
Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Olympia, WA.
Our awesome office staff ready for our Quarterly Care Pro Meeting!
Getting some great training in!
Celebrating milestones at Convention 2023
Not only co-workers, but friends!

Proudly Serving Aging Adults & Their Families
Our Promise
As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community

Kari Smith, Franchise Owner
Kari stepped into her role as owner at the beginning of September 2019. She is thrilled to be working with the caring office staff and Care Pros here at Home Instead in Olympia and surrounding areas. She and her husband both grew up in Olympia, met in high school and moved back to raise their four children near their families in a community they have loved. They own two Cutters Point Coffee shops in Lacey, WA and have run those both for close to two decades.
She has a passion for serving people, whether that is through the ministry of Young Life where she volunteered for years with high school and middle school students or through the church where her husband pastored or at home with her four kids running around to soccer, basketball, football or baseball games and practices or to the ballet studio and theater or just trying to get dinner on the table for the whole family to sit down and eat together!! She is about people, which is what drew her and Rhyan to Home Instead.
This business is about serving people, sometimes in their greatest need, and we get the privilege to step into those places with families and we consider it an honor. To us, it's personal.
Kari enjoys traveling to explore new places and cultures and spectating at her kids' activities watching them do what they love!

Rhyan Smith, Franchise Owner
Rhyan is thankful for the opportunity that Home Instead gets to step in and help families sometimes in their greatest time of need. He and Kari started their time as owners at the beginning of September 2019 and he is encouraged to get to be part of the caring, compassionate staff here in the Olympia office.
He is a retired pastor and a current real estate agent working with the local Olympic Sotheby's International Realty real estate office and has been an integral part of our team by building relationships with employees and community members learning how we can help and offer encouragement and solutions to aging adults and their families.
Helping others has been what has defined most of who Rhyan is as he has served in ministry roles over the years through Young Life and churches serving youth and their families and then the entirety of the church body and all that encompasses the joys and struggles of real life of real people. Life is not always easy and he hopes Home Instead can help in whatever ways would be beneficial to our clients and their families.
Rhyan enjoys reffing basketball, traveling with his family and getting in a round of golf every once in a while in his free time!

Connie Zaddack, General Manager
Connie Zaddackr is our General Manager, and a native of Olympia. Connie has been advocating for seniors for over 30 years, which is when she began owning and managing her own Adult Family Home. Connie's entire life has been spent working and caring for those who are most vulnerable - children, those with special needs, the disabled, and seniors. Connie has served on the Board of Directors for a local Senior Center, and a local Supported Living Group Home Association. She has also spent many years in full time church ministry.
Connie has two adult daughters and two very special grandchildren! Outside of work she enjoys playing with her grandchildren, singing, reading, enjoying the outdoors, and watching movies.

Trina Townsend, Care Pro Mentor/Trainer
Trina knew at a young age that she loved helping people. Even in junior high she volunteered at a school for those who were handicapped. She has taught Sunday School, Vacation Bible School and was a camp counselor. After earning her AA degree in California with certification as a dietary supervisor and culinary emphasis, she soon learned that her love for people was stronger than her love of cooking. She lived in and worked at a group home for adults with developmental disabilities for 12 years. She moved to Washington where she continued to work in group homes and coached Special Olympics.
She became a CNA and then worked in a nursing home and soon discovered she was more suited for in-home care and is delighted to be part of the Home Instead team. She loves the fact that she gets to support our Care Pros by making sure they have all the tools, training and support necessary to care well for our clients and their families.
When not working, she enjoys volunteering with a ministry that helps people get food and other needs met.

Rocio Stapp, Service Coordinator
Rocio’s professional journey began in Florida at a construction company where she started as a receptionist and advanced to the position of office project manager, gaining valuable experience in managing complex tasks and projects. After returning to California, she transitioned to a community medical clinic serving as an HR Assistant, Credentialing Specialist, and Payroll Administrator.
Guided by a deep sense of faith, and believing that God has a unique plan for her, it has influenced the direction of her career leading her to a Care Professional position with Home Instead. Using her professional strengths and experience in the field of caregiving, it was a natural progression to step into the role of Service Coordinator. Because she finds great fulfillment in helping others and understands what it takes to be a great Care Professional, she is able to provide Clients and Care Pros alike the care and attention they deserve. Her role allows her to make a direct impact on people’s lives, and she considers it a privilege to be in a position where she can make a positive difference.
Born and raised in Los Angeles, Rocio grew up in a close-knit Latino family that instilled in her the values of hard work, faith, and community. Her upbringing was rich in culture and tradition, shaping who she is both personally and professionally. Beyond her professional life, she has a deep love for animals and with her family cares for a variety of pets, including chickens, a rooster, a cat, dogs, a rabbit, and pigeons. Caring for these animals brings her joy and a sense of fulfillment, further reinforcing her commitment to nurturing and caring for others.

Richard Kim, Client Care Coordinator
In 2022, Richard embarked on a meaningful journey with Home Instead, driven by a profound passion to make a difference in the lives of aging adults. With a heart brimming with empathy and a desire to serve, Richard found purpose in providing care and companionship to those in need.
Through his work as a Client Care Coordinator, Richard plays a crucial role in overseeing and coordinating client care, ensuring that every individual receives personalized attention and support. With a blend of hands-on experience and a compassionate approach, Richard continues to advocate for the best possible care for clients, fostering a positive and comfortable environment for both clients and their families.
Outside of work, Richard enjoys playing the guitar, reading and spending quality time with family.

Caroline Vann, Client Care Coordinator
Caroline was raised in diverse environments that shaped her worldview. She has dedicated over 11 years of her life to serving her country in the U.S. Army as a combat medic. Throughout her military career, helping others has remained the cornerstone of who she is. She has had the privilege of serving in multiple capacities, including program manager, equal opportunity leader, and victim advocate, all of which required client-centered care.
Transitioning from military service, she discovered that joining the Home Instead family has allowed her to continue serving her community in meaningful ways. She believes this organization truly embodies the spirit of community and represents the gold standard of people-centered care, values that align perfectly with her own.
When she's not working, she treasures spending time with family and friends, traveling, and attending her children's extracurricular activities. She also enjoys watching anime and remains active in volunteer work, always looking for opportunities for growth for herself and her family.

David Holmon, Business Development Advisor
David grew up locally in Lacey and has always been a people-person. He is a family man who cherishes spending time with his mom and sisters. David was drawn to caregiving by taking care of his mother after a surgery and realized at that time what it really takes to care for elderly loved ones. Working at Home Instead has allowed him to connect with and care for others and feel even more fulfilled in his life. He is aware now more than ever the impact of Home Instead in people's lives and our community as a whole.
David enjoys competition and has been very competitive in sports since he was young. He grew up playing basketball, football, and track & field and was fortunate enough to have competed in track and field in college attending the University of Idaho. He believes participating in sports builds character and offers valuable life lessons.
In his spare time he enjoys hanging out with friends and loved ones watching sports as well as eating good food with amazing people. Visiting new places and experiencing new things is also on the top of his list, especially since we only live once! “May the best of our todays be the worst of our tomorrows.”

Erica Baldwin, Recruitment and Engagement Coordinator
Being raised in many environmental settings in Alaska, along with a rich heritage of Native American Indian, Alaska Native and European ancestry, from an early age, Erica’s caregiving instincts shone brightly. As the eldest sibling, she cared for her two younger brothers, babysat neighborhood children, and worked alongside her mom, a teacher, supporting classroom activities. This foundation paved the way for her first job in an afterschool program and later, her early career as a caregiver at age 18. Erica developed a profound bond with her first client and their family, gaining both confidence and invaluable life experience.
After exploring various roles, Erica found her true calling in caregiving again. Joining Home Instead was transformative for her—an environment where genuine connections flourish and the mission to "Live Home Instead" resonates deeply. Within a year, she expanded her skills, grew her knowledge, and earned a promotion to Recruitment and Engagement Coordinator. Erica cherishes the opportunity to contribute to this company and make a meaningful impact on the lives of others.
Beyond work, Erica is a lifelong learner with aspirations to study Radiology. Her curiosity about the interplay of small components in creating larger systems drives her academic ambitions. In her spare time, she enjoys outdoor adventures, creating art, gaming, working out, and exploring with her dog, Kirby. Erica’s commitment to self-care and her healing journey reflect her dedication to being her best self—for her clients, her team, and her community. To Erica, caregiving isn’t just a job—it’s ingrained in her very being. She is excited to see how in-home caregiving will continue to evolve and shape lives in the future

Amor Mendoza, Office Coordinator
Raised in the Lacey/Olympia area, Amor has always had a passion for helping others. She has been a natural leader and advocate for those around her. At Home Instead, Amor brings warmth, dedication, and strong organizational skills to her dual roles as both a care Professional and Office Coordinator. Going on her third year working at Home Instead, Amor has built kind and genuine connections with clients, other Care Professionals and office staff.
In addition to her work at Home Instead, Amor shares her love for music and movement as a dance instructor. Teaching all ages, various forms of music genres and Mexican traditional dances as well. Staying true to her roots and sharing how fun dancing can be!
Amor also gives back to the community by volunteering as a hiking guide. Founder of her own hiking group, she has been building community and keeping everyone active, enjoying the beautiful nature. Traveling all over the state of Washington, to enjoy its beaches, state parks, lakes, forests, rivers, and mountains!

Joan Tindall, Office Coordinator
Joanie is a recent transplant from Texas. She and her husband moved to the Tumwater area to be nearer to family and has been a pastor's wife for over 40 years. She and her husband of 45 years were both raised in Houston, Texas and met at church. They have three grown sons, three daughters-in-law, whom they consider daughters, and four grandchildren (4-16 yrs old). Joanie has a diverse vocational background in banking, church administration and caregiving, which lends itself perfectly to her role as one of our front desk Office Coordinators.
Her Christian faith is very important to her and she enjoys helping those in need. In her spare time she loves being with family, playing family games, gardening and enjoying the outdoors. She taught Latin for 8 years and was fortunate enough to be able to transition to teaching at her grandsons’ homeschool group in the area. She also loves volunteering in various ministries through her church and community.

Tina Roter, Office Assistant and On-Call Coordinator
Tina grew up in the Pacific Northwest and moved to Nevada when she was a teenager. She worked for state government in Nevada for 30 years and when she retired, she chose to move back to Washington state. When her mom had a stroke, she made the decision to take care of her, and this is where she entered the caregiving world!
She took on a part-time job as a caregiver in addition to her full-time job working for the state. She found that she loved caring for elderly and disabled people. At one point she tried just working for the government again, but found her calling was still with helping those in need be able to remain in their own homes. Her daughter found that this was her passion too after helping to care for her grandmother, so she is a caregiver now as well.

Amber Trull, On-Call Coordinator
Amber started a short career working as a Certified Nursing Assistant (CAN) right out of high school and then moved into property management and toward a degree in education. She discovered Home Instead and just loved it. It was super meaningful for her to be able to ask her clients how they were doing and be there long enough to hear their answers and engage with them. She hadn’t experienced that sort of personalization in other care settings and she wanted to do more of that, which is why she stayed for eight years! She left Home Instead to become a teacher and worked in education for nine years before coming back to Home Instead.
She is mom to two now adult sons and lives with her husband and cat in her newly empty nest in Yelm. She considers herself semi-pro as a youth and now college sports fan (!), enjoys crafts and spending most of her days trying to live God’s call on her life which is encourages connection with others.
Our Team
Your Home Instead team in Olympia, WA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
Click the button below to apply for in-home caregiving jobs in Olympia, WA.
