Meet Our Team

Michael is a graduate of Mars Hill University with a BS in Biology and Tusculum University with a Master of Management Degree. It was at Mars Hill University where Michael met his wife, Shannon and they have been married since 1989. In 2006, Michael felt a calling to leave his chemistry profession of 18 years to open Home Instead in North Wilkesboro, NC. Michael has a passion for helping seniors and strives to provide the best possible care for them.

Email: [email protected]   Office: 336-838-4040

Shannon is a graduate of Mars Hill University. We were very blessed to have Shannon join our team in 2012, after she taught first grade students for over 20 years. Her excellent organization and attention to details is crucial to meeting the everyday demands of home care. Shannon and her husband, Michael Goodman, have been married since 1989.

Email: [email protected]  Office: 336-838-4040

Cyndi graduated from Wilkes Community College with a degree in Medical Office Assisting. Her mother and grandmother were both nurses. Watching them take care of people since she was a little girl helped guide her into caregiving. Cyndi joined our team in 2014 as a CAREGiver and transferred into the office in May of 2015. Since that time, she has been able to put her organization and love of people to good use by making sure our clients receive the best possible care we can offer them by teaching our CAREGiver Orientation Training, and Alzheimer's & Dementia Training. In addition to training, Cyndi does billing, reviews client care plans & reviews client charts making sure that our clients are getting top quality service. Cyndi and her husband Shaen have 2 beautiful children and 5 beautiful grandchildren. Cyndi and Shaen reside in Millers Creek.

Email: [email protected]  Office: 336-838-4040

Connie is married to her high school sweetheart and they reside in the East Wilkes area. She has several years of retail management and customer service experience, but her education is in healthcare. She completed her Bachelor's in Healthcare Administration in 2010. She enjoyed working in retail, but her desire has always been to work in health care. Since starting her healthcare journey in 2010 she has gained experience in different settings such as hospice care and home health. Her journey has ultimately brought her to Home Instead and she is an avid believer in helping people in their homes.

Connie began working with Home Instead in January of 2019. She is honored to be a part of Home Instead where our staff genuinely cares about the community and enriching the lives of seniors.

Email: [email protected]   Office:336-838-4040

Chandra earned her ADN from Wilkes Community College and her BSN from Appalachian State University. She resides in Ferguson with her incredible family. Chandra has been with Home Instead since March 2023. Her favorite part of working with clients and caregivers is being able to treat people with respect and dignity.

Email: [email protected]  Office: 336-773-9754

Kristie earned her ADN from Wilkes Community College and her BSN from Western Governors University. She was born and raised in North Wilkesboro. Kristie has been with Home Instead since September 2024. Her three children keep her busy with baseball, drama, dancing, and singing. Her favorite part of the job is meeting and assisting members of the community.

Email:[email protected]   Office:336-838-4040

Melody joined the Home Instead family in November of 2023. She has many years of experience in home health, labor and delivery, and Hospice. Days she is not working at Home Instead are filled with lots of fun and hugs from her granddaughters.  

Email: [email protected]    Office: 336-838-4040

Brenda joined Home Instead in May of 2024, she graduated in 1977 from Wilkes Community College as an LPN.  She went back to school after 21 years LPN nursing, and in 2001, graduated from Caldwell Community College with an Associate RN degree—receiving the  Faculty Award from the Nursing Faculty.  .

Her and her husband Bill just celebrated 53 years of marriage, July 31, 2024.  They have two sons—Adam (Mabe-wife) who have our two grandchildren—Ory & Juliet and live in Austin, TX.  Their oldest son, Billy, Jr. (Leigh-wife)—live in Santa Fe, New Mexico.     

Email: [email protected]   Office: 336-846-5050

Jennifer joined Home Instead in July of 2019 as their High Country Manager. She has a passion to serve the senior community and strives to help make a difference by providing quality services that helping our clients stay in the comfort of their homes. She has over 30 years of community service experience. Jennifer is the first person you will meet when seeking help in the High County area and will work with you in finding and proving the best services to meet your needs. She earned her Bachelor’s in Human Service Management through the University of Phoenix. Jennifer resides in Ashe County with her Husband and two dogs Buddy and Biscuit. She spends her free time with family, friends, and community events.

Email: [email protected]  Office:336-846-5050

Leslie joined our team in September 2019. Leslie has over 28 years of customer service experience. She enjoys helping others and working with our clients and caregivers. Leslie married her husband in 2001. They have one daughter River and two dogs Emmy and Willow. In her spare time, she enjoys watching her daughter play volleyball and spending time with her family outdoors hiking, camping, and kayaking. She resides in Ashe County with her family.

Email: [email protected]  Office:336-846-5050

Stacy started working with Home Instead as a caregiver in 2020, before transferring into the office in 2024. Stacy is married to her best friend and together they have 5 beautiful children and 4 precious grandchildren. Working with the senior community has always been a part of Stacy’s field of work. She has a love of people and a passion for helping seniors.

Email: [email protected]  Office:336-846-5050

Kayla married her high school sweetheart and they have been married since April 2010. They share two daughters, Kelsey and Allison and a little boy Levi. On her off time you can find her and her family enjoying the great outdoors through camping, riding bikes, and gardening!  Kayla has a passion for being an active member of her church. Her current roles within her church community are, vacation bible school director, choir director, and she is a teacher in their children’s class as well. One of Kayla’s favorite quotes are, “With God first all things are possible.”

Email: [email protected]  Office: 336-838-4040

Misty joined our team in April of 2022, she has 17 years of customer service experience with her most recent in retail pharmacy for the past 14 years. Misty married her husband Derrick in 2013, they have been blessed with two boys Tucker and Sawyer which keep them very busy. In her spare time, you can find her on the ball field or in a gymnasium watching her sons; Tucker playing basketball and Sawyer playing T-Ball and soccer, or spending time with family. She also loves being involved with her church, going to the beach, and helping others in the community.

Email: [email protected]     Office: 336-838-4040

Mirian Graduated from Wilkes Central High school in 2013. She is bilingual, speaking both English and Spanish fluently.  Mirian Joined our team in November of 2019 as a CAREgiver and transferred into the office February of 2023. She has over 10 years of customer service experience. She enjoys spending time with her two dogs Lilly and Rosie, and her family.

Email: [email protected]  Office: 336-838-4040

Lucy was born June 30, 2019 in Albemarle NC. She joined our Home Instead family not long after. She is a joy to have in the office and keeps an eye on everyone making sure their work is done, usually observing while on top of their desk. She is very energetic and greets everyone when she comes into the office. She enjoys playing with her squeaky balls and taking her brother's toys. She also loves napping on mom's desk and chewing ink pens when she gets the chance. She is our little sunshine and a joy to have in the office.

Linus was born July 8, 2019 in Whitwell, TN. He also joined our Home Instead family not long after. He is a laid-back guy and is always ready to go for a ride. He enjoys greeting his office people in the mornings and working with mom. He loves to play with his soft stuffed squeaky toys, especially his gingerbread boy. He enjoys his afternoon snacks, especially his chew bones. He also loves long afternoon naps close by his mom, usually in her chair. Linus is our little buddy and brings smiles to everyone he meets especially his office staff.