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Why we’re the most trusted home care service in Jacksonville:
We’ve been caring for Jacksonville since 1997, providing over 2.7M hours of in-home care for more than 3,000 families. Most clients begin receiving care within 48 hours, with a care plan that fits their life and a consistent caregiver that they come to know and trust.
Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Connected Care
With our user-friendly care platform, you can get real-time updates, track care tasks, and manage care from anywhere—making home care less stressful and more connected.
Read our local Google reviews
Jennifer D.
"We have had the pleasure of three care- givers from Home Instead. Porsche has been our daytime help for 4 months now and is doing an outstanding job. She is meticulous with everything she does, caring, fun for our friend and professional. She is part of out car- team from Home Instead that is part of our family dynamic, assisting us in every way during this very difficult time."
Mike C.
"Amazing personalized and professional service from the back office to every care giver that arrived at my home. I would highly recommend Home Instead to anyone needing in-home care for themselves or a loved one on a short or long-term basis."
Adam G.
"My experience with Home Instead was nothing but phenomenal! This company takes care giving to a whole new level and are in a league of their own when compared to other caregiving companies. Sarah and Bill came to our home and gave us a free consultation. Months later and they are still in direct contact with me and my family. The caregivers have real experience and are interactive with your loved one. Everyone at Home Instead prioritize your loved ones needs and will blow your expectations out of the water. I would hire this company again just for the fact that they are affordable, professional and truly care about your family."
Alina C.
"This organization has a huge asset in one of their employee Alondra. In my search for a Spanish speaking CNA for my declining mom, Alondra was exceptionally professional, detailed, genuine, honest and knowledgeable of her market. In this day and age, this is a rare thing. She was on time on a Sunday. Alondra is bilingual (a plus), she does what she says, and she cares. Thankful to have found her in my search. Hope she is appreciated and rewarded for her exceptional professionalism."
Kathleen A.
"Faith, my caregiver was very kind and efficient. I was in pain as I was off my meds. The surgery was extremely important if I was to continue with healing. She was calm and understanding and gave me confidence. I would recommend Home Instead and intend to continue using them. Highly recommend."
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Jacksonville help older adults in the area age comfortably and confidently at home.
Personal Care
From a bit of help to a lot of support, our Care Pros deliver personalized, non-medical senior care that helps older adults stay safe and enjoy a better quality of life at home.
Memory Care
When someone you love is living with memory loss, cognitive changes, or dementia, our Care Pros offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Arthritis Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
24-Hour Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
Diabetes Care
Managing diabetes takes daily care. Our Care Pros support healthy routines, like meals, activity, and monitoring, so older adults can feel their best and live safely at home.
Respite Care
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
View our complete care offering
From care for Parkinson’s, arthritis, and diabetes to hospital-to-home support, enhanced care, chronic condition support, and care for veterans.
Trusted help for those everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Transportation & Errands
We offer safe rides to just about anywhere around town. Have an appointment at the Mayo Clinic Jacksonville, or need groceries from Sprouts Farmers Market? We help seniors stay active and connected.
Helpful FAQs
Serving Jacksonville and the surrounding area.
Since 1997, Home Instead has been part of the community, providing quick access to top-rated home care in Jacksonville.
Proudly caring for communities near you:
Duval County, Nassau County, St. Johns County, Ponte Vedra, Ponte Vedra Beach, Jacksonville, and Jacksonville Beach, FL
…to name a few.
Get started with the most trusted home care in Jacksonville.
Searching for reliable, compassionate home care or home care near Jacksonville? We’re here to listen and help you through every step of the decision-making process.
Call Home Instead Jacksonville at (904) 363-6699 or request a free consultation to begin creating a personalized care plan.
Get to Know a Care Pro
Donna S, Home Instead Jacksonville
“After caring for both of my parents—my father in hospice and my mother at home—I felt a calling. After retiring from pharmacy, I applied to Home Instead. I’ve seen how often the elderly are overlooked. I want them to feel seen and loved. Connecting with someone battling dementia and helping them feel safe is deeply fulfilling. I’ve learned to offer grace and kindness no matter what.”