Why we’re the most trusted home care service in Norfolk and Columbus, NE:
We’ve been caring for Norfolk and Columbus, NE for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Corliss K.
I heard about Home Instead about three years ago from Kiara. I have watched what they do for their clients and the community. They truly care about everyone, they remind me of a school teacher, my children had, if they came with a question, she gave her full attention to them. Andrea and her staff are the same way when Kiara goes out to see the people she wants to contact each one personally she does a great job.
Mary S.
I HAVE HAD SEVERAL CAREGIVERS WHO WERE WONDERFUL. MISCELLE, NASHA, IQRA, VERLENE, AND AMBER - JUST TO NAME A FEW. THEY ARE ALWAYS CHEERFUL, KIND, AND CARING IN ALL THEY DO. I LOVE THEM ALL.
Cindy S.
Kim Staroscik is awesome. She does an amazing job. She is helpful and encouraging.
Sandra R.
Ginny is heaven sent! She is so great in caring for my Mom. They have wonderful conversations and enjoy religious programs. Mom requires 24x7 care, and Ginny gives me a break to run errands and relax. Both of our lives are enhanced because Ginny is there to care for Mom.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Norfolk and Columbus, NE help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Respite Care
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
24-Hour Care
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
Transitional Care
After surgery or a hospitalization, our Care Pros can help you home safely, get you settled comfortably, and provide the ongoing support and medication reminders needed for a smooth recovery.
Specialized Home Care
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
End-of-Life Care
Working alongside palliative care teams or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
In-Home Companion Care
Sometimes the best care is conversation and quality time. Our Care Pros provide companionship and social engagement, whether it’s playing cards, going for a walk, or sharing lunch.
All Home Care Services
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Errands & Appointments
Have an appointment, or need groceries from the local store? We offer safe accompaniment to just about anywhere around town.
Serving Norfolk and Columbus, NE and the surrounding area.
Since 1996, Home Instead has been part of the community, providing quick access to top-rated home care in Norfolk and Columbus, NE.
Proudly caring for communities near you:
Bancroft, Battle Creek, Beemer, Carroll, Clarkson, Columbus, Creston, Duncan, Foster, Hadar, Hoskins, Howells, Humphrey, Laurel, Leigh, Lindsay, Madison, McLean, Meadow Grove, Monroe, Newman Grove, Neligh, Norfolk, Osmond, Pender, Pierce, Pilger, Plainview, Platte Center, Randolph, Rogers, Schuyler, Stanton, Tilden, Wayne, West Point
…to name a few.
Get started with the most trusted home care in Norfolk and Columbus, NE
We're here to listen and guide you through every step of the decision-making process. Our Norfolk and Columbus, NEcaregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Norfolk and Columbus, NE community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Pawnee Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Columbus Community Hospital or CHI Health (Columbus).Call Home Instead Norfolk and Columbus, NE at (402) 379-8225 or request a free consultation to begin creating a personalized care plan.
Get to Know a Care Pro
Chenoa P., Home Instead Norfolk and Columbus, NE
Chenoa P of Home Instead Norfolk provides heart-led support rooted in years of life experience. Chenoa comes to us with a background in i am a 44‑year‑old mother of three boys, and throughout my life i've gained experience in a variety of roles that have strengthened my ability to work with people. i've held many different jobs over the years, including owning and operating a bar, which taught me how to communicate effectively, stay calm under pressure, and connect with individuals from all walks of life.
these experiences, combined with my natural patience and compassion, have helped shape the caregiver i am today. they've given me strong interpersonal skills, adaptability, and the ability to build trust quickly — all of which are essential in providing quality in‑home care.. With About 6 months at Home Instead, Chenoa has built relationships rooted in trust, compassion, and shared joy.
For Chenoa, the reward is in the connection. "What I love most about caring for older adults is the opportunity to make a meaningful difference in their daily lives. I enjoy building trust, listening to their stories, and helping them maintain comfort, dignity, and independence. Every person I care for has a unique history and perspective, and being able to support them with patience, respect, and compassion is truly rewarding. Knowing that my presence can bring comfort, safety, and companionship is what makes this work so fulfilling for me," Chenoa shares. Through these shared moments, Chenoa has learned valuable life lessons, noting, "A lesson that has really stayed with me is how much it means to clients when you are truly present with them. Even small moments of attention, listening, and genuine connection can make a big difference in their day. Being present shows them that they matter, and it reminds me that sometimes the simplest things—like sitting with someone, listening to their stories, or just being there—can have the biggest impact."
Chenoa's daily goal is simple: ensure every client feels safe, comfortable, and cared for. Skilled in i feel especially skilled in providing companionship care. i'm confident in creating a warm, supportive environment where clients feel comfortable, engaged, and valued. i enjoy spending time talking with clients, sharing activities, and offering emotional support throughout their day. building genuine connections comes naturally to me, and i take pride in helping clients feel less isolated and more connected. whether it's conversation, light activities, or simply being a steady, reassuring presence, companionship is where i feel i make the biggest impact., Chenoa finds joy in the details of each visit. "My favorite part of a typical day at Home Instead is interacting with clients and getting to know each of them on a personal level. I enjoy learning their routines, preferences, and personalities so I can support them in the way that works best for them. Building those connections and figuring out how to make their day a little easier, more comfortable, and more enjoyable is what I find most rewarding," Chenoa says of a typical day.
Chenoa praises the local team for their dedication and communication. "I believe our Home Instead office stands out because we offer a wide range of in‑home services that allow us to support people from many different walks of life. Whether someone needs companionship, personal care, mobility support, or help with daily routines, we're able to meet them where they are. Our team is flexible, compassionate, and committed to providing care that truly fits each individual's needs, which makes a big difference for the families we serve," Chenoa notes. "One thing I'm really proud of is how well our local team makes sure every client feels seen, heard, and valued. They take the time to listen and understand each person's needs, which helps clients feel truly supported. I'm also proud of the way our team goes above and beyond during the holidays—like giving gifts at Christmas to older adults who may not have family around. Those small acts of kindness make a big difference, and it shows how deeply our team cares about the people we serve."
In every way, Chenoa reflects the heart of caregiving: consistency, connection, and the quiet pride of knowing you've made someone's life better today.
Helpful FAQs
At Home Instead, we've helped families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
- Missed medications, meals, or appointments
- Challenges with bathing, dressing, or mobility
- Increased forgetfulness or signs of memory loss
- Withdrawal from social activities
- Stacks of unopened mail or unpaid bills
- Family caregiver stress or burnout
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
- You're juggling caregiving with work, family, and your own well-being
- Your loved one's needs are growing beyond what you can manage alone
- You're noticing signs of burnout, frustration, or fatigue
- You want a consistent, trusted partner to rely on
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
- One-on-one attention in familiar surroundings
- A flexible schedule that fits your lifestyle
- Support with meals, mobility, personal care, and companionship
- Help from Care Pros who get to know your loved one—building trust and routine
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
- Professional hiring, training, and supervision
- Background checks, insurance, and 24/7 backup support
- Personalized matches and no long-term contracts
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
Here's how it works with Home Instead Norfolk:
- We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
- We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros speak Spanish and bring years of experience supporting chronic conditions or memory care.
- We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, transportation, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
- We stay connected. Our Norfolk office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.
Here's what sets our Norfolk Care Pros apart:
- They're trained and trustworthy. Each Care Pro goes through a thorough background check, drug screening, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
- They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
- They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
- They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.