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Careers

Staffing Coordinator / Front Desk Receptionist

Seattle, West Seattle and Shoreline

Staffing Coordinator / Receptionist

Home Instead – Seattle, WA
Pay: $24–$26 per hour (DOE)
Job Type: Full-time


Home Instead Seattle is looking for a Staffing Coordinator / Front Desk Receptionist to join our team! This full-time role combines front desk phone answering and client service with home care scheduling responsibilities.

If you're organized, people-focused, and thrive in a fast-paced environment, we want to hear from you.


Responsibilities:

  • Answer incoming calls and route them appropriately

  • Greet visitors, caregivers, and clients at the front desk

  • Create and maintain client and caregiver schedules

  • Match caregivers with clients based on availability and compatibility

  • Respond to scheduling changes, call-outs, and emergencies

  • Maintain accurate records using scheduling software

  • Work closely with other administrative team members to ensure high-quality service

  • Assist with general office support as needed


Qualifications:

  • Prior experience in scheduling, receptionist, or staffing coordination roles preferred

  • Excellent communication and interpersonal skills

  • Comfortable managing multiple priorities in a fast-paced environment

  • Proficient with Microsoft Office and able to learn scheduling software

  • Experience in home care scheduling a plus

  • NA-C or HCA certification is a plus (but not required)


Schedule:

  • Full-time

  • Training: Monday–Friday, 9:00 AM – 5:30 PM (30–60 days)

  • After training: Monday–Friday, 8:00 AM – 5:00 PM (1 hr lunch)

  • Occasional on-call duties with additional compensation


Benefits:

  • Paid time off (PTO)

  • Holiday pay

  • Medical and dental insurance

  • Simple IRA with up to 3% company match

  • Supportive team environment

  • Opportunity to work for a long-standing, mission-driven organization


About Us:

  • Locally owned and operated for over 20 years

  • Part of a nationally recognized, award-winning Home Instead franchise

  • Seattle-based team with 150+ years of combined industry experience

  • Committed to delivering compassionate, reliable home care to seniors


Apply today – We look forward to connecting with you!
Beginning interviews the week of 10/13/2025.

Job #20230967
Pay Range $24-26
Home Instead
Seattle WA