Scheduler

SCHEDULER

Do you adapt well to change and have a positive attitude?

Home Instead is seeking an enthusiastic multi-tasker to join us in our mission to enhance the lives of aging adults and their families. This full time role is at the center of the business with the main responsibility of meeting the scheduling needs of our valued clients and CAREGivers. This person must thrive in a fast paced environment and have exceptional computer and communication skills. This skilled problem solver must also be able to motivate and inspire a team and effectively and promptly respond to the changing scheduling needs of the seniors we serve. In addition, this person will provide support, leadership and guidance for CAREGiver and client questions and concerns. This position in the Norfolk office will also require some evening and weekend on call coverage.

Key Strengths:

• Strategic thinker and problem solver with a memory for details
• Great at multitasking – A natural problem solver
• Works well under pressure in a fast-paced environment
• Organized and efficient – follows a plan
• Excellent communication skills – builds relationships easily and naturally
• Positive and collaborative team player

Qualifications and Experience:

• Prior experience in a scheduling role in a high volume, performance driven service environment is definitely a plus
• Proficiency in MS Office, Word, Excel and other scheduling or CRM software systems is an asset
• Background in business, human resources or healthcare is preferred
• College degree preferred but not required

If developing strong relationships, scheduling, and daily communication by phone, email and text peeks your interest, then we want to hear from you!

A criminal background check, drug screen and reference checks will be conducted for the successful candidate.