Meet Our Team

To contact Sandra Greaves: [email protected]

To contact Roger Ross: [email protected]

May 11th 2009 Sandra Greaves & Roger Ross opened up their Office in Middletown, CT. With zero experience between the two of us, we took a leap of FAITH into a field we were praying we could make a difference in. The goal was to use the limited experience we had taking care of our own parents and giving it our best shot at improving the lives of seniors in and around our community. As owners of the Middletown office we can honestly say we love what we do, love how we make a difference in the lives of our Clients & Caregivers and we are very passionate about the work we have yet to accomplish in the future.

To contact Mandy Barreiro: [email protected]

Mandy joined the Middletown Home Instead office as the Recruitment & Engagement Coordinator in October 2022 and was promoted to General Manager in April 2023. Mandy comes from the Abilene, Texas Home Instead office, where she worked as Client Care/Recruitment & Engagement Coordinator and Assistant Administrator for 2 years. Mandy grew up in MA, obtained her CNA license at the age of 16. Mandy began her career in 1993, working in Skilled Nursing Facilities, Assisted Living Communities, and In-Home Care. Mandy also worked for adults with Intellectual Developmental Disabilities in a Day Habilitation program as a Senior Case Manager and later became a Residential Manager 2 for residential group homes for folks with IDD. Mandy discovered her passion was working with Seniors, ensuring they receive the utmost care, respect, and dignity they deserve and that is exactly what Home Instead's core values are.

In her spare time, she enjoys time with her spouse, Josh, her family, talking to her kids and grandson in TX, and relaxing with her 2 cats and playing with their dog. Mandy loves cooking/baking, the outdoors, fishing, camping, gardening, and traveling.

To contact Susan Kearns: [email protected]

Susan Kearns is happy to be returning to Home Instead. Having prior served as a Recruitment and Engagement Coordinator she is eager to take on the role of Client Care Coordinator. She has an eclectic background and has spent a considerable amount of time in the mortgage, insurance, risk management and non-profit industries which has given her a vast array of experiences working with people from all walks of life. Susan has also developed strong ties with local communities through decades of volunteer work. She has spent countless hours coordinating and recruiting volunteers for Bridgeport’s Saint Vincent’s Medical Foundation’s cancer programs as well as mentoring the same Special Olympian athlete for over 29 years.

Susan comes from a large family. Her past has provided her with much exposure and meaningful interactions with her grandparents and elderly relatives. These life experiences have allowed her to develop a genuine interest and a natural rapport with the elderly. She has also had first hand experience caring for an elderly parent and she fully understands what it takes to provide quality care and to develop lasting bonds with the senior population. She looks forward to bringing that same energy, desire, and passion again to Home Instead in her role as Client Care Coordinator.

To contact Kishalee Allen: [email protected]

My name is Kishalee, I am a mother of 5 ages 22,12, 10, 9, and 7: four boys and my one lone daughter at the end. I am a Notary Public, Justice of Peace having officiated about a dozen marriages, and a Life Coach. In my spare time I love to read and write and attend open mics for poetry. I have written 2 books that are published on Amazon and working on a 3^rd, 1 sentence at a time whenever I have a moment. I am currently a student a CT State pursuing a degree in social work with a goal to work with the elderly serving as another voice for them in the most vulnerable stages of their lives.

I joined the Home Instead team in June of 2024 as a Care Pro. I chose to continue to grow with Home Instead because as a Care Pro who has 20+ years working in many different settings both private and facilities, Home Instead is the first company I witnessed firsthand live by our slogan “For us, it’s personal”. I have been a main caregiver for 3 elderly family members in their end stage of life and if I had to do it again, I would trust Home Instead to be a part of that journey. I wanted to be a part of a team that I can be proud of, and I found that here as their new Engagement Coordinator and am very excited to make a difference.

To contact Richard Kowinsky: [email protected]

In February of 2000, working as a General Manager overseeing Convenient Stores/Gas Stations, I was searching for some supplemental income. I came across a job posting for a Caregiver position at Home Instead in Middletown CT. As a son who struggled with care needed for an aging mother and feeling the frustrations of finding good care for my mother, I felt I could assist a family in need of the service. Although I’ve been a caregiver for a relatively short period of time, my clients and I have shared a lifetime of memories. At Home Instead growth is possible! My role as a Lead Care Professional has led to increased responsibility and increased interaction with both clients and other Care Professionals. As a Lead Care Pro, I have been able to assist with our Onboarding Orientation, Leading Alzheimer’s/Dementia Education Classes, and assisting Office Personnel with numerous Marketing/Sales and Recruitment projects. The Home Instead Middletown office creates a great team atmosphere, open to new ideas and creativity. I truly believe I made a great choice by joining the Home Instead mission!

To contact Lurise Batista: [email protected]

Lurise joined the Middletown Home Instead office as a Service Coordinator in July 2025. With eight years of experience in non-medical home care, Lurise is dedicated to providing compassionate and personalized service to clients. Originally from Brooklyn, New York, she moved to Connecticut in 2020, bringing her expertise and a strong commitment to enhancing the quality of life for individuals in need of support. Their in-depth knowledge of caregiving protocols and a compassionate approach ensure that clients receive tailored support that meets their unique needs.

In her free time, she enjoys traveling and exploring diverse cultures, enriching her understanding of the world with her spouse Maximo. Lurise is from a large family, hence why she values the importance of relationships and family dynamics in care. She has a special love for her grandmother, which inspires her passion for caregiving.

To contact Amy Dobson: [email protected]

Hello, my name is Amy, and I’m the Office Coordinator at Home Instead of Middletown. I have over ten years of experience in home care, having worked as a caregiver with Masonicare and Right at Home, as well as in scheduling and administrative roles with Comfort Keepers and Guardian Angels. I am also a graduate of the CNA program at Wallingford Adult Education.

I’m passionate about caregiving and believe that helping others is extremely rewarding. Wayne W. Dyer once said “the more we give away, the more is given to us.” Outside of work, I enjoy spending time with my husband and our two children, Ian and Anna. I also love caring for our guinea pig, Maple. I’m excited to be part of the Home Instead team and look forward to getting to know all our caregivers and clients.