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Care Pro Team Page

Resources for Care Professionals employed by RKL GROUP, INC. & KL SOLUTIONS, INC. dba Home Instead

Welcome! This is for employees only. Have a question about how to do something? We have lots of answers right here! Please look below. Call us at 2᱐6-622-4663 if you don't find what you need.

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Call 2᱐6-622-4663

Frequently Asked Questions from Care Pros:

The 8th and 23th of each month.  

All CARE Pros will have access to the PayPIus system once they receive their first check. CARE Pros will be able to view not only their current pay statement, but previous pay statements, W-2 forms and other pay related information such as Sick Time and W-4 information.

Click Here for Complete Instructions on Accessing PayPlus

First, attempt to try clocking in through the ClearCare Go App. Ensure you have a good phone signal. If not successful the first time, please try again.

If this does not work, please call the toll-free Telephony number 888-869-0148. You must call this number from the client's phone. If neither of these steps work, call the office and we will help resolve the issue.

Reminder: It's important to clock in and out so that you are paid properly and document the day.

Please add the numbers below to your contact list in your cell phone:

Main number: 2᱐6-622-4663

Scheduling Line: 206-622-4611

Telephony clock in/out: 888-869-0148

Please DO NOT TEXT out of a shift. The person you text or an old message you text to may not be seen in time. You must call the main number 2᱐6-622-4663 to call out of work.

Care Pro Forms, Links and Information

Care Pro "How To" PDFs:

Care Pro Daily Tasks Resources:

Care Pro Suggestion Box:

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