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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Anne Peters

Anne Peters: Franchise Business Owner

Anne is our Franchise Business Owner; she started her career with Home Instead Inc. working for the home office in Omaha, NE in 2004. Her husband, Troy, and she purchased the Polk Co. franchise in 2008. Anne focuses on creating a culture of leadership, promoting HI in the community and planning community service projects. She loves creating greater awareness in the Des Moines area regarding senior issues, challenges and needs. Anne currently serves on the Board of Iowa Center for Home Care. She spends her time traveling with family, decorating her home, and preparing delicious meals for her family & friends on Sunday nights.

Staci Schwarz

Staci Schwarz: Director of Internal Experiences & Care Pro Supervisor

Staci is our Internal Director & Caregiver Supervisor. She has a passion for encouraging & coaching Care Pros alongside their career path. Staci will conduct Care Pro evaluations and she will be your go to PERSON for any questions etc. Also, she assists our Social Committee with planning activities that bring our team together, it is always a blast! Staci loves spending her time reading, traveling the world, and hanging out with her family.

Leah Barkey

Leah Barkey: Client Care Manager

Leah is our Client Care Manager; she oversees the HI client care team and is vital in directing care consultations. She loves meeting with and onboarding new clientele, oversees the quality assurance program and partners with local referral providers in the DSM metro. Leah spends her extra time being a mom to her three children, four stepchildren and enjoys doing anything active.

Kim Williams

Kim Williams: Client Care Advocate

Kim is one of our Client Care Coordinators, she has a passion for cultivating meaningful relationships and exceptional experiences between clients and Care Pros. She serves as a liaison between families, clients, and Care Pros to ensure that client needs are met with excellence. Kim has a background in social work and is passionate about supporting clients with dementia and their families. She is a busy mom when she is not in the office and loves spending time with her three amazing kids.

Nina Boucher

Nina Boucher: Client Care Coordinator & Registered Nurse

Nina is one of our Client Care Coordinators and Registered Nurse. She serves as a liaison between families, clients, and Care Pros to make sure clients' needs are met with excellence. Also, as a RN, she is responsible for educating our Care Pros in providing the best nurse directed cares to our clients. Nina loves spending time with her family.

Dixie Burkhart

Dixie Burkhart: Scheduling Coordinator & On-call Supervisor

Dixie is one of our HI Scheduling Coordinators and On-call Supervisors. Any changes to your schedule need to go through Dixie or Andrea. She enjoys matching the right client with the right Care Pro, to watch them succeed and build a long-lasting relationship. She is dedicated to helping Care Pros when she is on call to give their clients the best care possible. She was Caregiver of the Year in 2020. Dixie loves traveling to visit her family in Missouri, she is a mother of three and two dogs.

Lori Cason

Lori Cason: First Impressions Specialist & Weekend On-call Supervisor

Lori, as our First Impressions Specialist, is an expert at taking inquiry calls, coordinating long-term care, and creating positive lasting impressions with our clients and Care Pros. As the weekend On-Call Supervisor, she is there to help assist and coach Care Pros with any questions regarding their client’s care or schedules. Lori was Caregiver of the Year in 2018. She has five fury children that she loves so much and always keep her laughing.

Heather Barber

Heather Barber: Home Care Consultant

Heather is our Home Care Consultant; she has a passion for helping others find solutions to their needs. Her goal is to maintain and build relationships with referral providers and educate the community about Home Instead Home Care. Heather has her degree in Children, Family Services and Aging Services Management. She is an asset to our client care team as well and walks beside families in need in our community. Heather loves to spend time with her three children, beautiful granddaughter and is always on the go.

Dera Aswegan

Dera Aswegan: Training Specialist

Dera is our Training Specialist; she sets up Care Pros for success in their careers. She specializes in Care Pro quality training, personalized care team meetings and one-on-one training. Her primary goal is to ensure that HI is a place of belonging, fulfillment, and encouragement. Dera is an Alzheimer's advocate in the DSM Metro and has been a grand champion for the Walk to End for the last 5 years. She is active in the women’s & prayer ministries at Hope Lutheran Church, loves long countryside drives and is always trying something new in the kitchen.

Kait Kelly

Kait Kelly: Recruitment Coordinator

Kait is our Recruitment Coordinator, she has a passion for helping individuals thrive in their career paths. She is tenacious, unabashed and an incredible advocate for the Care Pro position. Kait loves to share resources with candidates not only for HI but in the community as well. She specializes in proactive recruiting, sourcing, and helping candidates through the HI hiring process. Kait is a new mom to her beautiful daughter, loves to spend time with her crazy pup Bejorn and husband Patrick.

Our Team

Your Home Instead team in Urbandale, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in Urbandale, IA. Click the button below.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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