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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home. Our Home Care Service Area
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Ibrahim Abousawan Houston 252 Owner Photo

Ibrahim Abousawan, Owner

By reflecting on his life and contemplating his future, Home Instead® franchise owner Ibrahim Abousawan found what he wanted to do in life for years to come: giving back to the community by providing care to those in need.

"I started my career working for NASA, then worked with oil and gas companies. I realized, when I turned 42, that my aspiration goes beyond working for a successful company, but instead leading one. I started my quest for a business that adds value to the community and fulfills my purpose in life. Becoming a franchise owner for the leading brand in home care was the opportunity I was seeking. I was intrigued by the culture of the Home Instead owners and brand involvement in the community and in the network's global reach and influence," said Ibrahim, who took over ownership in September 2020. Read More

Morgan Bilodeau Client Care Coordinator Houston 252 Photo

Morgan Bilodeau, Client Care Coordinator

‚Äč"Engagement. Listening. Understanding. Empathy. Relationships. Strong connections. Bonding. Teamwork." Ask Morgan about the keys to being her Home Instead® franchise's client care coordinator, and her easily flowing answers are numerous and comprehensive.

"I go to the homes and do the initial care consultation with the client and his or her family. I listen to the challenges and impacts, and I make the recommendation of the type of care needed," Morgan said. "From there, I keep in contact and follow up, including first-shift CAREGiver-client introductions. I continue to engage with the family as I am the primary liaison. I want them to be happy with the Quality of Care." Read More
Recruitment Coordinator April Pamiza Houston 252 Photo

April Pamiza, Recruitment Coordinator

April is our award-winning Home Instead® franchise's outstanding recruitment coordinator because she has the foundation for this important staff position.

April, who joined our franchise on June 20, 2018, is a Certified Nursing Assistant whose broad education includes a certificate in business information technology. She first served as a highly successful CAREGiver who quickly rose to an elite status that prompted our franchise to designate her specifically for last-minute assignments to any client no matter the situation. Read More
Audrey Willis Houston 252 Service Coordinator Photo

Audrey Willis, Service Coordinator

As our award-winning Home Instead® franchise's service coordinator, Audrey is committed to ensuring the best possible CAREGiver-client pairing and achieving a strong client-CAREGiver connection and compatibility. That means Audrey gets to know CAREGivers and clients well in order to make judgments that benefit everyone – clients, their families and our CAREGivers.

"Clients and customer service are always my first priority," said Audrey, who joined Home Instead in July 2020. For about 10 years at another job, Audrey worked with people who had developmental disabilities. Read More

Our Team

Your Home Instead team in Houston, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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