bachelor of Science in Business from the University of Louisville.  Lynn enjoys spending time with her husband and family outside of work.

HI002 Tracy

Tracy Ames - Director of Case Management

Tracy is the Director of Case Management of Home Instead, Louisville, KY.  Tracy has been a Registered Nurse for over 15 years and has served in roles in Medical-Surgical Care, Oncology Nursing, and Intensive Care.  She has spent most of her career in Home Care either directly providing patient care or leading a team of home care professionals.  

Enhancing the lives of Aging Adults is why Tracy stays and specializes in our Industry.  It brings her peace knowing that clients and their families are receiving the best care possible, and that she is contributing to improving the quality of life of those that have put their trust in our care.

Tracy was born and raised in Louisville, KY.  Her family takes special interest in the Kentucky Derby, making it one of her most cherished traditions.  You will often find Tracy and her Husband enjoying their Nolin Lake home surrounded by Family and Friends. 

HI003 Chris

Chris Peterson - Director of Sales & Marketing

Chris is the Director of Sales & Marketing of Home Instead Louisville, KY.  He brings over 10 years of leadership experience overseeing and leading operations of Skilled Nursing Facilities in both Kentucky and Indiana.  Chris has always led with a servant’s heart and looks forward to continuing to be a resource and thought leader as he represents Home Instead in the community. 

Chris is passionate about positively impacting those that he serves by maximizing their quality of life, and by ensuring the mission and vision of an organization matches his own values.  He has found a great match with Home Instead!. 

Chris holds a Bachelor of Business from Miami University and a Master of Business Administration from Indiana University Southeast.  He is originally from Louisville, KY and lives in the Highlands with his two children.  

 

HI006 Rebecca

Rebecca Mach - Controller

Rebecca is the Controller at Home Instead, Louisville, KY.  She has enjoyed working in accounting and finance for over 20 years, and has been instrumental in our success. 

Rebecca came to Home Instead because she believes in our mission and finds the work to be rewarding.  Although you'll find her deep in accounting, she has a servant's heart and never hesitates to roll up her sleeves to help.

Rebecca came to Louisville, KY from Boston, MA approximately 4 years ago to be closer to family.  She has grown to love the community and excited to be making a positive impact on the lives of those we serve.