The entire Home Instead of Goodyear management team has been amazingly responsive in putting multiple plans in place to support my sister during her bone marrow transplant at home recovery period.
My sister's day time caregiver, Ann, has been instrumental in helping my sister with her recovery goals. Ann is always on time and makes sure my sister is safely transported to her many medical appointments, she is keeping my sister organized and fed, and is attentive to all her complex medical issues. She has made it possible for me to continue my life and travels, and I feel comfortable and assured that my sister is being supported by a fabulous team at Home Instead of Goodyear, AZ.
I am a previously active 68 yr old male, but a few months ago I had a massive heart attack. I spent the next month in and out of the hospital due to complications, confined to bed because I was a fall risk. By the time I was finally released I had lost 35 lbs and was weaker than I have ever been. My heart was functioning at 15% of normal and I could see that my cardiologist had pretty much given up on me.
Because I live alone and don't have any family in the area, I engaged the home care services of Home Instead Goodyear. My two main care givers were Priscilla in the mornings and Emily in the evenings, and both were amazing. Not only were they good company at a time when my life was very dark but they took their jobs very seriously, always by my side, always watching out for me. I never once fell while in their care.
Priscilla helped me register at two fitness centers near me and helped me do the exercises assigned by my Physical Therapist. She took me to exercise every day M-F for six weeks, always at my side, providing guidance and support. My heart is now functioning at 45% and with some good lifestyle choices, I'm told I should be able to live a pretty normal life. I don't think it is an exaggeration to say that Priscilla's commitment and compassion saved my life, for which I will always be grateful.
The administrative/management professionals including KeAvae and Melissa were also great. Because I had a pretty hectic follow up schedule, I was constantly requesting changes in caregiver hours, and every time I called the office they cheerfully accommodated my requests.
I just can't say enough about the amazing care I was given by the team at Home Instead Goodyear, but I can say THANK YOU!!!
Service is professional, timely, kind and attentive. We have been happy with the assigned people our mom was matched with. Thank you Home Instead!
Home Instead has been providing excellent care for several months. They listened to our needs and provided us with a home health aide who has been doing a wonderful job. Roxie has made the recovery process much easier. We couldn't be more satisfied.
The staff and caregivers are so wonderful and have helped my father who has Alzheimer’s, make it possible for him to remain at home with his family. Thank you from the bottom of our hearts for all you do.
I can't say enough about how pleased we were with the care provided for our father during the last months of his life. We contacted KeAvae to arrange 24 care for our father. KeAvae handled the arrangements very quickly and had caregivers assigned within a couple of days. Each and every one of the care givers was a blessing to our family. They offered excellent care to our father and were a great source of comfort to us. Each of the caregivers we dealt with were very skilled and extremely compassionate. Two of the caregivers stood out in particular, Lety and Michelle. Both of them were able to make a special connection with Dad and he responded to them really well. They were very patient with him, encouraged him to eat and drink, took him for walks and joined him in sitting in the sun, one of his favorite past times. Even as his care became more involved they handled his care with great skill and confidence and were still able to make a connection. Both went over and above our expectations and we are eternally grateful for their presence during Dad's last days.
I would definitely recommend Home Instead and would absolutely use them again if the need were to arise.
I really appreciated the care my dad received from the Home Instead caregivers. My dad especially liked Carel Del, she always got him to his appointments on time and my dad liked holding conversations with her. Thank you for making my dad’s last few months comfortable.
Home instead has been amazing in helping with the care of my grandma. Sonia, her caregiver, has been great. She is so kind and caring. My grandma looks forward to seeing her. Blair and KeAvae were so helpful with setting up her care. I highly recommend this company.
From the beginning the professional and caring service that we received from Keavae and Rachel has been far beyond the expectation I had. They made the whole rehabilitation and daily life much less stressful and recommend to anyone in need of in home care to give them a chance. They will more than exceed your expectations. Thank you all for the excellent care!!
Thank you all from the bottom of my heart, you helped us keep mom at home and surrounded by those that loved her.
Home instead came to our rescue in a very timely manner. From the people who answer the phone to the caregivers everyone was wonderful. KeAvae was the intake nurse, Rodora and Tamara the care givers- kind and caring, they felt like family. At the end of mom’s life Rodora shared things mom had talked about. It touched my heart at the things that were shared.
Thank you all from the bottom of my heart, you helped us keep mom at home and surrounded by those that loved her.
When I came home from the hospital, after some complications, my daughters insisted that I have some help. Letty and Careldell shared coming for 4 hours each day. Both were a great help in the house and taking me to doc appointments. I so enjoyed their company!! Lovely women!! I highly recommend both of them. Thank you!
My mom was recently diagnosed with breast cancer & has needed a lot of assistance while she battles this situation. Home Instead has graciously accepted the task of helping mom and my family through this difficult time & have done a tremendous job so far. especially Ms.May Ellen who come in & helps during the week while I am working. Thanks you so much & I highly recommend if anyone who needs assistance with caring for a loved one.
We've used Home Instead for the last few months to help care for our parents. Our caregiver Jeri is wonderful! So caring, patient and helpful!! Our parents would never have been able to stay for the winter like they wanted to without her! Crossing my fingers and toes she'll be available next fall/winter.
I am so pleased with Veronica, my mother's caregiver from Home Instead, Goodyear. She is hardworking, thoughtful, and respectful of my mom's wishes and she's able to navigate mom's Dementia/Alzheimer's behavior professionally and kindly. Couldn't be happier. Thank you for the assistance.
The care provided by the Home Instead team is outstanding. We never expected we would be needing additional care for my mother and have appreciated the support and comfort provided by Jackie, Meranda, and Michelle. These ladies have made this difficult time much easier for me and my family. Thank you!
This was our first time ever using a caregiving place. I am very happy that I used this company. Jackie from the Goodyear office was amazing. She handled my grandfather with care. She explained things when we had questions. Her personality is wonderful. If I could, I would give her tens stars. This lady deserves to be recognized for going above and beyond. She really cares for her patients. Thank you Jackie & Home Instead for everything you guys did. God bless you all.
I don't even know where to begin with the compliments about working with Home Instead. My mother came home from the hospital after a 2 week stay and entered hospice. I was at a loss as what to do and how to do it. I called Home Instead for their advice and right away they made me feel right at ease with their suggestions and willingness to work with me. Blair, Stefani, and Amanda got us up and running. Jackie B, Rolanda, Cindy, Cassandra, Daisy, Felicia, Gladys, Jackie C, Lauren, LIzDeth, Maryah, Miranda, and Reina have all been so caring, helpful and friendly. They have all become a part of our family. It's been great for my mother to have round the clock care and always someone to talk to. We've enjoyed getting know everyone and appreciate all they do. I am so glad that Home Instead was there when I needed them.
I used Home Instead for 3 months. The care was outstanding. I was especially impressed with my caregiver, Olga. She was the best and gave me class A care.
Office workers Amanda and Melissa have been wonderful. So understanding of my needs. My caregiver Tina is amazing!! She gives exceptional care and is an awesome caregiver. I have nothing but praise for her.
From my first interaction with Maryah at the Goodyear office to my conversations with Melissa & Amanda to the care my mom receives with Mary Ellen, I am happy that I choose Home Instead Goodyear to meet my mom's needs. They are all very personable and have a passion for the work they do. Mary Ellen is punctual, kind, & patient and she keeps my mom engaged. It's a joy to watch their interactions with conversation and games! I have peace of mind knowing that she is receiving great care. Thank you to the entire team at Home Instead Goodyear; the service and care you provide are impeccable!
I have been using Home Instead-Goodyear for my mom for almost 3 months, and I have been quite pleased. This is a new step for me, having someone care for my mom. Veronica has been a great care giver, and my mom considers her family. Thank you!
We were so impressed with Home Instead and highly recommended their services. The amount of tender care, personal attention, and comfort that was given to my grandmother from KeAvae Taylor and staff made this difficult time more bearable knowing my grandmother was in good hands.
My mother was in an independent care facility and suffered a minor stroke. I needed extra help and I called on Home Instead Goodyear. They provided an excellent caregiver named Karen T. She was so kind to my mom. She helped my mom when we had to move her to skilled care. Mom was afraid of all the changes, but Karen talked quietly to her and assisted her to the activities. I would highly recommend Karen T. if you are looking for a caregiver with a caring heart.
Home Instead allowed my step mom to stay in her home for awhile after my dad passed. I feel that they have great procedures in place for families and the caregivers we had were absolutely fabulous. I don’t know what we would have done without them.
My moms care giver genuinely cared about her and provide great physical and emotional support.
Roberta has always been so pleasant and helpful. She is so patient and kind with Jan and knows how to wake her and get her moving. She has such a way of engaging with my mom and talking with her. Roberta gets my mom up in the morning and helps her with a shower, makes her bed fixes breakfast , and if the weather isn’t too hot takes her for a walk. She will do her laundry and change the linens. Roberta has been a godsend (but that is for all the women as well!
My mother has 24hr care with Home Instead - the Goodyear office. The management and staff are really good. We tried a couple of home care services and Home Instead has been the best for us. We have schedule changes now and again and Home Instead has acted promptly to accommodate our needs. The only difficult part is when a caregiver who has been with us for a long time has to leave because it feels like a friend, or family member, is moving out.
Very happy with the level of care and service. Mona is a gem.
Isabel has done an exceptional job with my mom's care. From just chatting, reading books to her, food prep, or just visiting.
This company was a God send. My mom is dying of a terminal illness and needed some to help her with her every day needs. I was in California and we needed help with someone to watch her at night so her husband could get some rest. We ended up needing more care on the fly and they were very flexible. Sending their excellently trained team to meet her needs. They are professional, caring and well trained. I could rest easy at night knowing my mom was in the right hands. Worth every penny. I highly recommend Home Instead Senior Care!
I used Home Instead Senior Care from Nov 2019 to July 2020 to help me care for my husband. I cannot say enough good things about the quality of care from the staff and caregivers. Everyone is awesome! If you are the caregiver to a loved one and need some help, this agency will not disappoint! While it is a well-run business, Home Instead Senior Care is also run like a family, caring for everyone and wanting the best. I am so glad I found them and have no idea how I would have managed without their help. Thank you, Home Instead Senior Care!