
Care Pro Team Page
Resources for Care Professionals employed by RKL GROUP, INC. & KL SOLUTIONS, INC. dba Home Instead
Welcome! This is for employees only. Have a question about how to do something? We have lots of answers right here! Please look below. Call us at 2᱐6-622-4663 if you don't find what you need.
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Call 2᱐6-622-4663
Frequently Asked Questions from Care Pros:
The 8th and 23th of each month.
All CARE Pros will have access to the PayPIus system once they receive their first check. CARE Pros will be able to view not only their current pay statement, but previous pay statements, W-2 forms and other pay related information such as Sick Time and W-4 information.
First, attempt to try clocking in through the ClearCare Go App. Ensure you have a good phone signal. If not successful the first time, please try again.
If this does not work, please call the toll-free Telephony number 888-869-0148. You must call this number from the client's phone. If neither of these steps work, call the office and we will help resolve the issue.
Reminder: It's important to clock in and out so that you are paid properly and document the day.
Please add the numbers below to your contact list in your cell phone:
Main number: 2᱐6-622-4663
Scheduling Line: 206-622-4611
Telephony clock in/out: 888-869-0148
Please DO NOT TEXT out of a shift. The person you text or an old message you text to may not be seen in time. You must call the main number 2᱐6-622-4663 to call out of work.
Care Pro Forms, Links and Information
- Incident Report: Click Here - Please download form, fill in and email to [email protected]
- Time Off Request Form: Click Here - Please download form, fill in and email to [email protected]
- Holiday Schedule PDF
- Seattle Labor Standards PDF
- Home Instead Assistance Program - 24/7 access to mental health professional (Unlimited phone and e-counseling)
- How to Log Into Empower - Caregiver Learning and Development Platform
- Clocking In and Out: Mobile App and Telephony
- CarePro Apparel: Ideal Images
Care Pro "How To" PDFs:
Care Pro Daily Tasks Resources:
- Caring for Clients with Alzheimer's Disease - Late Stage
- Care Pro's Role in a Facility
- Fall Prevention
- Food Safety
- Incontinence Care
- Managing Clients with Depression
- Personal Care Skills
- Standard Precautions
- Team Work Guide
- Treating the Client's Family with Dignity and Respect
Care Pro Suggestion Box:
Got a suggestion? Tell us what we can be doing better for Care Pros: