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Home care in Burlington that leads with the heart.


Helping older adults live the life they love in the place they call home.

I'm interested in home care services for:

4.7 star rating on Google (29 reviews)
(336) 227-8800
Home Instead Home Care

Featured on:

Why we’re the most trusted home care service in Burlington:

We’ve been caring for Burlington for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.

Here’s why so many families choose us:


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    Skilled & Trusted Caregivers

    We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.

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    Flexible & Consistent Care

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

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    Matches Made to Last

    Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.

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    Proven Expertise

    Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.

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    Customized Care Plans

    Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.

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    Unmatched Experience

    Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.

Read our local Google reviews

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Noneofyour B.

2 years

I am not an easy customer (as you can tell by my sign in name), I am not a paid marketing company or a relative of someone who works there. I am a white collar professional with a same sex spouse who has anosognosia dementia. Devastating -- wouldn't wish on an enemy (lying, maybe a couple of people -- we all have them). Amber Webb and her team are superb. They are gentle and understanding. Never once felt like I was "less than" due to same sex relationship. They have a great staff of caring people, They work with schedules and are just wonderful. They roll with the mood swings and give me breathing room again. Try them for a week and do some self care, even if it just 4 hours a day. You burning out or ending up in the hospital yourself will cost more.

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Cathy M.

2 years

My dad enjoyed Hone Instead workers. He was very adamant not to have someone come in his home, but after getting to know them he enjoyed having them. Will and Yolanda were the main ones to assist my dad. He was comfortable with them and got to know them as time went on. Thank you Home Instead for helping my dad!

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Darelene M.

2 years

I have used Home Instead for apx 5 years for my mom. They are very supportive and listen to my concerns. Over the last 4 years we were blessed with two extraordinary care givers. The last 2 years we have had the same care giver and she has exceeded my expectations. She is an awesome care giver and she loves taking care of people. Thank you Home Instead for providing mom with care givers that were best suited and again extraordinary.

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Sandra D.

2 years

Thank you for providing supportive services for our Dad. We greatly appreciate Promise interacting with him in various ways for daily living. Also, the administrative staff members were informative , available for inquiries & the monthly procedures were easily maneuvered. .

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David M.

2 years

Home Instead has given our family the peace of mind that we have needed. Not only do they have excellent customer service, but their compassion out weighs any we have seen from any other provider. The word "caring" is synonymous with Home Instead. They took the time to listen and took careful consideration when matching a care giver. The staff have been very patient and understanding through the struggles we have endured with the changes of family dynamics of mental health and Alzheimer's. They have shown professionalism and focus on safety through our experience. No one knows how long we have left to live in this world, but we are grateful that we have been able to count on Home Instead for our mother. Thank you Home Instead.

The care you need for the life you want.


From making a meal to helping a loved one with memory loss, our services and our approach to home care in Burlington help older adults in the area age comfortably and confidently at home.

Trusted help for everyday needs.


We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.


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    Light Housekeeping & Meal Prep

    We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.

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    Errands & Appointments

    Have an appointment, or need groceries from the local store? We offer safe accompaniment to just about anywhere around town.

Serving Burlington, NC and the surrounding area.



Since 2004, Home Instead has been part of the community, providing quick access to top-rated home care in Burlington.

Proudly caring for communities near you:

Burlington, Glen Raven, Elon, Gibsonville, Graham, Rock Creek Township, Greene Township, Central Burlington, City Center, West Davis Street Historic District, East Davis Street Historic District, Elon Town Center, and Ossipee / Elon University

…to name a few.

Get started with the most trusted home care in Burlington, NC


We're here to listen and guide you through every step of the decision-making process. Our Burlington caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.

Staying connected to the Burlington community


Burlington, Glen Raven, Elon, Gibsonville, Graham, Rock Creek Township, Greene Township, Central Burlington, City Center, West Davis Street Historic District, East Davis Street Historic District, Elon Town Center, and Ossipee / Elon University

Call Home Instead Burlington at (336) 227-8800 or request a free consultation to begin creating a personalized care plan.
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Get to Know a Care Pro


Lakeisha L, Home Instead Burlington


“I love taking care of people and helping them out. I enjoy talking with clients, taking them for walks, and simply having meaningful conversations. I love doing different activities with them and seeing them smile.”

Helpful FAQs

If you're wondering whether it's time to get a little extra help at home, you're not alone. We talk with families across City every week who are asking the same question. Sometimes the signs are subtle—a few missed medications, more isolation, or a change in hygiene. Other times, it's a sudden shift after an illness or hospital stay.

At Home Instead, we've helped families recognize those signs and build a care plan that supports independence—not takes it away.

Here are some common signs it might be time to consider in-home care:

  • Missed medications, meals, or appointments
  • Challenges with bathing, dressing, or mobility
  • Increased forgetfulness or signs of memory loss
  • Withdrawal from social activities
  • Stacks of unopened mail or unpaid bills
  • Family caregiver stress or burnout


The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.

Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.

Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.

If you're doing your best to support a loved one at home, it's normal to wonder if bringing in help means giving something up. But in our experience working with families in the City area since foundingYear, we've seen the opposite: in-home care can help you get back what matters most—quality time, peace of mind, and space to breathe.

Here's when home care might be the right step:

  • You're juggling caregiving with work, family, and your own well-being
  • Your loved one's needs are growing beyond what you can manage alone
  • You're noticing signs of burnout, frustration, or fatigue
  • You want a consistent, trusted partner to rely on

Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.

You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.

There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.

In City, staying home isn't just about comfort—it's about staying connected to what matters.


In-home care vs. assisted living

Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:

  • One-on-one attention in familiar surroundings
  • A flexible schedule that fits your lifestyle
  • Support with meals, mobility, personal care, and companionship
  • Help from Care Pros who get to know your loved one—building trust and routine


In-home care vs. hiring a private caregiver

Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.

With Home Instead, we handle everything:

  • Professional hiring, training, and supervision
  • Background checks, insurance, and 24/7 backup support
  • Personalized matches and no long-term contracts

We've delivered countless hours of care across City—and we're proud to offer a team you can count on.

In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.



Here's how it works with Home Instead City:

  1. We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
  2. We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros speak Spanish and bring years of experience supporting chronic conditions or memory care.
  3. We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, transportation, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
  4. We stay connected. Our City office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.

It's care on your terms. Ready to get started?

At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.



Here's what sets our City Care Pros apart:

  • They're trained and trustworthy. Each Care Pro goes through a thorough background check, drug screening, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
  • They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
  • They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
  • They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.

Whether it's help with a shower, a ride to your local medical center, or someone to listen to stories from the garden, our Care Pros are here to bring comfort, dignity, and connection. We’ve been caring for the community since Year.