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Home Instead History & Mission 

For over 25 years, Home Instead has delivered compassionate, high-quality care to seniors around the globe.
Home Instead Caregiver and senior woman smile while sitting together on bed at home

Bringing Our Experience To You

As your Columbus and Delaware County Home Instead franchise owners we possess a sincere desire to work with older adults in our community. It's the reason why for over 17 years we have chosen to serve older adults and their families right here in our hometown.

Born & raised in Columbus, we were living in Seattle when we discovered Home Instead. After meeting the Home Instead team in Omaha, we decided to move home to Columbus and opened a Home Instead office based in Granville, serving Licking and Muskingum counties. More recently, we expanded and opened two new offices to serve northern and central Franklin county and all of Delaware county.

4 Generations of Klay’s family
4 Generations of Klay’s family. From left to right: Great Grandmother (Bertha), Grandmother (Maxine), Mother (Mary, an active Home Instead CAREGiver) and older sister Laura as a baby. Klay continues to be inspired by these amazing women who all cared for the generation that came before them. 

We know that caring for an older adult loved one is much more than just helping out. It's about a special partnership in which a senior not only feels cared for but also loved.  That is why we are consistently graded highly by our clients and their families as a trusted provider of compassionate, and reliable companionship and home care services for seniors throughout Licking, Muskingum Franklin, and Delaware counties.

Our quality assurance department strives to make a Perfect Match between our clients and their CAREGivers.  All of our CAREGivers are carefully screened and are required to complete extensive new-hire training and as well as ongoing professional CAREGiver development instruction. They are continually recognized for their outstanding service.

We are committed to helping our community's older adults, whether it is through companionship, meal preparation, personal care, or assistance with daily living skills.  We are passionate about exceeding the needs of our older adult community and are actively involved with senior organizations within our community. 

No matter where seniors live, in their home, in assisted living facilities or even nursing homes, Home Instead provides extensive home care services and we can provide everything you'd do for your loved one and more, so you'll have confidence that your loved one is safe... whether you live several states away or just miles down the road.  Service can be arranged for as little as 4 hours, or as many as 24 hours, up to 7 days per week (including holidays). 

Our office is open 8:30 am to 5:00 pm Monday through Friday.  In addition to our normal business hours, we can be reached by phone 24 hours a day, 7 days a week.

We are a Better Business Bureau accredited business, with an "A+" rating.

More than a Business: A Mission in Life

Providing compassionate, individualized assistance to our clients and families in a culture of collaboration, trust and professionalism.

We live the mission with our CAREGivers, our staff and our community by:

  • Treating each other with dignity and respect
  • Encouraging and supporting each others’ growth
  • Building value in our service to others
  • Honoring God in all we do

When you choose Home Instead to help your family, you’re partnering with us on our mission to improve the lives of seniors (and their families) everywhere.

With love,

Amy and Klay Huddleston, franchise owners