Home Instead CAREgivers make a difference for their Elderly Clients

CAREGiver Jobs in Covina, Glendora, Pomona, Claremont

Discover a culture where CAREGiversSM are truly valued. We’re constantly recruiting the most professional and compassionate people to join us in our mission to deliver the best care to seniors.

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Client Care Coordinator

Home Instead is seeking a compassionate, dedicated, organized and goal driven self-starter to be part of our growing care team as a Client Care Coordinator and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to aging adults and people with special needs, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. We are looking to fill this position as soon as possible. Please review the responsibilities below and apply at our website (HomeInstead.com/182) with cover letter outlining how you qualify for the job, resume, references and pay expectations. Incomplete submissions will not be given consideration. No phone calls or office visits, please. Candidates meeting qualifications will be contacted for next steps. Overview: The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/caregiver introductions and quality assurance visits with existing clients. Utilize the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. Continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. This position requires the exercise of discretion and independent judgment regarding the significant matters of developing relationships with our clients and their representatives and of maintaining ongoing billable services for our clients. Primary responsibilities include, but are not limited to: Reflect the core values of Sulochana, Inc., d.b.a. an independently owned and operated Home Instead franchise Conduct Service Inquiries and Care Consultations as needed following the consultative sales process Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service Work with other team members to coordinate various aspects of a client’s care Conduct client/CAREGiver introductions with every new client and with every new CAREGiver Create and maintain client and responsible party records documenting all quality assurance meetings Plan and execute a schedule that ensures each client receives quality assurance visits per defined criteria and frequency Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers Work with clients and their families on the various issues that may arise to ensure they are getting resolved as well as receiving the services needed Monitor and track all Sales and Client metrics to ensure objectives are met and exceeded Participate in Marketing and Community activities as needed to educate families on care options and to promote the business Monitor all key social media platforms (Facebook, Google, Yelp, Instagram, LinkedIn, etc.) for postings and develop & manage content; respond to positive and negative feedback Communicate client and CAREGiver concerns or problems with Franchise Owner or other staff members as appropriate Handle office responsibilities to allow a consistent full-time networking effort, which is critical in building the business Answer each incoming call/greet and welcome each office visitor in a friendly and warm manner; manage inquiries in a professional and knowledgeable manner Monitor, mediate, and log all client and CAREGiver activity and records utilizing the operating system Manage & Track Daily/Weekly/Monthly Key Performance Indicators Weeknight and Weekend On-Call rotation with the other office staff Ensure Home Instead standards are met and upheld Maintain regular attendance at the office to execute job responsibilities Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team Requirements: Associate degree or equivalent; Bachelor’s degree in Gerontology or Social Work preferred or an equivalent combination of education and work experience may be considered Two years' sales, social work and/or case management experience in home care or health care; home care preferred Must be fluent in English and demonstrate excellent oral and written communication skills and able to listen effectively (Bilingual English/Spanish, is a plus) Must demonstrate effective interpersonal skills as well as sound judgment, good decision-making skills and ability to maintain confidentiality of information Visiting client's homes/communities is a significant portion of the job Must have superior organizational skills with attention to detail and the ability to prioritize tasks effectively, good work ethic, ability to work independently, set priorities, meet objectives & deadlines, and manage multiple projects & competing priorities simultaneously Must have the ability to present a professional appearance, demeanor and to work as a part of a team; Must be able to present material in classrooms and community settings Willing and able to do continuous training & development and strive for excellence Must have superior computer skills and be proficient in Windows, Office 365 and Social Media applications; ability to quickly learn, master and manage applicable computer and online applications; experience in Salesforce is a plus Must have the ability to work evenings and weekends as required and be flexible to the demands of the business Must possess a valid driver’s license, reliable car and auto insurance Must be able to pass employment screening process and be insurable Must live near Covina, CA within the franchise territory and authorized to work in the USA Our Ideal Candidate is highly organized, results driven, energetic and friendly professional who can excel in a team environment. The Client Care Coordinator needs to be a customer focused problem-solver who approaches their work with compassion and empathy. The person must have a genuine desire and passion to serve older adults and special needs individuals in our community. Home Instead Covina operates 24 hours a day, 7 days a week. Find out more about this fulfilling career opportunity at HomeInstead.com/182. Each Home Instead franchise is independently owned and operated. Each Home Instead franchise is independently owned and operated.

EXPERIENCED CAREGIVER

Forbes Magazine rated Home Instead as one of “America’s Best Employers” and the only home care company included in the magazine's annual index of the nation's top employers. Home Instead is seeking caring and compassionate EXPERIENCED CAREGivers to become a part of our growing care team and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to older adults, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. Why work for us? Competitive pay above minimum wage: $14.50 to $18.00 per Hour We only hire locally so you will work close to your home Paid sick time Paid class-room & self-paced training Flexible schedules Personal client introductions Employee recognition programs Employee celebration events Career advancement opportunities Team approach & a very supportive office staff available 24x7 Duties include, but are not limited to: Companionship, conversation, safety supervision Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with activities of daily living (ADL's): mobility and transfers, bathing, grooming, toileting and incontinence care Incidental transportation to appointments and errands Caring for clients with Chronic Conditions Specialized care including bed-bound and memory care Ability to manage clients with all levels of non-medical care Coverage for last minute call off's Assist staff and caregiver team as needed * The ideal candidate will have 1-2 years professional experience working with older adults and be registered in the Home Care Aid Registry! Additional skills training provided by Home Instead. Requirements to be a LEAD CAREGiver: 1-2 years professional caregiving experience (home care or facility) required Demonstrated experience in all levels of personal care and memory care Candidates with flexible schedules will be given priority Ability to treat and care for older adults and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Successfully complete the State of California Department of Social Services Home Care Aid Registry requirements (We will assist) Complete a criminal background check, DMV check and drug screen Negative Tuberculosis (TB) test required for State licensure before hire Possess a valid driver’s license and valid auto insurance Safe, reliable car that is available to you at all times; must be able to drive Successfully pass all employment requirements Thrive in a TEAM work environment OPTIMISTIC POSITIVE ATTITUDE Priority & $100 Bonus given to candidates who are registered as a Home Care Aide through the state of California Immediate Shifts Available: Monday-Friday, 8am-5pm Monday-Thursday, 8pm-8am Thursday-Monday, 8pm-8am Home Instead Covina operates 24 hours a day, 7 days a week and offers a variety of shifts based on client needs (daytime, evening, overnight, 24-hour). We offer competitive shift pay above minimum wage. Find out more about this fulfilling career opportunity at homeinstead.com/182. Each Home Instead franchise is independently owned and operated. Each Home Instead franchise is independently owned and operated.

CAREGIVER

Forbes Magazine rated Home Instead as one of “America’s Best Employers” and the only home care company included in the magazine's annual index of the nation's top employers. Home Instead is seeking caring and compassionate CAREGivers to become a part of our growing care team and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to older adults, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. Why work for us? Competitive pay above minimum wage: $14.50 to $18.00 per Hour We only hire locally so you will work close to your home Paid sick time Paid class-room training & self-paced training Flexible schedules Personal client introductions Employee recognition programs Employee celebration events Career advancement opportunities Team approach & a very supportive office staff available 24x7 Duties include, but are not limited to: Companionship, conversation, safety supervision Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with activities of daily living (ADL's): mobility and transfers, bathing, grooming, toileting and incontinence care Incidental transportation to appointments and errands Caring for clients with Chronic Conditions Specialized care including bed-bound and memory care * The ideal candidate will have some hands-on experience working with the older adults, either personal or professional! Additional skills training provided by Home Instead. Requirements to be a CAREGiver: Ability to treat and care for older adults and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Successfully complete the State of California Department of Social Services Home Care Aid Registry requirements (We will assist) Complete a criminal background check, DMV check and drug screen Negative Tuberculosis (TB) test required for State licensure before hire Possess a valid driver’s license and valid auto insurance Safe, reliable car that is available to you at all times; must be able to drive Flexible schedule and POSITIVE ATTITUDE Priority given to candidates who are registered as a Home Care Aide through the state of California Home Instead Covina operates 24 hours a day, 7 days a week and offers a variety of shifts based on client needs (daytime, evening, overnight, 24-hour). We offer competitive shift pay above minimum wage. Find out more about this fulfilling career opportunity at homeinstead.com/182. Each Home Instead franchise is independently owned and operated. Each Home Instead franchise is independently owned and operated.

OVERNIGHT CAREGIVER

Forbes Magazine rated Home Instead as one of “America’s Best Employers” and the only home care company included in the magazine's annual index of the nation's top employers. Home Instead is looking for caring and compassionate Overnight CAREGivers to become a part of our growing care team and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to older adults, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. If you like working nights, this is the best shift for you. We offer a variety of night shifts from 8hr, 10hr, or 12hr where you can help our families sleep better knowing you are there to help. Whether it's reassuring, reminding, or caring for an elder in need at night, your ability to make a difference is endless. Home Instead provides a variety of non-medical services that allow older adults to remain in their home and meet the challenges of aging with dignity, care and compassion. Why work for us? Competitive pay above minimum wage: $14.50 to $18.00 per Hour Paid sick time Paid class-room training Flexible schedules Personal client introductions Employee recognition programs Employee celebration events Career advancement opportunities Team approach & a very supportive office staff available 24x7 Duties include, but are not limited to: Companionship, conversation, safety supervision Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with activities of daily living (ADL's): mobility and transfers, bathing, grooming, toileting and incontinence care Overnight shifts are not a sleeping assignment and requires caregivers to be awake overnight Incidental transportation to appointments and errands Caring for clients with Chronic Conditions Specialized care such as Alzheimer’s and other Dementia’s * The ideal candidate will have some hands-on experience working with older adults, either personal or professional! Additional skills training provided by Home Instead. Requirements to be a CAREGiver: Ability to treat and care for older adults and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Successfully complete the State of California Department of Social Services Home Care Aid Registry requirements (We will assist) Complete a criminal background check, DMV check and drug screen Negative Tuberculosis (TB) test required for State licensure before hire Possess a valid driver’s license and valid auto insurance Safe, reliable car that is available to you at all times; must be able to drive Flexible schedule and POSITIVE ATTITUDE Priority given to candidates who are registered as a Home Care Aide through the state of California Home Instead Covina operates 24 hours a day, 7 days a week and offers a variety of shifts based on client needs (daytime, evening, overnight, 24-hour). We offer competitive shift pay above minimum wage. Find out more about this fulfilling career opportunity at homeinstead.com/182. Each Home Instead franchise is independently owned and operated. Each Home Instead franchise is independently owned and operated.

CareGivers with Bed-Bound Experience

Forbes Magazine rated Home Instead as one of “America’s Best Employers” and the only home care company included in the magazine's annual index of the nation's top employers. Home Instead is seeking caring and compassionate CAREGivers with bed-bound and Hoyer lift experience to become a part of our growing care team and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to older adults, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. Why work for us? Competitive pay above minimum wage: $14.50 to $18.00 Per Hour Paid sick time Paid class-room training Flexible schedules Personal client introductions Employee recognition programs Employee celebration events Career advancement opportunities Team approach & a very supportive office staff available 24x7 Duties include, but are not limited to: Companionship, conversation, safety supervision Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with activities of daily living (ADL's): full bed-bound care including transfers, bathing, grooming, toileting & incontinence care and feeding Incidental transportation for errands Caring for clients with Chronic Conditions Specialized care such as Alzheimer’s and other Dementia’s and use of special equipment * The ideal candidate will have some hands-on bed-bound care experience working with older adults, either personal or professional! Additional skills training provided by Home Instead. Requirements to be a CAREGiver for bed-bound clients: Six months to 1 year of experience working with bed-bound clients Experience using Hoyer Lifts and other specialized equipment preferred Professional bed-bound care & Hoyer Lift training preferred Ability to treat and care for older adults and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Successfully complete the State of California Department of Social Services Home Care Aid Registry requirements (We will assist) Complete a criminal background check, DMV check and drug screen Negative Tuberculosis (TB) test required before hire Possess a valid driver’s license and valid auto insurance Safe, reliable car that is available to you at all times; must be able to drive Flexible schedule and POSITIVE ATTITUDE Priority given to candidates who are registered as a Home Care Aide through the state of California Home Instead Covina operates 24 hours a day, 7 days a week and have a variety of bed-bound shifts currently available (daytime, evening, weekend, overnight, 24-hour). We offer competitive shift pay above minimum wage. Find out more about this fulfilling career opportunity and apply at https://www.homeinstead.com/182/home-care-jobs Each Home Instead franchise is independently owned and operated.Each Home Instead franchise is independently owned and operated.

24-Hour Shift CareGiver

Forbes Magazine rated Home Instead as one of “America’s Best Employers” and the only home care company included in the magazine's annual index of the nation's top employers. Home Instead is seeking caring and compassionate CAREGivers who are experienced and able to handle 24-hour shifts to become a part of our growing care team and join us for our 24th year of enhancing the lives of aging adults throughout our community. Our office based in Covina, CA serves the communities of Azusa, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona, San Dimas, Valinda, Walnut, West Covina and other surrounding areas. Our CAREGivers provide non-medical care to older adults, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. Why work for us? Competitive pay above minimum wage: $14.50 to $18.00 per Hour Paid sick time Paid class-room training Flexible schedules Personal client introductions Employee recognition programs Employee celebration events Career advancement opportunities Team approach & a very supportive office staff available 24x7 Duties include, but are not limited to: Companionship, conversation, safety supervision Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with activities of daily living (ADL's): mobility and transfers, bathing, grooming, toileting & incontinence care, feeding, bed-bound care, etc. Incidental transportation to appointments and errands Caring for clients with Chronic Conditions Specialized care such as Alzheimer’s and other Dementia’s and use of special equipment * The ideal candidate will have some hands-on experience working with older adults, either personal or professional! Additional skills training provided by Home Instead. Requirements to be a CAREGiver for 24-hour shifts: Six months to 1 year of experience doing 24-hour shifts with clients Experience using Hoyer Lifts and other specialized equipment preferred Professional bed-bound care & Hoyer Lift training preferred Ability to treat and care for older adults and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Successfully complete the State of California Department of Social Services Home Care Aid Registry requirements (We will assist) Complete a criminal background check, DMV check and drug screen Negative Tuberculosis (TB) test required before hire Possess a valid driver’s license and valid auto insurance Safe, reliable car that is available to you at all times; must be able to drive Flexible schedule and POSITIVE ATTITUDE Priority given to candidates who are registered as a Home Care Aide through the state of California Home Instead Covina operates 24 hours a day, 7 days a week and have a variety of 24-hour shifts currently available. We offer competitive shift pay above minimum wage. Find out more about this fulfilling career opportunity and apply at https://www.homeinstead.com/182/home-care-jobs Each Home Instead franchise is independently owned and operated.Each Home Instead franchise is independently owned and operated.