Service Coordinator

The Service Coordinator or Scheduler has the primary responsibility of building new relationships with clients, their families, and also within the senior care communities.

PLEASE APPLY ONLY IF YOU HAVE AT LEAST 1 YEAR EXPERIENCE AS AN OFFICE LEVEL EMPLOYEE AT A HOME CARE AGENCY

Excellent Benefits Package Including:

• Competitive starting salary depending upon experience
• Holiday pay Vacation pay
• Great Pay with paid training through the year
• Very friendly office staff to train and assist you
• Opportunity for Advancement within our office

Responsibilities Include:

• Meet with prospective clients and family members conduct care consultations and provide solutions to care needs by creating a plan of care.
• Provide ongoing care management assessment via quality assurance visits to assure excellent service from our caregivers
• Matching caregivers to clients and scheduling services
• Assist with recruiting caregivers
• Serve as a liaison between all clients and their assigned caregivers conduct caregiver introductions to new clients
• Develop and maintain relationships with referral partners in the senior community to generate new business that is consistent with Home Instead standards
• Maintain clear and concise written assessment of client's care goals and update the care plan as necessary

Qualifications:

• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver’s license and valid auto insurance
• College degree preferred
• One year experience in home care