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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

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Amy and Klay Huddleston

Born & raised in Columbus, Amy and Klay were living in Seattle when they discovered Home Instead.  After meeting the Home Instead team in Omaha the two decided to move home to Columbus and Amy opened a Home Instead office based in Granville, serving Licking and Muskingum counties. 
 
While Amy built her Home Instead business, Klay continued a corporate marketing career while also supporting Amy. Klay recently retired from corporate life and wanted to do something more meaningful in his career and joined Amy in acquiring two additional Home Instead businesses serving northern and central Franklin and all of Delaware County. 
 
Amy and Klay are honored to serve older adults and provide a fulfilling career for their CAREgivers and staff.  
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Buffy Fisher, General Manager

Buffy Fisher first worked for Home Instead as a CAREGiver in 2016 and was touched by how much being with her client was like being with her favorite person, her grandmother.  She re-joined Home Instead in 2021. 

Before joining Home Instead, Buffy worked for several retailers in leadership roles with a strong emphasis on training and leadership development.  Buffy’s background and desire to help others become successful translates well to the Home Instead clients and CAREGivers.   

“Seniors are a treasure!  They deserve to have the 1:1 attention, love and care that Home Instead provides.  I am so honored to be able to help impact their lives in such a special way,” explains Buffy. 

When not working, Buffy enjoys spending time with her other favorite people – her grandchildren.  She and her husband also enjoy being outside, gardening and reading a good book at the beach.     

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Elizabeth Grate, Director of Operations

With 20 years of experience as a CAREGiver, Scheduler and in Human Resources, Elizabeth is responsible for successfully directing and coordinating all activities associated with recruiting new wonderful CAREGivers, managing client and CAREGiver schedules, ensuring the best relationship between clients and CAREGivers, and maintaining the highest quality service. The daughter of a former client, she loves being able to make a difference in the lives of seniors and their families.  

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Ronna Paree, Director of First Impressions

Ronna has been with the company for over 20 years and as an experienced Home Instead CAREGiver herself, knows the Home Instead mission well. When you call the office you will usually hear Ronna's cheerful voice greeting you. Ronna also completes CAREGiver introductions and provides them with expert in home training as needed.

Ronna loves her job at Home Instead because it has made a  difference in her life and hopes to continue making a difference in the lives of our CAREGivers and clients.  

 

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Kay Church, Home Care Liaison

‚ÄčAs our Home Care Liaison, Kay leads our community outreach and marketing efforts by developing relationships with key partners across our community. Kay spends her days out and about, connecting with our partners and providing education about our services and about our wonderful team of CAREGivers.

Kay loves working for Home Instead because we are an exceptional resource for the community...offering care, support and above all compassion. Kay Joined the Home Instead team in 2020.

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Marla Hairston, CAREGiver Mentor

Marla started with Home Instead as a Caregiver in 2019. Born with the "heart of a caregiver," her passion for teaching and helping others led her to become our CAREGiver mentor in 2020. As Mentor, she teaches our Building Relationships class during CAREGiver training, as well as being a true go-to resource for all CAREGivers to guide their ongoing development.

Marla loves working at Home Instead because of the amazing people she has met and relationships she has developed. 
 
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Desiree Layton, Service Coordinator

Desiree's role is to manage CAREGiver schedules and time-off requests. She came to Home Instead with a strong background in scheduling and customer service in 2020. Desiree loves working with clients and CAREGivers, especially that magic moment she finds a perfect match. She also enjoys creating flexible schedules for CAREGivers so they are able to fit a rewarding Home Instead CAREGiver career into their busy lives.
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Denise Morgan, CAREGiver Recruitment and Retention Supervisor

Denise is responsible for recruiting and retaining great CAREGivers for our team as well as planning community engagement events. As the HR lead for our CAREGiver team, Denise evaluates and coaches our CAREGivers to perform to the best of their abilities and ensures our CAREGivers feel valued and appreciated.
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Shannon Robins, Finance Specialist

As Finance Specialist, Shannon is responsible for all invoicing,  manages account receivables and also helps clients with any questions about their bill. Her favorite thing about Home Instead is working for a company with a heart for helping others.
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Molly Polglase, Client Care Coordinator

Quality care is the cornerstone of Home Instead. Molly's role focuses on building relationships with clients and monitoring satisfaction with services. Her main duties include quality assurance visits which ensure that services are meeting the needs of clients, in home introductions of CAREGivers to clients, and coordinating care for new clients.

Molly enjoys seeing the relationship grow between our clients and CAREGivers over time. Molly has been with Home Instead since 2017.

Our Team

Your Home Instead team in Westerville, OH possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Testimonial

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