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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Diana Shoemaker, Director of Nursing & Case Management

Diana was born and raised in the Louisville area and now resides in Shelbyville, Ky. She has been in the healthcare field for more than half her life. Diana started out as a Certified Nursing Assistant, worked her way towards becoming a Licensed Practical Nurse, and eventually became a Registered Nurse. Diana is passionate about working with our Senior population and has worked in Home Healthcare for over twenty years. She takes great pride in assisting our clients and their families.

Amy Rosales, Recruiting Manager

Amy was born and raised here in Louisville, KY. She is the Recruiting Manager and acts in the best interest of the company as well as the employees we hire. Amy oversees the recruiters and the recruiting process as well as the receptionist. She is here to make sure we attract the right staff and retain them. Amy's main goal is for the caregiver to strive to do their best and ensure that our clients receive quality care from our caregivers."

Lynn Welch Headshot

Lynn Welch, Director of Development

Lynn has been a lifelong resident of Louisville and a graduate of the University of Louisville with a Bachelor of Science degree in Business Administration. Lynn has enjoyed working with seniors and their families for over 20 years. Her experience in the healthcare industry ranges from working in the skilled nursing facility setting, to serving families making transitions to senior living communities, and now helping seniors live healthy, thriving lives in their own homes. Lynn takes great pride in helping families find the perfect solution for their aging care needs and is a great resource to the Louisville community.

Cindy Bush-Client Care Manager

Cindy Bush, Client Care Manager

Cindy grew up in Louisville, KY and graduated from WKU with a Bachelor of Arts in Corporate and Organizational Communication. She is currently pursuing her MBA at Sullivan University.

Cindy has worked in the Health Care Industry for over 7 years and has a passion for providing quality care and first-class service to seniors. Cindy finds great satisfaction in developing personalized solutions for our clients and their families.

Rebecca Mach-Controller

Rebecca Mach, Controller

Rebecca came to Louisville from Boston, MA to be close to family. She has enjoyed working in the Accounting field for over 20 years. Rebecca came to Home Instead Senior Care because she believes in our mission and finds working with seniors and their families rewarding.

Our Team

Your Home Instead team in Louisville, KY possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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